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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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238 results found

  1. THE THINGS ARE WAY COMPLICATED WHEN WE TRY TO DEAL IT BY OUR SELF...

    MAKE A LAYMAN LANGUAGE TO EXPLAIN THE THINGS AS NOT ALL OF THE REPRESENTATIVE ARE INTO THE MODERN SYSTEM....

    KEEP THE NOTES WHERE A FRONT DESK DOES NOT HAVE AN ACCESS TO IT SO THAT WE KNOW ITS GONNA BE HANDLE BY THE MANAGER..

    IT SIMPLY DOES NOT SHOW ANYTHING IF WE DO NOT HAVE THE ACCESS TO IT?? IT MAKES MORE CONFUSING....

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  2. Create a notification for the release date/time.

    10 votes

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    1 comment  ·  Other  ·  Admin →
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  3. I see a lot of cool ideas from all Mews customers, but it would be so nice if any hotel could comment on each idea.

    If I put in a idea I need to wait a very long time for the voting process. What I would suggest, when a new idea is written by a hotel, is that Mews sends a message or emails to all its hotels (divided over several days to prevent spam emails). I am not looking at the new ideas a lot, because I am too busy with other things. If I would be notified I…

    9 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  4. Als gasten zelf hun optionele boeking definitief maken krijgen wij hier geen melding van.

    Maar wij moeten hier soms nog acties op ondernemen zoals bijvoorbeeld een diner inboeken als ze een arrangement gereserveerd hebben.
    Wij willen daarom graag een mail ontvangen op het moment dat een gast een optie zelfstandig definitief maakt.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  5. More complex hotkeys for example:

    On the arrivals (ALT H) menu I should be able to set a hot that can take my mouse cursor to the "search". The reason being is that since the arrival list is not organised by alphabetical or by room number and have to resolve by doing a reservation search most of the time.

    Also it will be good to toggle between the "filter" and "search" option with programmable hotkeys.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  6. 6 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  7. Would it be possible to have a pop up message when the guest has finished the online check-in

    30 votes

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    2 comments  ·  Other  ·  Admin →
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  8. end of day should not be mandatory 12pm. Some guests arrive after 12pm - will be automatically noshow on that day. Further, it is not logic to book f&b products on another day, when the main day of the event is the prior one. This distorts heavily statistics

    11 votes

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    2 comments  ·  Other  ·  Admin →
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  9. 24 votes

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    1 comment  ·  Other  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. Easier and faster allocation of company profiles to mother companies.

    28 votes

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    1 comment  ·  Other  ·  Admin →
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  11. Insert notes during special dates (events/ bank holiday's etc) in the timeline/ or color them so we are aware of pricing/ occupancy due to a special reason.

    136 votes

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    idea to upvote  ·  18 comments  ·  Other  ·  Admin →
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  12. 33 votes

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    5 comments  ·  Other  ·  Admin →
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  13. As promised here is the video with the 2 issues that our reception team will be delighted with if they are improved :)

    The first one: when creating invoices, see timecode 1:17, Pam needs to highlight and copy the booking reference number from that booking on the dashboard tab for that booking, she then needs to go to the billing tab and manually paste the number so then the invoice can be generated for the customer. Now imagine having to do this for every single booking every day. On friday she will need to do this over 120 times, this…

    2 votes

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  14. 7 votes

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  15. 7 votes

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  16. Make default language of the system restricted to one user (Admin)

    7 votes

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  17. Move search results management into entities reducers for easier preselecting of result

    Extend Customer search result with:

    • Classification icons behind name (primary text)
    • Country code behind email (secondary text)
    11 votes

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  18. 7 votes

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    idea to upvote  ·  2 comments  ·  Other  ·  Admin →
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  19. 6 votes

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  20. 6 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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