844 results found
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Offer different room categories and confirm only one of them
We would like to send the guest an offer with different room categories and it should be possible for them to confirm only 1 room and reject all others.
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Restrict Products
There are other suggestions about restricting products, but would also be good to restrict products by Room category, and rates/ packages/ dates
For example -
1 offer a cot to rooms that can only accommodate cots and not to all rooms2 offer pet products to rooms that can accommodate a cot and not to all rooms
3 only offer a product on specific dates, rather than all, or seasonally within a certain date range - Strawberries in Summer
4 by package type, if a rate includes a product you wont necessarily want to add again
4 votes -
Total in reservation overview
In the statistics view in the reservation overview, a total sum would be wonderful. So you have to calculate it manually
2 votes -
See invoice after check in and not only one day prior to check out
See invoice after check in and not only one day prior to check out
1 vote -
Availability Block - Report Anticipated Revenue of an Added Block
Build a reporting field within the availability block to calculate anticipated revenue after the block has been created.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Use search field to find Availability Blocks
It should be possible to use the search field to find all Availability Blocks by Name, regardless of status or pick-ups
3 votesReview of Mews Search starting and in exploration phase
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Allow a bookable service to have it's own name in the booking engine, and it's own address details
When managing different bookable services, like we are. It would be helpful if you can show the name of the bookable service on the booking engine. As it can get confusing for guests to see the hotel's name on top when booking the apartments they manage under a different name across the street.
Or, like us, when you manage multiple small properties in a single Mews environment, each with it's own name and address.
On that note, being able to set a different address per bookable service would be great! In the transition to bookable services, this would be a…
3 votes -
Product count
The product report does not show all products sold in one view. For example breakfast. We have to open 2-3 reports to show the total amount of breakfast sold. We need one overview of all products sold, not many overviews.
3 votes -
Changing the Start and End dates for the reports
A while ago I asked regarding saving custom reports and I was told to copy the URL and saving it as a Custom Link. It works fine but there’s something that I would like to have, so that it’s even better. Right now when you save the report, it also saves the date you used so we have to change it each time. It would be way better if we could write as a start “Today”, and then for the end “+1, +7, etc”. So that the system automatically makes the changes.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Restrict the status of rooms that are checked in to maximum cleaned status
If rooms are checked in, the status of the room can still be set to inspected.
We think it would be useful that the room status in that case can only be set to clean and not inspected.
Otherwise, the room will be available for self-check-in at the Mews Kiosk.
Only in the last step - the key encoding - the guest is informed that Self-CI cannot be completed successfully.
Until then, however, the guest is informed that check-in would be possible, including charging of his credit card.23 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Availability report at a glance
Dear Mews,
Would it be possible creating an availability report, similar that you can download in excel on the dashboard, where we can see a room type with remaining number of rooms in a row under each other, top row the dates and button row the overall number of availability and occupancy? Like below example?
23.06 24.06Room 1 5 1
Room2 7 1
Availability: 12 2
Occupancy: 70% 95%It would help making price decisions and knowing when to apply minimum stays or close sales.
Thank you
2 votes -
améliorer le black list
Il faudrait pouvoir avoir une alerte lorsque l'on fait une résa et qu'on rappelle le profil d'un client black list, que le client n'est pas le bienvenue...
Actuellement, il faut attendre de regarder la résa sur "gérer" pour s'apercevoir que le client est black listé.12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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rooming list integration
can we avoid manual work i.e. putting names / creating profiles when we receive rooming list for groups ?
Anyway for Mews to read and process rooming list in Excel or Word form ?
Thank you!2 votesHello,
Thank you for sharing your feedback with us. Mews currently supports a rooming list in Excel format that enables you to add guests details to a file and upload them to Mews.
You can learn more about the rooming list in the guide and below, the guide also contains a video on how to use the feature.
https://help.mews.com/s/article/manage-group-reservations-with-a-rooming-list?language=en_US
Should you have any questions, please contact our support team.
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2 votes
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Ability to overbook in roomblocks
When adding rooms in a roomblock, having the ability to overbook when you do not have enough rooms available.
16 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Filter by user name the product journal report
In order for the colleagues to check their postings (charges, rebates, payments), could it be possible to add a filter in the posting journal report to short it by user log/name? Therefore, each employee could print his activity report, check one by one the lines and postings corresponding to his codes, and correct mistakes if observed.
3 votes -
Add "guest name" as a placeholder in the text of "Booker Confirmation"
Although the name of the guest appears in the reservation details, it would be great to be able to add the name of the guest (as a placeholder) in the text and subject of the email for the "Booker Confirmation".
For example:
"Dear Isabel (booker),
Thank you very much for your booking for Edward Wilson. Etc."12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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3 votes
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E-mail performance statistics
The possibility to have insight in the performance of specific e-mail types, such as the "After start e-mail". From a marketing point of view it would be useful to keep track of open rates for example.
2 votes -
import calender events
We are looking to IMPORT new calender events, as we have a chain of 15 hotels and need to add these events seperately for each event, each hotel...
would be extremely helpful to add all of these events at once4 votes
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