845 results found
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Manage gift cards
Hi There, Many hotels are struggeling daily with excel sheet to keep track of their "gift vouchers", would be nice if we can implement this into Mews. Ideally with; Number/code, value, expiry date.
26 votes -
blocks does not appear in the reporting
Blocks should appear in the availability and occupancy report when they are confirmed. Not only when the rooms are picked
It falsifies all reports also the reporting to external Management Systems.25 votesHello from the Mews product team,
Thank you for sharing your feedback with us.
Our development team is currently working on resolving this issue, you can expect an update for this in the coming weeks.
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Dark Mode
Create a dark mode for Mews Commander.
25 votes -
Booking Number in all reports
Booking number should be in all reports - Accounting ledger report and paymentreport, It is much easyer to remember at number instead of the spelling of a name.
and it would be very usefull if you need to merge 2 reports25 votes -
Task expiry to cause a notification
As there may be many tasks created for your property, they can be difficult to keep track of when managing many aspects of your operations. For this reason, passing task deadlines should generate a notification for the task creator or any department members to which the task is assigned. After being sent, these pending notifications would only be dismissed when the task is fully completed. This implemented feature could help all members of your team stay more on schedule and would encourage task completion in line with all assigned deadlines.
25 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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cancellation state in Availabilty block report
Availability block report there are two statuses: optional & Confirmed. I would request that you can also have a cancelled state aswell. That way you can have a overview of all cancelled blocks, statistics regarding which blocks were picked up and easier communication within the hotel and the booker.
24 votesHello from the Mews product team.
We are so pleased to let you know that the cancelled state for blocks has been released.
Please check out our release notes to learn more: https://releases.mews.com/en/cancel-availability-blocks-for-a-complete-overview-of-your-block-revenue
Thank you again for sharing your idea!
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24 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Assign tasks to employees
Assign tasks to specific employees and clarify one responsible employee rather than general assignment to a department of many members
24 votes -
24 votes
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Restrict the status of rooms that are checked in to maximum cleaned status
If rooms are checked in, the status of the room can still be set to inspected.
We think it would be useful that the room status in that case can only be set to clean and not inspected.
Otherwise, the room will be available for self-check-in at the Mews Kiosk.
Only in the last step - the key encoding - the guest is informed that Self-CI cannot be completed successfully.
Until then, however, the guest is informed that check-in would be possible, including charging of his credit card.23 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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assign task to multiple people or departments
sometimes you need to alert more than one department and/or people of the same task.
would be handy if you had the opportunity to chose more than one department for the task, or be able to copy it, rather than having to type it all again.23 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Check-out bill options check marks
To choose between the options "check out balanced bills" and "check out with unbalanced bill" you have to set the check mark. As the check marks will be set by clickling somewhere in the whole line, it's very easy to set the wrong check mark by accident. The check mark should be set only by clickling directly on the check mark box.
23 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Choose the way of confirmation (sms, whatsapp, mail)
Choose the way of confirmation (sms, whatsapp, mail)
23 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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23 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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23 votes
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Breakfast report
Report "guest in house" - "breakfast"
The idea is to have the number of breakfast for each room everyday.
Today the report shows the number of breakfasts for the whole stay of the client/room.
How the report appears today :
Day 1 Room 100 (2 people, 2 nights) = breakfast X 4
Day 2 Room 100 (2 people, 2 nights) = breakfast X 4The restaurant needs this report to check with each client every morning if they have breakfast this day.
How the report should appear :
Day 1 Room 100 = breakfast X 2
Day 2 Room 100…22 votesHey Mewsers,
Good News! We started working on your feature request. A digitalised version of the breakfast list will be coming in the second half of the year.
Remember, keep up to date with our releases by checking out our release notes page:
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Scheduling out of service and out of order rooms (room management)
At the moment you're not able to schedule a future out of service (still selling) room, while you can schedule a out of order (no longer selling) room. I would need to be able to schedule out of service as well. For example in situations where we have maintenance go into the room and the reception and the housekeeping staff shouldn't use the room, but we still want to sell the room as it will be done same day.
22 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Multiple room booking, implement different names informed by booking.com
NR Bookings made via booking.com with different guestnames are not taken over in Mews. If you do yourself, and delete bookers name, payment information dissapears. How to implement other name in single room without changing payment info?
22 votes -
POP UP ALERT ON CHECK OUT
possibility to add a pop up alert on check out screen for very important notes for example :
routing instructions, billing instructions, etc.21 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
We are currently working on a concept that will help us build towards your idea. If you would be interested in beta testing this functionality, please respond to this email.
Kind regards,
Aldair
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There should be a feature where guests can receive their booking confirmation in a PDF file.
At this moment booking confirmations are sent automatically by the system, you can not change it to a pdf file.
21 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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