Settings and activity

  1. 318 votes

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    idea to upvote  ·  28 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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  2. 82 votes

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    3 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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  3. 127 votes

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    on the roadmap  ·  7 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 340 votes

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    48 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    mko supported this idea  · 
  5. 115 votes

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    6 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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  6. 256 votes

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    released  ·  24 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    mko commented  · 
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  7. 72 votes

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    released  ·  6 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    mko commented  · 

    That would be important for us as well. We would like to see the content of the automatically delivered emails. It happens occasionally that customers are asking us something regarding the mails that are send from Mews. The only thing we can do then is to ask the customer to forward us the email which makes us look a little unprofessional. So please add an option to have a look at the sent emails.

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  8. 16 votes

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    2 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    We are very interested in hearing which fields you would like to see added to the profiles. But we are keen on keeping a consistency between our customers. 

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    mko commented  · 

    We would like to set flags, such as "Further processing of data allowed" which we can then read out via the API.

    We would also like to be able to register for certain newsletters. We offer several newsletters, for private trips, for business trips and also for conference customers. We would like to store in the guest profile in Mews which customer has subscribed to which newsletter. We always ask at checkout if customers want to subscribe to newsletters. Unfortunately, it is difficult to have the necessary information available at checkout if it cannot be displayed directly in Mews.

    Mews should be our central guest database. Unfortunately, we cannot store all data that is of interest to us in a structured and machine-readable format.

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    mko commented  · 

    We would like to be able to add own custom fields to the customer profile to save additional data in a structured way.

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  9. 9 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →

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  10. 139 votes

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    12 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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  11. 87 votes

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    8 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →

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    released  ·  Aneta responded

    Hi Mewsers!
    We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.

    This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)

    Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

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    mko commented  · 

    At the moment it is not possible to process the 48 hours before arrival mail. This can be read in the Mews documentation and was confirmed by the support.
    However, this mail would be the most important message for us to customize.

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  12. 17 votes

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  13. 125 votes

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    idea to upvote  ·  14 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    mko supported this idea  ·