Mews Operations (PMS)

Mews Operations (PMS)

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  1. Allow hotels to have multiple commission rates available on Travel Agent Contracts - midweek rate of 10% and weekend rate of 15%

    21 votes

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    idea to upvote  ·  2 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. When clicking on the rate (incl. breakfast) when making a reservation in commander, since the overwrite update of last week, results in a rate excl. breakfast. Also, if we change the rate here, breakfast is only added in the next screen. We only sell room rates incl. breakfast, so this is not really desirable. could the rate stay incl. breakfast, in our configuration?

    14 votes

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    idea to upvote  ·  2 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. We have set up different rate types for 1/2 use and 3/4 use per room. The the 3/4 use option is alway first shown, when making a reservation in commander. We would prefer 1/2 use first shown.

    10 votes

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    1 comment  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  4. As revenue managers, we sometimes need to change many dates in one go. Unfortunately, mistakes can be made that can lead to reservations with the wrong rate (a really low one).
    It surprised me to realise that MEWS did not have a way to set a minimum rate to be sent to the booking channels as SiteMinder does. We should be able to set the rate we do not want to sell cheaper than that year round. For instance, if we never sell our master rate for less than 59 Euro, it would be great that Mews would not allow…

    38 votes

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    2 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. I would like to have the option of creating offers and/or discounts without having to create a new rate plan.

    18 votes

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    idea to upvote  ·  1 comment  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. add a validity period for product rule.

    for example : Valentine dinner or mandatory new year'event valid only 1 day per year
    can also be used to change price of a product

    35 votes

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    2 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. It would be great if you would increase the limit of rate codes

    17 votes

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    2 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team!

    We are happy to announce that we have released an update to the way in which product rules are structured.

    What has changed?

    You will now be able to add multiple products to each product rule.

    What does this mean?

    Where you used to need 4 rules containing the same conditions for 4 different products, you now only require 1.

    For more information, please visit our release notes page at https://releases.mews.com/ where you will find some great examples, as well as a link to the updated guide.

    Kind regards,
    Aldair

  8. Would be nice if a reservations when there is a restriction, can be overruled by head of reservations f.e., so when making a reservation deleting the restriction will not be necessary.

    87 votes

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    integration request  ·  3 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. We have two 4-persons private rooms. During the week, we have more request for 2-pers rooms. Is the following possible:

    Making a room 1a and 1b. Room 1a is e.g. the 4-pers room, 1b is the 2-pers room. If room 1a is booked, that room 1b will automatically be closed and the other way around. So the price for room 1a is based on 4-persons and the price of room 1b is based on 2-persons. The possibility to close one of the rooms yourself in advance should still apply of course to manage your rates & availability as efficient as…

    18 votes

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    unlikely  ·  Mews Product Team responded

    Hello Marion,

    Actually, you can already do most of this. One way is to make the 4-person room (room 1), a parent of the 2-person room (room 1a). Then, when one of them is booked the other will not be available either.

    You can also create a separate space category for room 1a, so you can manage its availability via restrictions separately from the other 2-person rooms. This way, you can even set a slightly higher price for it.

    What we would not do is have 2 otherwise unrelated spaces and have availability of one depend on the availability of the other.

    Please let us know if you have further questions.
    Ilia
    B2B Product Manager

  10. It would be easier for us to turn on and off a restriction rather than delete and create a new one.

    134 votes

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    idea to upvote  ·  2 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. It would be much more comfortable if there were only available rates in the rate selection of the reservation screen. especially if the rate should not apply to the space category.

    26 votes

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    2 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Our flexi rate is +20% of our base rate. So when guest adds an extra bed for 1000 they get charged 1200 for the extra bed with a fexible rate.
    We dont want this we only want to charge 1000.
    So we cant use this feature and have to use extra bed as a product which in itself leads to other issues.

    16 votes

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    integration request  ·  0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. Currently restriction filters reset when deleting a restriction which makes using the system very annoying. Filters should be kept when deleting restrictions.

    13 votes

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. We are so pleased to let you know that your request has been resolved. This was actually a bug in the system and our tech team has fixed it. Please do reach out if this issue persists.

  14. It could be awesome to be able to add different colours or notes to some dates in the Rate Management calendar so we can mark some special dates as holly weeks, special events, etc to pay attention to the rates on those days

    77 votes

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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. With this feature, the Travel agency will be automatically updated depending on the rate chosen.
    It avoid to forget to add the Travel agency upon making the booking.

    11 votes

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    integration request  ·  0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. The system should be able to propose the cheapest rate possible to our guests (like booking.com does). Mixing the rates to offer the best deal is a guarantee to compete better against booking.com. Not mixing the rates allows booking.com to steal bookings from us. Exemple: you activate a Last Minute deal on the next 48h. A guest want to arrive today and stay for 3 days. On booking.com, he will see a rate mixed from the last minute rate (for the 2 first nights) and from another rate for the 3d night. On our booking engine, you will see either…

    107 votes

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    5 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. When viewing over 2 weeks of occupancy and you scroll right, the name of the categories disappear. Keep it frozen so you never loose sight of what category you are looking at.

    45 votes

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    integration request  ·  1 comment  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. To have the possibility to have different cancellation policies for different periods within the same rate group.

    39 votes

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    integration request  ·  3 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. 11 votes

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    integration request  ·  1 comment  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. Hi do you have a way to offer a discount on default rate for the same day booking with a set-up time?

    9 votes

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    integration request  ·  0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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