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  1. When automating reports for INSTITUTO NACIONAL ESTADISTICA (INE) in Spain, would be very convenient to split or segregate the report into different business lines. For instance between two or more different hotels (or according to each business configuration, between different room types)

    Other wise the hotel must rebuild the report manually, wasting time and efforts.

    https://help.mews.com/s/article/automate-reports-for-the-instituto-nacional-de-estadistica?language=en_US

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  2. Skidata offers is a platform that sells ski passes in Austria.
    An integration to Mews will enable upselling and posting of skipasses on guest profile level.
    https://www.skidata.com/en/products-services/products-for-mountain/point-of-sales/oposcash/

    2 votes

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  3. Calendar needs to be configurable to have weeks starting on Sunday.
    In the U.S., the vast majority of guests are used to a Sunday-Saturday calendar.
    We have had multiple guests who booked a Saturday & Sunday night stay but intended to book a Friday & Saturday night stay.
    This causes problems later if the inn is all booked, as these guests cannot stay the night they expected.

    1 vote

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  4. MyAllocator Channel Manager integration

    1 vote

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  5. Get Customers response requested by guest room key NFC UID

    As POS Operator I want to use a guest room key UID (16 digit Hex code e.g., 803687a2415404) to search for the guest on the POS so that do not have to ask for the guests room number and can use the same method to pay and justify a room posting.

    Given I greet a guest at the Hotel Restaurant when tap the guest room key on my POS mobile device (NFC reader) then the Interface response with customers details base on the guest room key UID.

    Given close a…

    1 vote

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  6. We are currently using a 1 property set-up to manage 2 different properties in mews as reservations are sometimes moved between both properties and the multi property set-up doesn't allow to just switch bookings. Because of this 1 property set-up, we can only link 1 of our properties to the Google Hotel Search integration. Therefore it would be usefull for us to link our separate property (with different address) to google as well.

    In our opinion, the necessary fields for google could be filled-in in the integration itself, and not taken from the property settings in mews.

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team. 


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  7. automatically logout after 10 or 15 min if no activity deteced on the account on.
    will be more secure for everyone to know you can leave for an important meeting and not bother about who will use your account during this time by mistake

    8 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. The new messages functionality is a huge improvement for guest communication. It would be very useful to have additional options like archive/delete, mark as unread and star messages from customers (or internally).

    3 votes

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  9. TCA Integration for Tourist data in Lech, Austria

    2 votes

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  10. It would be great if we could get the Confirmed Date from a Reservation out of the API. Mews shows this in their own report(s), but it's not available in the Connector API.

    9 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  11. It would be beneficial to have customer classification as a filter for customer connector API.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. 1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  13. the {DetailsHtml} placeholder returns a very basic however css coded part, showing as a different font style (and with different colors etc) from our confirmation letter. Ideally we could alter or influence this part directly.

    2 votes

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  14. automated Guest Satisfaction data uploading to qualtrics for The Leading Hotels of the World (LHW).

    Daily automatically upload data of guests that have checked out on that specific date to qualtrics SFTP server.

    9 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  15. When will the (previously envisaged) Expedia direct integration be made with Mews?

    2 votes

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  16. When a refund is done via a group bill and the refunds are added to the individual reservations (so that the refund accounting items are added to these reservations), the reservations themselves are not marked as being updated (UpdatedUTC). Therefore, if you perform a query to check for updated reservations, these reservations are not sent and thus we miss getting the updates for these reservations.

    So our request: update the UpdatedUTC for reservations when a refund is done via a group bill, since accounting items were added to these reservations.

    2 votes

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    Hello from the Mews Product team! 


    Accounting items are a separate entity from reservations in Mews, and as such don't affect the reservation's UpdatedUTC. 


    On the other hand, webhook messages will allow us to notify you of any changes done to an accounting item. Please consider upvoting for accounting item-related webhooks in this feature request: 

    https://feedback.mews.com/forums/932131-mews-open-api/suggestions/41062993-expand-webhook-functionality-to-match-current-webs

  17. partnership between MEWS and a cash drawer company so that the cash drawer open automatically when payment by cash is selected.

    3 votes

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  18. It would be great to the ability to add employees via the Connector API. This would allow for client to push their employee list from their own internal systems into Mews.

    1 vote

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  19. LG Nexera provides a guest reporting portal in Austria and an interface to this portal will ensure that all local guest are reported to the local authorities automatically.

    1 vote

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  20. Biggest Voucher And Ticketing System on the Swiss Market.

    An Integration with MEWS would be great and widely apprciated.

    It would be great to be able to add the voucher code in online booking, so the credit card does not get charged. Same thing with direct bookings (phone / email)

    1 vote

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

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