Settings and activity

  1. 93 votes

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    9 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there! Thank you for your feedback,

    We’ve set this idea as one to be upvoted and updated the category to “Operations”.

    Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

    Robbert Van Rijsbergen supported this idea  · 
  2. 108 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  3. 53 votes

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    3 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Hey Mewsers, Good News! We started working on your feature request and the consumption dates will be more clearly visible on the invoices soon.

    Remember, keep up to date with our releases by checking out our release notes – https://www.mews.li/app/release-notes and come and visit our monthly webinars!

    The next webinar is tomorrow – https://www.mews.com/en/resources/webinars/product-webinar-march-2021

    Your Mews Product Team

    Robbert Van Rijsbergen supported this idea  · 
  4. 76 votes

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    7 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi all,


    In case you've missed the update based on your feedback, now Mews releases all automatically preauthorized payments 24 hours after guests leave, providing enough time to deduct any damages or incidentals if necessary, and saving staff from the hassle of manual releases.



    Additionally, when you manually create a new preauthorization for online payments and through your Mews terminal you can now select a specific expiration date up to 28 days later.

    Read this guide to learn more about payment automation with Mews.


    One more update is in the works - that's updating the pre-authorization amount! 


    Speak soon about that,

    Mews Product Team

    Robbert Van Rijsbergen supported this idea  · 
  5. 60 votes

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    1 comment  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  6. 74 votes

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    10 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  7. 165 votes

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    3 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  8. 193 votes

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    idea to upvote  ·  9 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  9. 136 votes

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    idea to upvote  ·  9 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  10. 111 votes

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    idea to upvote  ·  2 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  11. 210 votes

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    20 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Mewsers!

    We’re delighted to share the news that now you can configure Mews to let guests pay with iDEAL!

    To learn more and get started with iDEAL check out this guide – https://help.mews.com/en/articles/5179046-enable-ideal-as-an-alternative-payment-method.

    Once the above is done, your guests will see iDEAL as a payment method in the booking engine, payment requests & online check-out. You can take advantage of convenient, automated payment processing with a real-time overview and central reconciliation.

    Thank you for sharing and voting for this idea,

    Your Mews Team

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    Robbert Van Rijsbergen commented  · 

    hugely important for debit payments in MEWS's 'home turf', The Netherlands.

    Robbert Van Rijsbergen supported this idea  · 
  12. 34 votes

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    3 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen commented  · 

    Currently we send 2 separate emails.

    1 automatic with the amount that has been settled.
    1 manual / from commander with the invoice for the settled amount.

    Combining this would save lots of time of both our guests and us, and saves 1 e-mail per reservation - and everybody loves fewer emails :-).

    Robbert Van Rijsbergen supported this idea  · 
  13. 130 votes

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    4 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  14. 105 votes

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    4 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

    Robbert Van Rijsbergen supported this idea  · 
  15. 225 votes

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    16 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there Mewsers!

    You have asked and we’ve listened!

    I am happy to share the news that we have started to work on adding more flexibility to automated payments!

    Our focus is to add more payment settlement rules that will reduce the manual time spent on payment processing and increase the flexibility around charging that your guests will love!

    Let me know if you’re interested in having beta access to this incredible idea!

    Best,
    Mews Team

    Robbert Van Rijsbergen supported this idea  · 
  16. 140 votes

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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  17. 340 votes

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    Robbert Van Rijsbergen supported this idea  · 
  18. 256 votes

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    released  ·  24 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  19. 344 votes

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    idea to upvote  ·  11 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  20. 354 votes

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    idea to upvote  ·  19 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  ·