Settings and activity
80 results found
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344 votes
We delivered customization of all emails which Mews send to guests.
We will start collecting new feedback for missing placeholders and other things separately
Robbert Van Rijsbergen
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33 votes
Hello,
Thank you for your suggestion. Would you be able to send us a list of the additional classifications that you would like to apply?
Robbert Van Rijsbergen
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An error occurred while saving the comment -
75 votesRobbert Van Rijsbergen
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94 votes
Hi there! Thank you for your feedback,
We’ve set this idea as one to be upvoted and updated the category to “Operations”.
Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.
Robbert Van Rijsbergen
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108 votes
Hello from the Mews product team. We are so pleased to let you know that the new version of this feature request has been released.
Thank you again for sharing your idea!
Robbert Van Rijsbergen
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53 votes
Hey Mewsers, Good News! We started working on your feature request and the consumption dates will be more clearly visible on the invoices soon.
Remember, keep up to date with our releases by checking out our release notes – https://www.mews.li/app/release-notes and come and visit our monthly webinars!
The next webinar is tomorrow – https://www.mews.com/en/resources/webinars/product-webinar-march-2021
Your Mews Product Team
Robbert Van Rijsbergen
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76 votes
Hi all,
In case you've missed the update based on your feedback, now Mews releases all automatically preauthorized payments 24 hours after guests leave, providing enough time to deduct any damages or incidentals if necessary, and saving staff from the hassle of manual releases.
Additionally, when you manually create a new preauthorization for online payments and through your Mews terminal you can now select a specific expiration date up to 28 days later.
Read this guide to learn more about payment automation with Mews.
One more update is in the works - that's updating the pre-authorization amount!
Speak soon about that,
Mews Product Team
Robbert Van Rijsbergen
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60 votesRobbert Van Rijsbergen
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78 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Robbert Van Rijsbergen
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166 votes
Now you can add special events or notes in your Enterprise Settings. These show as an icon & note on the Timeline & Rate Management screens, and on the Availability and Occupancy reports.
Check out this guide to learn how to user these calendar events: https://help.mews.com/hc/en-us/articles/360001837618-Create-modify-or-delete-a-calendar-event
Robbert Van Rijsbergen
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198 votesRobbert Van Rijsbergen
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143 votesRobbert Van Rijsbergen
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113 votesRobbert Van Rijsbergen
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210 votes
Hi Mewsers!
We’re delighted to share the news that now you can configure Mews to let guests pay with iDEAL!
To learn more and get started with iDEAL check out this guide – https://help.mews.com/en/articles/5179046-enable-ideal-as-an-alternative-payment-method.
Once the above is done, your guests will see iDEAL as a payment method in the booking engine, payment requests & online check-out. You can take advantage of convenient, automated payment processing with a real-time overview and central reconciliation.
Thank you for sharing and voting for this idea,
Your Mews Team
An error occurred while saving the comment Robbert Van Rijsbergen
commented
hugely important for debit payments in MEWS's 'home turf', The Netherlands.
Robbert Van Rijsbergen
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35 votes
Waiting for more feedback from all of you, would this feature be helpful in you case? And why?
An error occurred while saving the comment Robbert Van Rijsbergen
commented
Currently we send 2 separate emails.
1 automatic with the amount that has been settled.
1 manual / from commander with the invoice for the settled amount.Combining this would save lots of time of both our guests and us, and saves 1 e-mail per reservation - and everybody loves fewer emails :-).
Robbert Van Rijsbergen
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131 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Robbert Van Rijsbergen
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115 votes
Hi Mewsers,
if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).Other bills closed via Commander are not being sent automatically to the guest yet.
Have a great day,
AnetaRobbert Van Rijsbergen
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229 votes
Hi there Mewsers!
You have asked and we’ve listened!
I am happy to share the news that we have started to work on adding more flexibility to automated payments!
Our focus is to add more payment settlement rules that will reduce the manual time spent on payment processing and increase the flexibility around charging that your guests will love!
Let me know if you’re interested in having beta access to this incredible idea!
Best,
Mews TeamRobbert Van Rijsbergen
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385 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - Thank you again for sharing your idea!
Robbert Van Rijsbergen
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363 votesRobbert Van Rijsbergen
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including specific room numbers would be great. We have lots of returning guests that will only stay in a specific room number.