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Mews Operations (PMS)

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  1. Would be good to have possibility to send more personalised mails. For example, we organise a lot of pop up events (BBQ in summer, concerts, ...). People need to subscribe in advance.

    Would be great to be able to send these kind of mails from MEWS.
    What's differente compared to actual MEWS mail templates?
    - content is different every month
    - we should be able to choose ourselves when we do want to send this mail and when not (for example if we organise a BBQ next sunday, it should not be send to any other guests than those staying…

    5 votes

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  2. We desperately need a better overview of how many rooms are in use in each category.

    Almost like the timeline but adjusted. Preferably something along the lines of: the hotel has 20 standard rooms, 12 are being used today.

    1 vote

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  3. It would be nice to have an option that comments from rate codes, profiles or even blocks are inherited to the reservations.

    1 vote

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  4. So, we make a daily export of the remaining guest arrivals as a back-up or for other departments. As of now, it's only possible to create an export of the entire day's arrivals. It would be great to have a function that allows you to create an export of the guests yet to arrive, i.e. from now til end of day.

    1 vote

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  5. Ability to select products for specific days whilst creating the reservation. At the moment, you need to create a booking and then amend by canceling products for the days not needed.

    12 votes

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  6. Y’a-t-il un rapport dans Mews qui nous permet de connaître sur une journée combien de check in et check out sont fait via les tablettes VS le nombre de check in et check out totale?

    1 vote

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  7. When a guest makes a reservation the same date of arrival before 9am, Mews sends the template for check in online but then at 9am also the reminder email is sent. This means that the guest have two identical emails in the same day. So we would like that, for bookings made in the same date of arrival, the reminder is deactivated.

    1 vote

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  8. Would it be possible to Also consider creating a capability within the existing Import File to identify "companions" within a reservation and upload such data into Mews? (Besides the Rooming List template).

    1 vote

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  9. 1 vote

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  10. With the Synxis > Mews integration we have the option to enable "Create company and travel agency profiles". Is it possible to also include a second step which creates a routing rule for the agency?

    3 votes

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  11. IDeas Integration on group blocks - Mews currently doesn't connect to Ideas to share group block updates to adjust revenue strategies

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. There is a recurring need for hotels to track multiple reservations assigned to a unit. Oftentimes 2+ individuals, arriving at separate times, will each need a reservation for the same unit/dates. Sometime that nightly rate will also need to be split between these reservations.

    4 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. 1 vote

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  14. When you enter the block arrival date, why wouldn't the departure date automatically jump to at least the same day as arrival day or the day after? It makes no sense that we have to manually make sure that the departure date is not before the arrival date?! It is time consuming.

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. Our receptions teams does certain task daily/weekly/monthly. It would be greate to have the option to create serial task.

    3 votes

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  16. There are common questions guests ask, it would save a lot of time if we can create our own templates for replies to the guest messages (like in booking.com) and just select the one we want to reply to the guest message.

    9 votes

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    1 comment  ·  Operations  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. We would like to send the guest an offer with different room categories and it should be possible for them to confirm only 1 room and reject all others.

    9 votes

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    2 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. There are other suggestions about restricting products, but would also be good to restrict products by Room category, and rates/ packages/ dates

    For example -
    1 offer a cot to rooms that can only accommodate cots and not to all rooms

    2 offer pet products to rooms that can accommodate a cot and not to all rooms

    3 only offer a product on specific dates, rather than all, or seasonally within a certain date range - Strawberries in Summer

    4 by package type, if a rate includes a product you wont necessarily want to add again

    4 votes

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  19. It should be possible to use the search field to find all Availability Blocks by Name, regardless of status or pick-ups

    3 votes

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  20. When managing different bookable services, like we are. It would be helpful if you can show the name of the bookable service on the booking engine. As it can get confusing for guests to see the hotel's name on top when booking the apartments they manage under a different name across the street.

    Or, like us, when you manage multiple small properties in a single Mews environment, each with it's own name and address.

    On that note, being able to set a different address per bookable service would be great! In the transition to bookable services, this would be a…

    3 votes

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