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  1. 24 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Mille LA commented  · 

    Or alternatively, make a small drop down option somewhere in the reception where you can add gender and nationality on the 1+ people, without making a profile.

    Mille LA shared this idea  · 
  2. 18 votes

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    Mille LA commented  · 

    We really need this as well. If a guest is a returning customer, they will show up on the report many times. And the reports are huge, so it would be great to filter it. Also to see returning guests without them showing up on the report for every single stay they had.

    Mille LA supported this idea  · 
  3. 219 votes

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    Mille LA supported this idea  · 
  4. 18 votes

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    Mille LA supported this idea  · 
  5. 83 votes

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    Mille LA supported this idea  · 
  6. 155 votes

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    Mille LA supported this idea  · 
  7. 11 votes

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    Hello Madelaine,

    We apologies for the delayed response. However, we are happy to inform you that the functionality that you requested has been released.

    You are currently able to see the name of a the original guest who owned a bill before it was moved to a paymaster account.

    We hope this update will be helpful for your day to day tasks.

    Kind regards,
    Aldair

    Product Manager, MEWS

    Mille LA supported this idea  · 
  8. 6 votes

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    Hello Maria,

    Thank you for sharing your feedback with us.

    Since you shared your comments with us 2 months ago we have been working continuously to improve the new billing screen in order to ensure that it not only meets the standards of the old billing screen, but opens up the opportunity to begin surpassing the functionality feature set of the old billing screen.

    We have split the billing screen into 2 views. A group view accessible by selecting the “Billing” tab on the top right had side of the reservation screen and an individual view accessible by selecting the billing icon next to a guests name, or by selecting “all guest bills” from the group billing screen.

    The group billing screen gives you an overview of all reservations and companions within a group for the current stay period. Whereas the individual billing screen will show you all bill items…

    Mille LA supported this idea  · 
  9. 15 votes

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    Mille LA supported this idea  · 
  10. 19 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    Mille LA supported this idea  · 
  11. 100 votes

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    Mille LA supported this idea  · 
  12. 65 votes

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    Hello,

    Thank you for your feedback.

    We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.

    We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items…

    Mille LA supported this idea  · 
  13. 389 votes

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    Mille LA supported this idea  · 
  14. 65 votes

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    Hello,

    Thank you for your comments and feedback regarding the billing screen.

    We have released an update resolving issues where the room names and room numbers were missing from the billing screen.

    The new billing screen has 2 main views, group billing and individual billing.

    From the group billing screen, you will be able to view a list of all bill items for reservation owners and companions. The group billing screen can be accessed from the billing tab on the top right hand side of the reservations screen.

    The group billing screen shows all bill items for a group for the current stay period. Whereas as the individual billing screen (which can be accessed by selecting the billing icon next to a guests name), will show you all bill items from current, previous and future reservations.

    To learn more about the new group billing screen, please click on the link…

    Mille LA supported this idea  · 
  15. 92 votes

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    Hello,

    Thank you for your feedback.

    As you may know we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by…

    Mille LA supported this idea  · 
  16. 128 votes

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    Hello,

    Thank you for your feedback.

    At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the…

    Mille LA supported this idea  · 
  17. 16 votes

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    Hello from the Mews Product team,

    We are very happy to inform you that we have expanded the paperless experience for you and your guests. Not only can you allow your guests to sign their registration cards from the Mews Operator (Kiosk) at check-in, you can also provide your guests with the option to sign their registration cards before arriving at your property using the Mews Navigator application.

    You can view more information about this functionality in our release notes page and Mews guides respectively. We have attached some links below for your reference.

    Mews release notes
    https://releases.mews.com/

    Mews guides
    https://help.mews.com/hc/en-us/articles/360007588938-Co-Operator-mode

    Should you have any questions, please contact our customer care agents.

    Kind regards,
    Aldair

    Mille LA shared this idea  · 
  18. 107 votes

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    Mille LA supported this idea  · 
  19. 90 votes

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    Mille LA supported this idea  · 
  20. 44 votes

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    We’re building a feature that lets you automatically redirect products from guest bills to company bills. This will not support routing to a paymaster profile yet, but it may already help you.

    Mille LA supported this idea  · 
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