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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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488 results found

  1. Hi,

    in our property you can enter the Park before you checkin in you room, you get allredy your electronic roomkeys but your room is not ready in the morning. For this case we need a additional state for the Reservation like "Pre-Checkin" wich we can set before every thing is ready, to see that you entered the park but you are not in your room yet.

    4 votes

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  2. Fixsus is a Facility Management System based in Belgium, automating heating and airco.

    2 votes

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  3. Would it be possible to retrieve the guest nationality through the expedia connection...

    1 vote

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  4. In order to optimise data processing when we make calls to the /getall of reservationGroups, resourceCategories and taxaxions with the updateUTC, we should also have it in the responsee

    1 vote

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    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
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  5. It would be great to be able to query a reservation (including guests) by room number (and also by reservation status at the same time.

    1 vote

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    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
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  6. Within Mews mails sent out to guests, there is a “Chat with us” button that allows guests to initiate conversations with the hotel. These messages can currently only be viewed inside of MEWS itself and not within third-party integrations/services.

    By allowing other services or integrators to access these messages, integrators would be able to enhance their service offerings by providing a unified communication platform, improve operational efficiency by centralizing guest interactions.

    7 votes

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  7. Request to include the name value for OTA/Booking source, this'll help make it easier to identify across the board, since TravelAgencyId currently can vary for each customer.

    2 votes

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  8. In order to display Mealplan informations directly on metasearch, we would like to catch this information as a standard mealplan code (RO, BB, HB, FB, AI) directly from the Connector API.

    Clients will be invited to set a mealplan code next to their Rateplans or products if they want to disply this information on metasearch dynamically.

    3 votes

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  9. Right now, Mews decides what integrates as "general notes" or "channel manager notes" depending on the keywords from the logs. Clients would like us to consider expanding the keywords for channel manager notes so the comments can be integrated as channel manager notes all the time in the reservations.

    1 vote

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  10. The GetAllReservations (ver 2023-06) Request does not support the ChannelNumber anymore (like it did in the deprecated version). For our Kiosk solution this is an essential, as guests from OTA's usually only know their Channel Confirmation Number.
    Could you please extend the GetAllReservations Request with ChannelNumber befor discontinuing the deprecated version?

    Thanks

    1 vote

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    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
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  11. The hotel receive from Synxis reservations and are able to receive in guest profile information relate to the loyalty program. The hotel received this information in the guest profile:
    -The loyalty program
    -Membership Number
    -Membership level

    The request was for:
    -Marriott Bonvoy
    -Preferred hotels and resorts

    7 votes

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  12. It is very difficult to read through all the ideas in this Forum or to search for one. So my idea is to send all Mews users an email if someone publishes an idea on here. Maybe you can turn this on or off in your preferences?

    1 vote

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  13. If an object (for our case, it is Customers object) is global across all the properties then there should be an option to enable or disable for selected properties to receive those webhook events. Currently there is no option for it to enable/disable from user settings.

    Integrators do not need to receive same data event(s) across all the properties if single property data event is enough for their business cases.

    Also it will be good for less cpu cycles or usage of the server resources. Although it doesn't matter sometimes, depending on the context.

    Thanks.

    4 votes

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  14. It would be very usefull if the digital key function would also become available for the Hotek Keys.

    1 vote

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    idea to upvote  ·  0 comments  ·  Integrations  ·  Admin →
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  15. 3 votes

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  16. Given that I'm a hotel group, as the person responsible for application security, I'd like to be able to export the list of my users for each property with their associated roles and permissions via the API and a report,
    so that I can check that the right people have access to the right establishments with the right permissions and automate the process.

    1 vote

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    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
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  17. Resdiary table reservations are created and managed in the guest profile via a separate tab. This really works great!
    But it would be very helpful if you could also see the reservation in the room reservation, or at least a symbol that there is a table reservation.

    6 votes

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    1 comment  ·  Integrations  ·  Admin →
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  18. We propose enhancing the /api/connector/v1/reservations/add endpoint to allow reservations for multiple properties to be processed in a single request. This functionality would enable guests to seamlessly make reservations across multiple properties, enhancing user experience and operational efficiency.

    Currently, this is not possible because the endpoint requires ClientToken, AccessToken, and ServiceId at the root level, which ties the request to a single property. A possible solution could involve modifying the request body structure to include ClientToken, AccessToken, and ServiceId within each reservation. This would allow multiple property reservations to be handled in a single API call.

    An alternative could be adding…

    1 vote

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  19. Datisa is a ERP. Whit good penetration in Spanish Market

    2 votes

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  20. Innovahotel for Kiosk solution. Current situation of this integration "Negotiating".

    2 votes

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