Settings and activity
80 results found
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84 votes
Alexandra MacGibbon
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97 votes
Hello Mewsers,
We are very happy to announce that we have released the new filters for floors, space features and space categories on the Timeline!
Visit our release notes page to learn more:
Alexandra MacGibbon
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390 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - Thank you again for sharing your idea!
Alexandra MacGibbon
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82 votesAlexandra MacGibbon
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28 votesAlexandra MacGibbon
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58 votesAlexandra MacGibbon
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48 votesAlexandra MacGibbon
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220 votes
Stay products are now posted on the date they’re consumed. All existing products have been replaced with products with the updated settings. Any products posted to an existing, future reservation were also updated to the new posting settings.
How do you like the feature so far and do you have any ideas for the future?
Alexandra MacGibbon
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62 votesAlexandra MacGibbon
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124 votesAlexandra MacGibbon
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An error occurred while saving the comment Alexandra MacGibbon
commented
Request credit card for pre-authorisation only, prior to check-in (as part of online check-in process).
We often have groups come to stay, where all room charges will be settled by the company or agent. However, we still must take a pre-auth at check-in for each guest, which slows down the check-in process. Right now you can email the guest prior to arrival to receive payment. Can we do the same thing, except request the credit in advance for a pre-auth only?
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20 votesAlexandra MacGibbon
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23 votes
Hello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
Alexandra MacGibbon
shared this idea
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92 votes
Hello Mewsers,
We are very happy to inform you that we have released the new group billing screen!
On this new screen we have separated bill items from past and future reservations. Now you can stick to seeing the relevant bills for your reservation in the selected stay period
Don’t worry, we haven’t gotten rid of it completely! We have created an additional billing screen for each guest. You can access this screen by selecting “All guest’s bills” in the new billing screen. This will show you all open past, present and future bills for the guest you have selected, with convenient tags so you always know which bills are relevant for you.
Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.
For more information and links to the guide, visit:
An error occurred while saving the comment Alexandra MacGibbon
commented
This has happened three times this week. What makes this worse, is that rebating/refunding the future stay then removes the "Stay" item for the future booking. Makes it very confusing for the Front Desk team when checking them in.
Alexandra MacGibbon
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487 votes
Review of Mews Search starting and in exploration phase
Alexandra MacGibbon
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215 votesAlexandra MacGibbon
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16 votesAlexandra MacGibbon
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7 votesAlexandra MacGibbon
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103 votesAlexandra MacGibbon
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134 votes
Hi Mewsers!
We are very happy to inform you that we have officially released a new filter in the Guest in house report, that will allow you to view products consumed during the report’s selected interval.
We hope this update will help your teams handle the morning breakfast rush a little easier.
To learn more about the update, please visit our release notes page.
Alexandra MacGibbon
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6 votesAlexandra MacGibbon
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We currently have to print our invoices to PDF, and attach them to an email using Gmail. This is because majority of our bookings are charged back to agents or companies, not the guest.
The Front Desk team then create a note in MEWs to note the date and email address the invoice was sent to, to help us capture any missing payments because invoices weren't emailed.
Last month our 'Bills & Invoices' report shows 1734 invoices sent by email to collect payment. This is incredibly important to us!