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  1. 344 votes

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    released  ·  Jan Pulkrábek responded

    We delivered customization of all emails which Mews send to guests.

    We will start collecting new feedback for missing placeholders and other things separately

    Robbert Van Rijsbergen supported this idea  · 
  2. 33 votes

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    Robbert Van Rijsbergen supported this idea  · 
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    Robbert Van Rijsbergen commented  · 

    including specific room numbers would be great. We have lots of returning guests that will only stay in a specific room number.

  3. 75 votes

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    Robbert Van Rijsbergen supported this idea  · 
  4. 94 votes

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    Hi there! Thank you for your feedback,

    We’ve set this idea as one to be upvoted and updated the category to “Operations”.

    Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

    Robbert Van Rijsbergen supported this idea  · 
  5. 108 votes

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    released  ·  david.holik responded

    Hello from the Mews product team. We are so pleased to let you know that the new version of this feature request has been released.

    Thank you again for sharing your idea!

    Robbert Van Rijsbergen supported this idea  · 
  6. 53 votes

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    Hey Mewsers, Good News! We started working on your feature request and the consumption dates will be more clearly visible on the invoices soon.

    Remember, keep up to date with our releases by checking out our release notes – https://www.mews.li/app/release-notes and come and visit our monthly webinars!

    The next webinar is tomorrow – https://www.mews.com/en/resources/webinars/product-webinar-march-2021

    Your Mews Product Team

    Robbert Van Rijsbergen supported this idea  · 
  7. 76 votes

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    Hi all,


    In case you've missed the update based on your feedback, now Mews releases all automatically preauthorized payments 24 hours after guests leave, providing enough time to deduct any damages or incidentals if necessary, and saving staff from the hassle of manual releases.



    Additionally, when you manually create a new preauthorization for online payments and through your Mews terminal you can now select a specific expiration date up to 28 days later.

    Read this guide to learn more about payment automation with Mews.


    One more update is in the works - that's updating the pre-authorization amount! 


    Speak soon about that,

    Mews Product Team

    Robbert Van Rijsbergen supported this idea  · 
  8. 60 votes

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    Robbert Van Rijsbergen supported this idea  · 
  9. 78 votes

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    Robbert Van Rijsbergen supported this idea  · 
  10. 166 votes

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    Robbert Van Rijsbergen supported this idea  · 
  11. 198 votes

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    Robbert Van Rijsbergen supported this idea  · 
  12. 143 votes

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    Robbert Van Rijsbergen supported this idea  · 
  13. 113 votes

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    Robbert Van Rijsbergen supported this idea  · 
  14. 210 votes

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    Hi Mewsers!

    We’re delighted to share the news that now you can configure Mews to let guests pay with iDEAL!

    To learn more and get started with iDEAL check out this guide – https://help.mews.com/en/articles/5179046-enable-ideal-as-an-alternative-payment-method.

    Once the above is done, your guests will see iDEAL as a payment method in the booking engine, payment requests & online check-out. You can take advantage of convenient, automated payment processing with a real-time overview and central reconciliation.

    Thank you for sharing and voting for this idea,

    Your Mews Team

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    Robbert Van Rijsbergen commented  · 

    hugely important for debit payments in MEWS's 'home turf', The Netherlands.

    Robbert Van Rijsbergen supported this idea  · 
  15. 35 votes

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    An error occurred while saving the comment
    Robbert Van Rijsbergen commented  · 

    Currently we send 2 separate emails.

    1 automatic with the amount that has been settled.
    1 manual / from commander with the invoice for the settled amount.

    Combining this would save lots of time of both our guests and us, and saves 1 e-mail per reservation - and everybody loves fewer emails :-).

    Robbert Van Rijsbergen supported this idea  · 
  16. 131 votes

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    Robbert Van Rijsbergen supported this idea  · 
  17. 115 votes

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    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

    Robbert Van Rijsbergen supported this idea  · 
  18. 229 votes

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    Hi there Mewsers!

    You have asked and we’ve listened!

    I am happy to share the news that we have started to work on adding more flexibility to automated payments!

    Our focus is to add more payment settlement rules that will reduce the manual time spent on payment processing and increase the flexibility around charging that your guests will love!

    Let me know if you’re interested in having beta access to this incredible idea!

    Best,
    Mews Team

    Robbert Van Rijsbergen supported this idea  · 
  19. 385 votes

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    Robbert Van Rijsbergen supported this idea  · 
  20. 363 votes

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    Robbert Van Rijsbergen supported this idea  ·