Settings and activity

  1. 243 votes

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    16 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    At the moment we feel that the functionality around restrictions is flexible.

    You are able to apply restriction across different rates using rate groups for example, or apply them to the base rate which will restrict all related rates. Please check out our Help guides on https://help.mews.com/en/ for more information about our restrictions functionality.

    We also introduced the ability to view restrictions on a calendar which provides a great overview of currently applied restrictions.

    Therefore, we are currently not prioritising this request, but we will keep it open for further comments and opportunity to upvote, especially around the requests of being able to select multiple space types to apply the restriction to.

    Your Mews Product Team

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    david commented  · 

    Had the same issue Steve had down here.
    The restriction tool is not user friendly at all when compared to the one provided in Siteminder.
    In Mews, there's no way to independently select a restriction, say, for all but one space type, nor all but one particular rate group, etc.
    For instance, if you do want to keep opened one specific type or rate but close all others, this forces you to create one single restriction for every condition.
    When you have a long list of space types or rates, this means creating multiple lines (up to 10 restriction lines per day in my case!) and losing a lot of useful time.
    Also, there's no way to make a difference for restrictions you want to apply in OTAs only, but not restricted in your own booking engine or for walk-ins or direct groups... At the moment I have to unrestrict a days whenever the front desk has to create a direct reservation on a restricted day. Every single time!
    So yes, at the moment the only workaround is to manage restrictions from my channel manager instead.
    This solution could be a great improvement for rate management.

    david supported this idea  · 
  2. 8 votes

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    0 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →
    david supported this idea  · 
  3. 16 votes

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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    david supported this idea  · 
  4. 72 votes

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    0 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    released  ·  Mews Product Team responded

    Hello Mewser,

    Team is super excited to let you know that your idea `edit rate restrictions` is released! Thank you everyone for upvoting and submitting your feedback!

    Looking forward to your future ideas!

    david supported this idea  · 
  5. 302 votes

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    idea to upvote  ·  14 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    david supported this idea  · 
  6. 317 votes

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    idea to upvote  ·  7 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    david supported this idea  · 
  7. 619 votes

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    idea to upvote  ·  18 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    david supported this idea  · 
  8. 352 votes

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    11 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

    david supported this idea  · 
  9. 215 votes

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    16 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there Mewsers!

    You have asked and we’ve listened!

    I am happy to share the news that we have started to work on adding more flexibility to automated payments!

    Our focus is to add more payment settlement rules that will reduce the manual time spent on payment processing and increase the flexibility around charging that your guests will love!

    Let me know if you’re interested in having beta access to this incredible idea!

    Best,
    Mews Team

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    david commented  · 

    I encounter the same issue. For instance, I have a release of 2 days on my flexible rates, after which, even though the same "flexible" rate is displayed, it has a non-refundable condition. So I would like to change the automatic charge to be 100% only for same-day arrivals. But at the moment, I cannot configure 2 different automatic charges on this flexible rate group.
    It'd be great if this could be developed!
    At the moment the staff has to manually charge same-day arrivals...

    david supported this idea  · 
  10. 77 votes

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    0 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 8 votes

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    integration request  ·  0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    david supported this idea  · 
  12. 9 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    david supported this idea  · 
  13. 86 votes

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  14. 14 votes

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    integration request  ·  0 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 26 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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  16. 5 votes

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    0 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
    released  ·  Mews Product Team responded

    Hello,
    Have had this filter on the reservation report for a few months now. Sorry for not updating you earlier – there was another item that requested the same and we did not realize there was a duplicate.
    Regards,
    Ilia
    Product Manager – Commander

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  17. 5 votes

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    0 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
    david shared this idea  ·