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  1. 202 votes

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    released  ·  Aneta responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes.

    We have released the 1st version and we plan to automate it further and make the collection of real emails even more convenient for you.

    Thank you again for sharing your idea! 
    Have a great day,
    Aneta

    Marion Hawkins supported this idea  · 
  2. 117 votes

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    released  ·  Jan Pulkrábek responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!


    Now you can actually see all the preview of emails within the customization of emails.

    Marion Hawkins supported this idea  · 
  3. 101 votes

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    Marion Hawkins supported this idea  · 
  4. 89 votes

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    Marion Hawkins commented  · 

    This is a must!

    Marion Hawkins supported this idea  · 
  5. 12 votes

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    Hello,

    Thank you for your feedback. It is unlikely that we will be showing the commission fee on the bank statement. For that reason we introduced the split in the Merchant Balance report where you can see the payout amount, by expanding the payout identifier in this report, you will be able to see its breakdown.

    Also, we are currently working towards providing more information in the Merchant balance report export, where reconciliation with your bank’s payouts will be even easier!

    Kind regards,

    Jovana
    Mews Product Team

    Marion Hawkins supported this idea  · 
  6. 72 votes

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    Marion Hawkins supported this idea  · 
  7. 111 votes

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    Marion Hawkins supported this idea  · 
  8. 14 votes

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    Marion Hawkins supported this idea  · 
  9. 62 votes

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    Marion Hawkins supported this idea  · 
  10. 89 votes

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    released  ·  Aneta responded

    Hi Mewsers!
    We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.

    This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)

    Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

    Marion Hawkins supported this idea  · 
  11. 494 votes

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    Marion Hawkins supported this idea  · 
  12. 84 votes

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    Marion Hawkins supported this idea  · 
  13. 127 votes

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    Marion Hawkins supported this idea  · 
  14. 97 votes

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    Marion Hawkins supported this idea  · 
  15. 43 votes

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    released  ·  Aneta responded

    Hi Mewsers!
    You can now disable the QR code from all guest-facing emails through the Settings.

    To do so, please navigate to Settings > Services > Stay > Options and make sure that you don’t have “Enable QR code in emails” option selected.

    If the option is disabled, placeholder in the body email is ignored and won’t be shown in the email body, neither the QR code attachment.

    Have a great day,
    Aneta

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    Marion Hawkins commented  · 

    YES!!! We do not use the QR code. There needs to be an option to disable from all emails. Thanks.

    Marion Hawkins supported this idea  · 
  16. 48 votes

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    Marion Hawkins supported this idea  · 
  17. 161 votes

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    Marion Hawkins supported this idea  · 
  18. 171 votes

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    released  ·  Aneta responded

    Hi Mewsers!
    Guests can now sign digital registration cards in Navigator before arriving!

    Now, when guests check in online, they’ll provide all of their legally required info and their signature to create a digital registration card.

    We’ll store the signed card on the customer profile in Mews in Files section. https://help.mews.com/hc/en-us/articles/360010283757

    For more information check the release note at https://releases.mewssystems.com/.
    Have a great day,
    Aneta

    Marion Hawkins supported this idea  · 
  19. 171 votes

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    Marion Hawkins supported this idea  · 
  20. 185 votes

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    Marion Hawkins supported this idea  ·