2152 results found
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Marketplace
When Making the connection with D-edge it would be good to have one button to sync multiple rates at once (instead of having to sync the rates one by one)
2 votes -
Set Legionella offset change from 7 to 5 days
Would it be possible to change the offset for the Legionella status from 7 to 5 days?
Bureau de Wit writes that a report must be made within 5 or 6 days so that flushing can be carried out early and at the latest within 7 days.
This is required by law in accordance with - NEN 1006+A1:2018. This is the same for every hotel in the Netherlands. So automatically a notification after 5 or 6 days. Then you still have time to rinse in time.
9 votes -
Ability to print confirmation letter
A bunch of our repeat guests either have no email address or make the reservations in person and want a physical copy of the confirmation letter. Kind of odd that this simple feature doesn't exist.
13 votes -
Philippines: Tagalog system language support
As Mews grows in Philippines, the introduction of system language and L&D collateral becomes important.
1 vote -
[BUG] Cancellation fee rebate
The rebate on the cancellation fee option in stay settings is not assigned to the cancellation fee category, but to the stay category if "Additional expense rebate" is not set.
1 vote -
See the details of the charges on the bill on Mews
In every bill we’re not able to see which exact products have been charged. For example, for “Ski shop” items, we can’t know if they had skis and boots, or just a helmet, or if they added insurance. In order to see that, we have to use Bizzon in our tablets to see the detail. It would be very nice if we could see the detailed ticket or charge in Mews instead of having to search on Bizzon, as it makes us lose a lot of time.
1 vote -
Promote products only to specific rates, rategroups or segments based on need
It would be nice to be able to promote specific products to specific rate groups segments or even more direct to specific rates and even better to be able to enable function for specific periods only.
Example:
- Offering Full day SPA access to OTA guest as an promotion in low season5 votes -
Travel Agent Contract search
The only filter option for Travel Agent Contract is Country. This makes it really difficult to find the correct contract, especially when you have several with approximately the same name.
Or - if Travel Agent Contract could be a filtering for the Companies so it could be found from there.
3 votesReview of Mews Search starting and in exploration phase
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customer statistics
In order to avoid seeing "None" under nationality in the customer statistics due to missing companion's profile, I would suggest that the system take the owner guest's nationality as default.
1 vote -
Remove FINANCIAL access from Housekeeping users
Currently a user with only "Perform Housekeeping" rights can see a lot of financial reports!
I don't imagine the cleaning staff at Mews Headquarters are allowed to see the daily revenue, so why should they (or 3rd party cleaning contractors) have access to our hotel financial data?Posting Journal: Can be seen and has financial information about the daily/weekly/monthly/yearly revenue!
Payment Report: can be seen, has financial information. It can even see the cash going into the Cashier!
Accounting Ledger: can be seen and has financial information.
Bills and Invoices: Every invoice (anonymous) and its consumptions can be seen together…
33 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Close open bill selected in one click
Being able to select Guest Ledger and close all open bill selected if balance is at 0.
12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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ICS File after creating of an email via email.
The customer would like to have the option to import the details of the stay via an ICS file in their calendar App - received by an email.
1 vote -
Note on Bookings
Every other PMS system I have used categorises Notes on bookings.
This really is a feature that needs developing In MEWS.There should be various boxes, one for Housekeeping Notes/ One for F&B notes/ Spa etc ...
These teams can then print off reports for notes just for them, without having to wade through things that are irrelevantAlso one for Public notes ( visible for Guests to see on confirmations and online Kiosks for self check in )
Private notes for Internal notes - visible only for staff & hidden from Guests.
This makes for a seamless guest journey,…
10 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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hide ota rate category
Hide dedicated OTA mapping rate categories from the reservation screen when only the external channel manager (Like Cubilis from Stardekk for example) has a use of them
2 votes -
Allow control over display order on new res
Currently set to cheapest in the category which you may not wish to offer unless validated nor is it inline with default rate setup
2 votes -
Close a bill with 3,000 items
Currently, the system doesn't allow closing bills with more than 3,000 items.
Properties have to rebate some items and then repost the revenue to another bill.2 votes -
Automate Availability Adjustment Release
A client raised a strategy they used at their property to manage overbookings in lower space categories.
They would add an availability adjustment of +1 to the space allowing it to overbook. Once that eventual booking enters Mews, they would then reassign it to the actual space available (a space that typically is last to be sold).
However, the +1 adjustment currently remains unless a user intervenes manually to remove it. Suggestion: Is there a way to automate the release of that adjustment by considering "full occupancy" of the hotel at that point?1 vote -
Restrict access to specific rates
Add a feature where specific rates (e.g heavily discounted private rates) can not be viewed by all users and instead only be booked by certain higher management.
5 votes -
Block the entry of a free adjustment when adding a product to an invoice
We want to have an option to block the entry of a free adjustment when adding a product to an invoice.
This is to ensure that users only use predefined products to invoice/reimburse, so that accounting information is coherent.
Indeed, by nature a free adjustment is not linked to a product and therefore not linked to a specific accounting category.
What is the problematic use case?
When we invoice/reimburse a product, our teams need to invoice an existing product so that the correct accounting category passes through our accounting interface (api).
But users make the mistake of refunding a free…1 vote -
Smart Window Balance always visible
As of now, sometimes the balance is visible on the Smart Window and sometimes it is not. Usually the reservations that come from an OTA do not have the balance visible on the Smart Window, created the additional unnecessary steps of clicking to arrive at the Billing tab. Please do what needs to be done for ALL reservations, including OTAs, to have the balance visible on the Smart Window. Thank you!
1 vote
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