433 results found
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Include online check-out TIME to the check-out report
Include the estimated departure TIME to the check-out report.
During the online check-out guests can choose the estimated departure time. Could we include this respond to the check-out report overview as a new column for example after the online check-out column?
Would be especially helpful in planning the peak times at the reception and organising the housekeeping the best way.2 votesHello from the Mews product team,
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Available rooms on opening screen
When you log into the PMS, it shows an occupancy chart and underneath how many arrivals, departures, etc there are for the next few days. However, it would also be good to show HOW MANY AVAILABLE ROOMS there are on each day for the next few days. And I mean rooms and NOT occupancy. So, if someone asks if we are fully booked or if there is availability in general, one can very quickly see that there are still rooms available before digging in further to see which rooms and room types are still free. Ideally and to be honest…
2 votesHello from the Mews product team,
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Add booking notes directly from timeline
It would be really great if we could quickly add notes to a booking from the timeline, in the side panel that opens when you click on a reservation.
Now, to add a note you have to click once to view the details, once on Manage, then in Properties and scroll down to add notes.
8 votesHello from the Mews product team,
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Restrictions based on availability.
Restrictions based on availability. We work with one channel that sells our rooms very well but cannot be connected to our channel manager, when we have low availability we want sell the last rooms via that channel. That only works if we close our own booking engine to avoid overbooking. Therefore it would be great if Mews had the possibility to restrict reservations via its booking engine based upon availability.
1 vote -
Add "guest name" as a placeholder in the text of "Booker Confirmation"
Although the name of the guest appears in the reservation details, it would be great to be able to add the name of the guest (as a placeholder) in the text and subject of the email for the "Booker Confirmation".
For example:
"Dear Isabel (booker),
Thank you very much for your booking for Edward Wilson. Etc."12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Possibility to disable 'check-out with unbalanced bill'
I would like to disable the option to 'check-out with an unbalanced bill' for some users.
5 votesHello from the Mews product team,
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Integration with Tourist Center Bern
Integration with Tourist Center Bern
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Drag and drop ordering of product lists
It would be great to be able to reorder product lists (and other lists) in Services by drag and drop.
Now, if you need to reorder a list of products, you have to go into each product and give it a number from 0+
It is time consuming and overly complicated.2 votesHello from the Mews product team,
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being able to change the service of a product
sometimes you may wish to move a product from one additional service category to another (for example if you add a new service category due to expending the products offered).
at the moment this is not possible and you have to create a new one and delete the old one. not very time efficient and also messing up your reports as you could already have products booked.
thank you for changing this2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Timeline room status - hover for description
For colour blind staff the dots for dirty, inspected, clean etc. do not help. It would be useful to hover over the room number to see the status rather than having to open each room.
Currently the timeline is not accessible for colour blind.1 voteHello from the Mews product team,
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Cancellation email for OTAs reservations
send automatic cancellation emails to all reservations, including OTAs
4 votesHello from the Mews product team.
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Filter Reservation Report - add Provinces/States for geographical report (N. American)
With regard to the North American market, it would be very helpful to add a filter that would identify which Provinces and/or States our guests are from. Thank You.
1 voteHello from the Mews product team,
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Convertir une réservation confirmée en option
Convert confirmed booking to optional
2 votesWe've already received this request and are reviewing options in allowing for reverting between reservation states.
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Restrict the status of rooms that are checked in to maximum cleaned status
If rooms are checked in, the status of the room can still be set to inspected.
We think it would be useful that the room status in that case can only be set to clean and not inspected.
Otherwise, the room will be available for self-check-in at the Mews Kiosk.
Only in the last step - the key encoding - the guest is informed that Self-CI cannot be completed successfully.
Until then, however, the guest is informed that check-in would be possible, including charging of his credit card.23 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Showing dates on rooms overvooked
Often when guest book in advance we have to search all over the calendar which room are overbooked. When this happen, instead of spending time searching between 2 years, Mews could simply show which dates are overbooked so we could access it straight away
10 votesReview of Mews Search starting and in exploration phase
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Ability to overbook in roomblocks
When adding rooms in a roomblock, having the ability to overbook when you do not have enough rooms available.
17 votesHello from the Mews product team,
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End of day Restriction / Stopsell
We don't have 24 hour reception so it would be helpful if, when reception closes, we can put a restriction / stopsell on the remaining rooms so no one can book them after hours
We are currently adding a Restriction with the start date and end date being the same to get around this issue
Blocking multiple rooms is also time consuming and alters management reportsAs great as Mews is, I've used 6 other PMS and this is the first one to not have a feature similar to this
14 votesHello from the Mews product team,
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Option to add produt rules on travel agency
Give also an option to add product rules on Travel Agency level. Due contract or other reasons we need to apply some rules to specific Travel Agency which could not be distinguished by creating a separate rate plan. With this option even a rate plan is shared or booked by multiple Travel Agencies but a product will only be added to that specific Travel Agency.
4 votesHello from the Mews product team,
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Consume item on check in
Under the Items tab in a reservation where products can be added, such as Pet-friendly room, extra bed etc. ( Products of course depends on your local set-up of products), certain products require a date of consumption. A button or checkbox for such one time items/products that links date of consumption to check in time would be really handy!
3 votesHello from the Mews product team,
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Payment method on confirmation and visible on reservation screen.
We are missing the feature in reservations to quickly see payment method.
We would like to request an option or tick-box with:Payment type:
1. Upon arrival by cash or card.
2. Roomnight, breakfast and citytax on account.
3. All costs on account.
4. Package via voucher, citytax and extra’s upon departure by cash or card.It is intended for check-in and for on the confirmation to the guest.
We have a lot of business guests during the week, some need to pay themselves and some go on account to the company.With check-in the receptionist should with a glance…
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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