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Mews Operations (PMS)

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  1. Is there any opportunity in the rate management, availability and occupancy screens to always keep the slide bar at the bottom in your screen. Often you wish to slide through the screen, reviewing the top of the screen which simply is impossible.

    12 votes

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    1 comment  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  2. Display the final value for the fully flex rate in the rate management calender instead of changing everything back to the base rate after 2 weeks. Allows us to track the ratemanagement history

    26 votes

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    1 comment  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. When amending a rate which has packages attached, currently I need to work out (with a calculator) what the rate is without the packages and enter the RO rate for MEWS to add them back on when creating a reservation. Example: Rate is £500 inc bottle of champagne at £50,breakfast at £15 pp, airport transfer at £30... when changing the rate to let us say £400 I need to deduct £400 - 50 - 15pp - 30 and enter the RO rate of £2990 (double occ). I would suggest to enter the package rate and MEWS to deduct the allocations…

    18 votes

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    idea to upvote  ·  0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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  4. Print Month view of rates for each day.

    15 votes

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    idea to upvote  ·  1 comment  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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  5. I need to manage my rates based on their net value to us, eh close out "cheap rates" when we reach a certain occupancy (promotions, special contracted rates etc). I need the ability to close out by rate category which at the moment is only possible if the rate has a different cancellation policy. I need this daily so would be an urgent feature for me and many revenue managers who manage a lot of rates and cant rally close out by rate code.

    22 votes

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    1 comment  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  6. 12 votes

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  7. At the moment, the system only allows to create minimum advance by days. Sometimes we want to have a release of 6 or 12 hours not the entire day but the system doesn't give that option.
    Would be great to have this for establishment that don't have reception 24h.

    37 votes

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    idea to upvote  ·  8 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Allow hotels to have multiple commission rates available on Travel Agent Contracts - midweek rate of 10% and weekend rate of 15%

    28 votes

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    idea to upvote  ·  3 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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  9. When clicking on the rate (incl. breakfast) when making a reservation in commander, since the overwrite update of last week, results in a rate excl. breakfast. Also, if we change the rate here, breakfast is only added in the next screen. We only sell room rates incl. breakfast, so this is not really desirable. could the rate stay incl. breakfast, in our configuration?

    14 votes

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    idea to upvote  ·  2 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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  10. We have set up different rate types for 1/2 use and 3/4 use per room. The the 3/4 use option is alway first shown, when making a reservation in commander. We would prefer 1/2 use first shown.

    10 votes

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    1 comment  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  11. As revenue managers, we sometimes need to change many dates in one go. Unfortunately, mistakes can be made that can lead to reservations with the wrong rate (a really low one).
    It surprised me to realise that MEWS did not have a way to set a minimum rate to be sent to the booking channels as SiteMinder does. We should be able to set the rate we do not want to sell cheaper than that year round. For instance, if we never sell our master rate for less than 59 Euro, it would be great that Mews would not allow…

    41 votes

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    3 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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  12. I would like to have the option of creating offers and/or discounts without having to create a new rate plan.

    20 votes

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    1 comment  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  13. add a validity period for product rule.

    for example : Valentine dinner or mandatory new year'event valid only 1 day per year
    can also be used to change price of a product

    39 votes

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    3 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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  14. It would be great if you would increase the limit of rate codes

    17 votes

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    2 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team!

    We are happy to announce that we have released an update to the way in which product rules are structured.

    What has changed?

    You will now be able to add multiple products to each product rule.

    What does this mean?

    Where you used to need 4 rules containing the same conditions for 4 different products, you now only require 1.

    For more information, please visit our release notes page at https://releases.mews.com/ where you will find some great examples, as well as a link to the updated guide.

    Kind regards,
    Aldair

  15. Would be nice if a reservations when there is a restriction, can be overruled by head of reservations f.e., so when making a reservation deleting the restriction will not be necessary.

    120 votes

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    9 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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  16. We have two 4-persons private rooms. During the week, we have more request for 2-pers rooms. Is the following possible:

    Making a room 1a and 1b. Room 1a is e.g. the 4-pers room, 1b is the 2-pers room. If room 1a is booked, that room 1b will automatically be closed and the other way around. So the price for room 1a is based on 4-persons and the price of room 1b is based on 2-persons. The possibility to close one of the rooms yourself in advance should still apply of course to manage your rates & availability as efficient as…

    18 votes

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    unlikely  ·  Mews Product Team responded

    Hello Marion,

    Actually, you can already do most of this. One way is to make the 4-person room (room 1), a parent of the 2-person room (room 1a). Then, when one of them is booked the other will not be available either.

    You can also create a separate space category for room 1a, so you can manage its availability via restrictions separately from the other 2-person rooms. This way, you can even set a slightly higher price for it.

    What we would not do is have 2 otherwise unrelated spaces and have availability of one depend on the availability of the other.

    Please let us know if you have further questions.
    Ilia
    B2B Product Manager

  17. It would be easier for us to turn on and off a restriction rather than delete and create a new one.

    148 votes

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    idea to upvote  ·  3 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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  18. It would be much more comfortable if there were only available rates in the rate selection of the reservation screen. especially if the rate should not apply to the space category.

    26 votes

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    2 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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  19. Our flexi rate is +20% of our base rate. So when guest adds an extra bed for 1000 they get charged 1200 for the extra bed with a fexible rate.
    We dont want this we only want to charge 1000.
    So we cant use this feature and have to use extra bed as a product which in itself leads to other issues.

    17 votes

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  20. Currently restriction filters reset when deleting a restriction which makes using the system very annoying. Filters should be kept when deleting restrictions.

    14 votes

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    released  ·  Anonymous responded

    Hello from the Mews product team. We are so pleased to let you know that your request has been resolved. This was actually a bug in the system and our tech team has fixed it. Please do reach out if this issue persists.

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