Mews Operations (PMS)

Mews Operations (PMS)

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  1. If I am only to have certain roomtypes available for a ratecode or for a voucher, I currently need to place "close restriction" one by one on every roomtype that should not be sold for this specific rate/voucher. IF you could define what roomtypes a particular rate or voucher should be valid for, you would not need to make all these close restrictions.

    26 votes

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    idea to upvote  ·  0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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  2. You should be able to extend vouchers so you do not have to cancel them and create again.

    15 votes

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. Problem: When walk-ins asking for a breakdown of the rates per night we are not able to see this. We can only see the total price of the stay.

    16 votes

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    idea to upvote  ·  0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Create a Rate for a concrete period of days (without using Restrictions)

    46 votes

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    idea to upvote  ·  2 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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  5. When charging an extra guest, MEWS should allow percentage based on the daily rate.
    Right now, MEWS only allows to add a flat rate and this limit our capacity of getting more incomes.

    24 votes

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    idea to upvote  ·  2 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Split an existing restriction into 2 or copy.
    When I have a restriction on overall level for a whole year and I temporary need to remove that for 1 date (for example to make a group reservation) it would be useful to be able to split the existing restriction in 2 or simply make a copy and alter the dates.

    34 votes

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    2 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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    on the roadmap  ·  Anonymous responded

    Hey Mewsers, Good News! We started working on your feature request and the option to Split Restrictions will be ready soon.  
    Remember, keep up to date with our releases by checking out our release notes - https://releases.mews.com/en.

  7. It is compulsory to be able to apply different rates and the same reservation for each day, otherwise it is not possible to have a correct report with the right ADR each day. I have thought that this would be possible on MEWS. I am a little suprise that this is not possible.

    15 votes

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    idea to upvote  ·  0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Have the option to restrict product to specific dates.
    For example: if we have New Years Eve Gala Dinner created as a product, would be very helpful to be able to restrict this product to only guests staying during the night of the 31st of December, and not to any booking date.

    89 votes

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    idea to upvote  ·  8 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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  9. When we want to give items complimentary to our guests it is a lot of work for FO to do this. You need to add and delete the item, but this shows very strange on the bill.

    For example we offer turndown service with cognac and cheese. In order to have a complete picture for costs we need to add this on the bill and delete it again. It is a bit strange if you see 1 cognac in plus and 1 cognac in minus, the same for the cheeses. We also provide complimentary minibar so now we need to…

    28 votes

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    4 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. 16 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. In some cases rates are offered/contracted including city tax. It would be nice if reservations department can select a rate with city tax already included instead of having to calculate and deduct the city tax (which in our case is dependent on the number of guests and booked meals) from the rate first.

    15 votes

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  12. 39 votes

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  13. Can there be an easy way to design Promotions? Similar to booking.com.

    Select stay dates.
    Select booking dates.
    Select Rate Plan.
    Select Room Types
    Set up discount.
    and run the promotion.

    Thanks

    26 votes

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    idea to upvote  ·  2 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Add possibility to create restriction on number of guests .
    We have golf package for 2 persons. when only 1 golfer, price should be adjusted depending on season and type of room.

    I cannot use the empty bed option as adjustment is changing depending on seasons and room categories.

    20 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  15. Would be nice to be able to create rate restrictions on a specific space category (ex : minimum stay of 2 nights on the space category **) but that the general minimum stays restrictions of 4 nights on all properties still apply. It will help to do some revenue management A/B test without breaking the general restrictions or creating dozens of restrictions.
    Could be maybe managed :
    - by being able to select spaces categories by ticking some boxes (such as the 'Days' criteria works in restrictions, where you are able to select/deselect days in restrictions).
    - by allowing to

    31 votes

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    idea to upvote  ·  5 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Who wants to pay VAT on something we didn't get paid for !!!!

    When an item is offered with the Complimentary external payment, cancel the VAT of the item.

    27 votes

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    unlikely  ·  Mews Product Team responded

    The optimal way to handle this is to have a complimentary product with a negative price and the same VAT and use it to balance out the original item instead of using a complimentary type of payment. The VAT will be balanced to 0 and doesn’t need to be paid and count of items will still be trackable.

  17. Is there any opportunity in the rate management, availability and occupancy screens to always keep the slide bar at the bottom in your screen. Often you wish to slide through the screen, reviewing the top of the screen which simply is impossible.

    12 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  18. Display the final value for the fully flex rate in the rate management calender instead of changing everything back to the base rate after 2 weeks. Allows us to track the ratemanagement history

    26 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. When amending a rate which has packages attached, currently I need to work out (with a calculator) what the rate is without the packages and enter the RO rate for MEWS to add them back on when creating a reservation. Example: Rate is £500 inc bottle of champagne at £50,breakfast at £15 pp, airport transfer at £30... when changing the rate to let us say £400 I need to deduct £400 - 50 - 15pp - 30 and enter the RO rate of £2990 (double occ). I would suggest to enter the package rate and MEWS to deduct the allocations…

    18 votes

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  20. Print Month view of rates for each day.

    15 votes

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