Settings and activity
9 results found
-
3 votesinnkeeper supported this idea ·
-
71 votes
An error occurred while saving the comment innkeeper supported this idea · -
724 votesinnkeeper supported this idea ·
-
3 votesinnkeeper supported this idea ·
-
7 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
innkeeper supported this idea · -
5 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered in soon future, however you can still upvote the idea that might be re-preoritized in future.
Thank you for sharing your suggestions.
innkeeper supported this idea · -
11 votes
Hello,
Thank you for providing feedback! Today I’m getting back to you on the idea about deleting payments and bills.
As we are thriving in focusing on an easier and automated customer journey, unfortunately, it is unlikely that we can solve this problem. The reason is that, if the payment is already taken and sent out to our payment processors it is impossible to revert it without the actual additional trigger. We need to make sure that every action is correctly recorded and aligned with regulations. Also, closed bills cannot be deleted due to regulation as well that is not allowing correction of bills that are already closed – please see our help guide on how to modify bills https://help.mews.com/en/articles/4245422-correct-a-closed-bill
Thanks a lot and hope to see you upvoting more and more ideas!
Regards,
Jovanainnkeeper supported this idea · -
17 votes
We already indeed thought of implementing this and looking internally when we could plan
innkeeper supported this idea · -
5 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
innkeeper supported this idea ·
In today's hospitality world, guests except stays that are customized to them and their experience. Each rate has a cancellation policy. We create unique cancellation policies for different rates, so Mews should take the cancellation policy that corresponds to the booked rate and include it in the confirmation emails sent to guests.