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Mews Operations (PMS)

Mews Operations (PMS)

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  1. To be able to create a combined/if restriction.
    As an example: For a full refund of the nightly rate, the guest must cancel within 48 hours of the creation of the booking AND at least 14 full days prior to the start date of the booking.
    At the moment, it is only possible to have either one of the two cancellation policies.

    16 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. Currently you can adjust a price for an entire space category for an unlimitied period of time. Could be great to have the possibility to have different prices adjustements according to certain period of time.
    Example: the Superior room is +20% from the classic from 1st january to 28th february and + 50% from 01st march to 31 may.

    16 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. Problem: When walk-ins asking for a breakdown of the rates per night we are not able to see this. We can only see the total price of the stay.

    16 votes

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  4. You should be able to extend vouchers so you do not have to cancel them and create again.

    15 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. It is compulsory to be able to apply different rates and the same reservation for each day, otherwise it is not possible to have a correct report with the right ADR each day. I have thought that this would be possible on MEWS. I am a little suprise that this is not possible.

    15 votes

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  6. In some cases rates are offered/contracted including city tax. It would be nice if reservations department can select a rate with city tax already included instead of having to calculate and deduct the city tax (which in our case is dependent on the number of guests and booked meals) from the rate first.

    15 votes

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  7. Print Month view of rates for each day.

    15 votes

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  8. 15 votes

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  9. Possibility to add a cancellation policy by rate instead of just by rate group

    14 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  10. When clicking on the rate (incl. breakfast) when making a reservation in commander, since the overwrite update of last week, results in a rate excl. breakfast. Also, if we change the rate here, breakfast is only added in the next screen. We only sell room rates incl. breakfast, so this is not really desirable. could the rate stay incl. breakfast, in our configuration?

    14 votes

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  11. Currently restriction filters reset when deleting a restriction which makes using the system very annoying. Filters should be kept when deleting restrictions.

    14 votes

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    released  ·  Anonymous responded

    Hello from the Mews product team. We are so pleased to let you know that your request has been resolved. This was actually a bug in the system and our tech team has fixed it. Please do reach out if this issue persists.

  12. 14 votes

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  13. 14 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  14. Our Rate Managment Screen (RMS) could be quite complicated and contains a lot of important data. General managers and revenue managers must interpret these details as they decide on rate pricing for their properties. For this reason, sticky headers could help clarify which data you are looking at, keeping the title of each column and row stationary as you scroll through all pricing details and make any necessary adjustments.

    14 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  15. 13 votes

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    released  ·  0 comments  ·  Rate Management  ·  Admin →
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  16. At the moment, if you set up a rate automation for OTA rates, the same trigger will be used for both virtual and physical credit cards. Ideally, there would be extra conditional fields in an "if this, then that" format. For example:

    If Card type = Physical, then charge on confirmation
    If card type = virtual, then charge on start day

    This conditionality format would also allow for less rate groups, and increased flexibility if other conditions are also created. It could be implemented with an advanced settings button to keep the current layout as simple as possible.

    12 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. We should be able to modify rates for multiple room categories at once. When we modify rates for a given period we should be able to select the period and then enter the rate for each category of rooms instead of having to click - re-enter the dates and then the rate.
    It takes 3 times to amount it should take to have a more dynamic rate strategy!

    12 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Once you have created a rate, you should be able to amend it and link it to a base rate. If you have already mapped it on your channel manager, you do not wish to delete it and restart, you just want to now link it to a base rate or change the base rate link

    12 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. Is there any opportunity in the rate management, availability and occupancy screens to always keep the slide bar at the bottom in your screen. Often you wish to slide through the screen, reviewing the top of the screen which simply is impossible.

    12 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  20. 12 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

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