Add a user right to override or bypass a restriction. This will allow a manger to make a reservation when hotel is closed for sale instead of deleting the restriction and creating it again

To have a quick report for one team it would be easier to filter by product categories. For example food & drinks - to get a list of all products produced in the kitchen or spa & wellness to get a list of massages and treatments. Time of consumption would be another benefit for being prepared.

At this moment we can not check how many baby beds + extra single beds are already booked and we would love to see this in the time line view so we can see this quickly.

A list of general notices, birthdays, VIPS etc.

The stay at the billing needs to be breaked down to each night.
It is not clear for the guest if it says 1x350,00 € and the stay was for 4 nights.
As well the price per day is different often so it needs to be cleared.

On the guest profile there should be a number which shows how often a guest has been in the hotel before

would be nice if you could set the interval in the report export scheduled into "next morning", so you do not also see the reservations for the next evening.

It is sometimes necessary to block more than one room out of order (an entire floor or entire building in the event of large scale refurbishment work, for example) and it would be helpful to be able to place multiple rooms 'out of order' at once if they all should be blocked for the same dates and same reason.

It would be essential to bill and follow debtors invoices based on company profiles.
Actually we can invoice a company but the invoice stay on client profile, for debtors management it would be easier that the invoice appears on company profile. We are force to create a client profile for the company and move the items on it, which is redundant.

The housekeeping should be able to also mark a room as do not disturb. In stead of only: clean, inspected etc.

This way the reception can clearly see if there are any rooms with only new towls. etc.

Ability to blacklist a company under the options on the company profile, you now can only choose invoiceable box.

it would be great to differentiate between the origings of the customers/connector type conncerning the automatic system email. Because for some integrations, we do not want this email to be sent: ivvy, vouchercard, fidelo etc.

Actually it is only possible to send an invoice directly to the guest but not to booker. If you have to send the invoice to the booker, you have to print the invoice as pdf, download and than attach to an email. That´s very complicated. But only one example that Mews is not very user friendly for business hotels with many corporate guests, where the booker is not the guest. Mews is improving, but there is still a lot to do.
Thanks in advance for hearing the voice of business hotel :)

at the "arriving customer profile" and "in house customer profile" reports the E-Mail address is missing on the browser view.
This view is used from reservation and reception to ensure that the profiles are completed.
As the E-Mailadress is important for the whole communication (pre arrival, during stay, post departure and marketing) it is important to get an easy excess to the information on which profile the E-Mail address is missing.

Sometimes the POS is not able to push outlet revenue to the PMS (for technical reasons). It would be nice if it was possible to manually input revenue in the Mews outlet section in order to correct the missing revenue.

In order to reduce the Check In Queue, we would like to give our customers the opportunity to pay their pending City Tax and additional costs in advance.

We figured sending an automatic payment request link 2 days in advance would be a good solution for that, but as is, there's no possibility to send out requests in bulk, nor automatically.

Another issue might be that reservations using Virtual Cards would still have the entire amount outstanding, so it would need to be able to recognize that.

Requesting the ability to enter selling limits based on variables defined by the hotel.

For example:

Rate Code + Space category + Number of rooms
Once number of rooms has been sold for X category with X rate, close ability to sell more

At present, when you merge profiles, only the notes on the profile you chose to keep are saved. Any notes on the duplicate profile are lost.

Create a possibility to select

Rate - Default Rate tax rate
Product - Default Product tax rate
Deposit - Default deposit tax rate
CancellationFee - CNX fee tax rate
NoShowFee - No-Show fee tax rate
on the Service entity.

Use a multi-value just like on Accounting setup of enterprise.