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  1. If the GuestID can be written on the RFID in Sector2 of the Onity KeyCard System, Guests can authenticate at the POS for placing F&B orders on the room bill.

    In this case there's no more need to write down the guest's name, only the key card is needed. The key card is read by an RFID reader coupled to the POS. The guestID is used to authenticate the guest and post the bill to Mews calling the API's. Supplementary the guest's last name can be checked to engage two-factor-authentication.

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  2. 6 votes

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  3. Within Mews, there is a messaging hub where users can have two way conversations with guests.

    By adding messaging to the Connector API, integrators would be able to push in messages and receive messages. For example, a chatbot.

    56 votes

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  4. We now have the ability to connect task to reservations in Mews and this functionality has been added to the Mews API. However it would be really useful to have this added to the Zapier functionality as we have a number of zaps that create tasks in Mews, currently just putting the reservation number into the description field.

    3 votes

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    1 comment  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  5. Pull the guests "check in and check out time" data from the channels and update directly to the reservations "arrival" section.
    At the moment this information goes to "notes" but it would be great to have it automated.

    10 votes

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    1 comment  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kind regards,
    Mews

  6. Create a booking widget with minimal info to take you already to step two in booking process

    The widget would look like this and should be possible to place anywhere on a website:

    https://snipboard.io/pj2xsN.jpg

    This widget should be minimal but somewhat customisable initially, later developed further.

    The date picker would take the user the second step in the booking process, having already completed the first.

    Coupon should also be there.

    Please reply to me via email if there already is this kind of solution or the means and tools to do it ourselves.

    Kind regards,

    Marcus
    [email protected]

    5 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


  7. Integration with PriceLabs

    7 votes

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    released  ·  0 comments  ·  Marketplace  ·  Admin →
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  8. You have an API endpoint https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-accounting-items

    Returned Accounting Item data has OrderId field:

    Unique identifier of the order (or Reservation which is a special type of order) the item belongs to.

    Can you add ReservationId field into Accounting Item?

    The problem is that we can't know if an accounting item belongs to any specific reservation or not.

    I tried to collect unique OrderId values from the list of accounting items and next fetch reservations with ReservationIds filter (to see if we have a reservation with Id same as OrderId), but if I pass non-reservation ID - I see the error…

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  9. Integration with Geios, German bureau for statistics

    2 votes

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  10. When updating a reservation in Mews, such as the interval, there should be an option included to resend the confirmation email to the guest with the changes.

    6 votes

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  11. Add webhook event to notify partners when an accounting category has been deleted by a property.

    2 votes

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    unlikely  ·  0 comments  ·  Connector API  ·  Admin →
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  12. It would be good to have a complete listing of Standard and Premium Integrations. It could be interesting when it comes to upselling the Enterpise Package.

    2 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  13. Wij hebben in het verleden met een systeem gewerkt waarbij de mogelijkheid was om gebruik te maken van een telefoonboek waar alle gegevens van het personeel in stond. Wij vonden het zeer prettig om hier mee te werken. Wellicht is het een idee om een soort rapport te maken waarin je de naam, adresgegevens en telefoonnummer in **** noteren. Dit zou je bijvoorbeeld kunnen plaatsen bij het kopje 'profielen'.

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  14. For the packages that include breakfast or other meals, the integration with the POS should post into the POS the meals that have been sold in the PMS. That way people at the restaurant have to know ahead and keep their inventory system.

    3 votes

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    unlikely  ·  0 comments  ·  Marketplace  ·  Admin →
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  15. Our integration both can add and delete restrictions via the Connector API, however there is not the ability to modify or update the restriction. This can currently only be done inside Mews Commander.

    6 votes

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    unlikely  ·  0 comments  ·  Connector API  ·  Admin →
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  16. It should be possible to map products to the channel, which are charged once per person and once per stay. Otherwise we are not able to sell our packages online, which include like one massage per guest during the stay.

    12 votes

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    3 comments  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered due to technical complications. However, we do agree that this is important to package once products, so we will continue to think about the best solution. 


    This article (https://help.mews.com/s/article/products-and-channel-manager?language=en_US)  explains why it's not possible to map products once or per stay. As a workaround, we can sugges to map such products directly in the channel manager extranet, so they can be booked as an add-on by guest, while making a reservation.


    Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team


  17. Distribution via facebook messenger (which will be merged into instagram messenger soon). Give guests the option to check availability and book a room via Facebook messenger.

    https://www.facebook.com/business/news/f8-2019-making-it-easier-for-businesses-to-connect-with-customers-on-messenger

    25 votes

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  18. 3 votes

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  19. Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.

    Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.

    Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.

    Creating additional codes for an already created voucher…

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  20. Currently accounting items can only be queried by date closed or date consumed. As revenue management systems want to be able to see charges before they are closed, and as consumption dates can essentially be set any time in the past or future, this makes regular scraping of this API call impractical. The call should also allow for setting the time filter as the date the item was created or updated, like with the reservations, so that regular frequent scraping can be performed properly.

    5 votes

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    Accounting items can also be pulled via Get all reservations with the extent Items set to true or via Get all reservation items in which if the State (open or closed) is not specified, both will be returned.

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