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  1. 182 votes

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    idea to upvote  ·  10 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    mko supported this idea  · 
  2. 77 votes

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    idea to upvote  ·  3 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    mko supported this idea  · 
  3. 74 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 125 votes

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    idea to upvote  ·  2 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    mko supported this idea  · 
  5. 102 votes

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    idea to upvote  ·  6 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    mko supported this idea  · 
  6. 237 votes

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    idea to upvote  ·  21 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
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    mko commented  · 
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  7. 71 votes

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    6 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    mko commented  · 

    That would be important for us as well. We would like to see the content of the automatically delivered emails. It happens occasionally that customers are asking us something regarding the mails that are send from Mews. The only thing we can do then is to ask the customer to forward us the email which makes us look a little unprofessional. So please add an option to have a look at the sent emails.

    mko supported this idea  · 
  8. 6 votes

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    1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    mko commented  · 

    We would like to set flags, such as "Further processing of data allowed" which we can then read out via the API.

    We would also like to be able to register for certain newsletters. We offer several newsletters, for private trips, for business trips and also for conference customers. We would like to store in the guest profile in Mews which customer has subscribed to which newsletter. We always ask at checkout if customers want to subscribe to newsletters. Unfortunately, it is difficult to have the necessary information available at checkout if it cannot be displayed directly in Mews.

    Mews should be our central guest database. Unfortunately, we cannot store all data that is of interest to us in a structured and machine-readable format.

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  9. 14 votes

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    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    mko shared this idea  · 
  10. 10 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 133 votes

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    idea to upvote  ·  10 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    mko supported this idea  · 
  12. 88 votes

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    8 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →
    released  ·  Aneta responded

    Hi Mewsers!
    We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.

    This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)

    Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

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    mko commented  · 

    At the moment it is not possible to process the 48 hours before arrival mail. This can be read in the Mews documentation and was confirmed by the support.
    However, this mail would be the most important message for us to customize.

    mko supported this idea  · 
  13. 17 votes

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    idea to upvote  ·  0 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 120 votes

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    idea to upvote  ·  11 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    mko supported this idea  ·