105 results found
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Tentative Reservation Status
Reservation is booked, but not taken from the availability.
17 votesHello Mewsers!
Thank you for your continued feedback and suggestions.
We are happy to inform you that tentative, or as we’ve called them “Inquired” reservations are available in Mews Commander.
You can create reservations with the Inquired state from the third step of the new reservations screen by selecting the “Status” dropdown and clicking “Inquiry”.
Inquired reservations do not take spaces out of inventory, you can, however update the status of the reservations to either optional, confirmed or cancelled. Updating the status of a reservation to confirmed or optional will assign a room for your chosen reservation.
In addition to the above inquired reservations can also be created with a release date.
Feel free to give this feature a try and let us know what you think.
Kind regards,
Mews Product team -
Have a overview of group reservations picked up vs non picked up
It would be very useful to have an occupancy report/overview of all the groups per stay day / per status. Then a second layer on picked up vs non picked up rooms per group. To determine wash and create accurate forecasting.
16 votes -
Show who updated a tasks
After the update, it is no longer visible who put in the task and who updated this task. I would like to see this again
16 votesHello Mewsers,
Thank you for sharing your feedback with us.
We are happy to inform you that we currently support the functionality that allows you to view who updated and task and when.
In order to view the last user to update a task, select the task and view the “Updated” section at the bottom.
We look forward to your continued feedback and suggestions.
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Tablet for registration cards, so we dont have to print
It would be grate with a tablet that is on the reception counter, where the registration card comes up for the to sign or input data. That way we would save a lot of time and paper
16 votesHello from the Mews Product team,
We are very happy to inform you that we have expanded the paperless experience for you and your guests. Not only can you allow your guests to sign their registration cards from the Mews Operator (Kiosk) at check-in, you can also provide your guests with the option to sign their registration cards before arriving at your property using the Mews Navigator application.
You can view more information about this functionality in our release notes page and Mews guides respectively. We have attached some links below for your reference.
Mews release notes
https://releases.mews.com/Mews guides
https://help.mews.com/hc/en-us/articles/360007588938-Co-Operator-modeShould you have any questions, please contact our customer care agents.
Kind regards,
Aldair -
Send messages from Mews Commander app
At the moment it is not possible to send messages from the Mews Commander app only receive them. It would be a quick and useful tool for the Mewsers e.g. to communicate from HK to FO.
16 votesHello,
we are happy to announce that the internal messaging functionality has been released in the Mews Commander app.
Best regards,
Martin Kucera
Product manager
Mews.com -
16 votes
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breakfast report for next morning
would be nice if you could set the interval in the report export scheduled into "next morning", so you do not also see the reservations for the next evening.
13 votesHello Mewsers,
Thank you for sharing your feedback with us. We are very happy to announce that we have now officially released the digitised version of the breakfast list in Mews.
You can learn more about this functionality on our release notes page.
And view a full demo in link below:
https://www.loom.com/share/d487228e5bcd4cbb8e85d0311303bf2b?sid=e3b3da25-f6d6-41a6-b4ef-17f4875cc6d9
We look forward to your continued feedback.
Kind regards,
Aldair Borges
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registration form
why we can not make the guest to see last four digit of their card so that they sign for the same card payments
13 votesHello from the Mews product team,
We are so pleased to let you know that your feature request is already available. Thank you again for sharing your idea!
Kind regards,
The Mews Team
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Dynamic charging mode of a stay product
Ability to add a stay product from guest's bookings with possibility to choose charging mode:
Once
Per night
Per person
Per person per night
Selected charging mode has priority over default charging mode of product stay.Selected charging mode should have the priority over default charging mode of the stay product.
E.G = EX: Have 1 product called BKFST and in reservation pick if ppp or pp etc.
13 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
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Extended Product Report
Extending Product Report to a more detailed one, based on the feedback that we will receive.
13 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
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arrival list
arrival report by alphabetic order
12 votesHello Mewsers,
Thank you for the feedback and upvotes. We are very happy to inform you that it is possible to filter the reservation overview arrival report by alphabetic order as requested.
In order to make use if this feature, you can select the “Ordering” filter in the “Arrivals” tab, and select “Customer”. This will automatically order your reservations in ascending order, alphabetically.
If you have any comments or future suggestions, please do let us know in the thread below, or contact our customer care team for assistance.
Kind regards,
Aldair -
Include QR code in confirmation email
"Confirmation emails currently include the important details that guests need to know upon their arrival. However, with the addition of a unique QR code in these emails, guests can use that email as a tool and check-in using that code to further streamline that arrival process."
12 votes -
make product report available for all products, not only stay poducts
Hi, it would begerat if the product report showed all products, not only stay products, as we have many products and would like to find and filter them for statistics.
10 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
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10 votes
Hello Mewsers,
Thank you for the feedback.
We are very happy to inform you that it is possible to print empty registration cards.
The feature can be set up from your registration card configuration settings. Under the “Options” menu, select “Print based on person count”. When this setting is enabled, you will be able to print an additional blank registration card for all reservations where companion details have not yet been completed.
Should you have and questions, or additional feedback, please let us know in the comments section below.
Kind regards,
Aldair -
Admin to be able to view and modify all tasks
Admin to be able to view and modify all tasks for all other users
9 votesAll users on Mews can view and modify tasks of all the other users. This means that Admins can do the same with their users. Please see our user guide for instructions.
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Add field in reservation screen to add booking reference no.
Currently the only area to add a booking reference (OTA or other) is in the notes field. This should be a field within the reservation screen that can then be used to locate a reservation.
This is especially important where multiple reservations are received on the one booking file but are for a different party within that reservation..maybe with same surname but different dates of stay.
It is also helpful if reconciling commission statements etc9 votesHello from the Mews product team,
We are so pleased to let you know that your feature request has been released. Now we automatically add channel reference number to reservations. Thank you again for sharing your idea!
Kind regards,
The Mews Team
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Availability adjustments
Be able to see a detailed action log of Availability adjustments. This way you can keep track of the adjustments made to availability
8 votesHello from the Mews product team,
We are so pleased to let you know that your feature request has been released. Thank you again for sharing your idea!
Kind regards,
The Mews Team
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Remove cancelled bookings from current and future reservation display.
Since you can't undo cancellations there is no point in having them displayed together with future or current reservations. They could be displayed somewhere else. When you select all reservations the cancellations are also selected, at the same time your editing options on the left side of the display decrease because it now also refers to the cancelled bookings which you can't edit...Why? Either remove cancelled bookings at least from that display fully or let the select all button select everything but the cancelled bookings.
8 votesYou’ve asked, and now it’s here!
Save time and clicks by selecting reservations from the correct stay period, or state in just one click!
Find out more on our release notes page:
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Integration of 3M software
Support integration of 3M software (IDscan.net) for scanning passports and IDs quickly.
8 votesHello from the Mews product team,
We are so pleased to let you know that your feature request has been released. Thank you again for sharing your idea!
Kind regards,
The Mews Team
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8 votes
Hi Mewsers!
Thank you for your feedback, we are happy to let you know that you may now make use of the restrictions calendar.
You can learn more about this feature here:
https://help.mews.com/hc/en-us/articles/360003812798-Managing-restrictions
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