201 results found
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Origin Connector
We need a more detailed descriptions in action log and in origin for those integrations that use the connector API.
We currently have multiple integrations (room checking, IReckoU, Omniboost, Zapier, Pxier, etc.), it's is impossible to understand in our analytics (POWER BI) through which channel a booking came if it just says connector for all.
Same applies for action log. If something went wrong. How do we know which integration made the change if all indicated system?
28 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released.
Remember, keep up to date with our releases by checking out our release notes – https://www.mews.li/app/release-notes and come and visit our monthly webinars!
The next webinar is on April 1 – https://www.mews.com/en/resources/webinars/product-webinar-april-2021
Thank you again for sharing your idea!
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product create endpoint
Add endpoint to create products
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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accounting items have no date created/modified/cancelled
You can not gather some historic information about accounting items:
- When was it created?
- When was it last modified?
- When was it cancelled (/closed)?20 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow updating of resource blocks
At the moment we have support for:
- getting resource blocks
- adding resource blocks
- deleting resource blocks
But we're unable to update resource blocks though it is possible within the Mews application.
1 vote -
Return Employee GUID in response
For actions taken in Mews that appear on the Action Log, allow the employee GUID of who made the change (such as rates) to be shown in the response.
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Include Cancellation Reason in Reservations/getall
In the call reservations/getall, 'Cancellation Reason' is not included in the response. This would provide integration partners with more granular data of why a reservation was cancelled and improve 3rd party reporting and revenue management. Available information for cancellation reasons from the system would include:
- COVID-19
- Other
- Confirmation missed
- Booked elsewhere
- Force majeure
- Guest complaint
- No show
- Price is too high
- Service not available
- Input error
- Invalid payment
- Travel agency
- Requested by guest21 votes -
Connector API : send rates policy
We are working with Wihp to display our rates on Google. Actually Mews is not able to provide the cancellation deadline for each rates, other OTAs are able to provide rates per room category and with cancelation deadline. We need to be able as well to show to our customers our cancelation policy per rate category.
17 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Websocket message to include Enterprise Id
Currently when you receive a websocket message to say, for example, there's a new reservation, the message doesn't say which Enterprise it is from. If you try and create websocket connections to multiple Enterprises, you can end up with them all coming in on the same channel and there's no way to know which one is which. Without this, it is not possible to query the API with the correct access token to get further information about the reservation.
10 votesThanks for your submission. Our current focus is on extending our webhooks, which already provide what you are asking for. We recommend you implement our reserveration-webhook and use that to immediately receive all required information.
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Hold Blocked Space Categories
External systems that have group room blocks typically allow groups to go through a series of statuses that determine whether the blocked rooms should be taken from inventory. This is important as once a hotel promises a number of rooms to a group, it has to make good on that promise.
With the way availability is updated in Mews currently, space categories can be overblocked and cause our users to fail to have all promised rooms available for their guests.
Example:
Hotel has space category "King Villa" with 10 rooms available for every day in July
External system creates an…
2 votesThe ability to overbook is intended, so we are unlikely to fully block that. We offer endpoints to pull total remaining availability. Which would allow you to fetch remaining availability before pushing in a new availability block.
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Add an endpoint for updating availability blocks
Connector API does not have an endpoint for updating an availability block. There are only endpoints for creating (availabilityBlocks/add), deleting (availabilityBlocks/delete) and updating its service availability (services/updateAvailability).
Some reasonable use cases for updating an availability block would be:
1) Block created for 5 days. After some time the sales person needs to extend the block with, let's say, one day pre and two days post, so the block becomes 8 days long.
2) Update the release date of the block.
3) Update the booking notes with some special instructions which has been assigned later.
4) Update the block's name (in…
2 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our documentation – https://mews-systems.gitbook.io/connector-api/operations/services#update-availability-blocks Thank you again for sharing your idea!
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Mews Connector for MAC
Having the Mews Connector working even with Apple devices. To have the fiscal printer connected to Mews, we had to install windows for Mac, and it really slows down the system. I guess many other hoteliers use Apple devices.
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
We are looking into ways where the Mews Connector could be served in a different approach (cross-platform, server vs user based), but we're unlikley to deliver on that in the short term.
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accountingItems/getAll
Extend the timefilter to have a UPDATED timefilter, so that you can retrieve all accounting items that have been created/modified within a certain timeframe.
This way you can easily fetch for example "give me all items that were changed since yesterday".
Advantage: If you would like to know if there were new accounting items modified/created since the last time you checked, you do not need to get all items for the entire future. That would save a lot of bandwidth and processing (on both server/client side)9 votes -
reservations/getAll Resources extent should also return inactive resources
When retrieving reservations with the 'Resources' extent the inactive spaces are not included in the response. This means an additional call to resources/getAll to retrieve also the inactive resources.
Adding the inactive resources to reservations/getAll would circumvent this.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add pagination to responses
There are some endpoints (for example: the /reservations/search endpoint) that allow us to query certain objects like reservations that were created or modified in a certain time interval. If the time interval causes Mews to fetch too many objects, it will return a 408. This can be less straightforward for the caller as the caller does not know in which time interval most creations/modifications happened and the caller will thus keep calling the endpoint until the time interval is finally small enough for the request to succeed. As you can see, this can/will result in several consecutive failing calls which…
2 votesReview of Mews Search starting and in exploration phase
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Expand Webhook functionality to match current Websocket options
Currently, an integration partner can listen to Websocket notifications to receive real time updates on reservations, command, and space events.
reference: https://mews-systems.gitbook.io/connector-api/websockets
It would be nice to match this in the Webhook options
20 votes -
Status adjustment from Inquiry to optional
Currently we are unable to adjust the Inquired status to Optional status via the Connector API. So the connection with Thynk is not working, Optional groups in Thynk are not pushed through to Mews under Inquired status.....this causes imbalance between the systems
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Connector API: Add get auto-login link for reservation online check-in
API POST parameters:
- Reservation ID
- Client Token
- Access token
Returns link to auto-login for reservation online check-in
Use Cases:
Send scheduled transactional emails for costumers to fill the check-in online.
Ops team doesn't have to trigger the email manually via Commander.
Push more relevant information inside the email.
Don't get emails from a different domain for the online Check-in.
Get ownership of the tone in the communications with our clients.
62 votesWe reopened this request for further upvotes. It is fairly clear what is being requested and it will need more investigation from Mews. In the mean time we would ask you to continue to up vote if this is still a required connectivity feature request.
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Payment Requests on the API
The new Payment Requests feature is great, would be useful to have the functionality added to the API so you can generate payment requests from integrations.
30 votesHello,
We would like to hear if you’d have an interest in this idea, if yes, please upvote!
Thanks,
Jovana -
Add new property ExternalCode to Outlets
Hi,
currently outlets have only 3 properties - Id, IsActive and Name. We would utilize one more property named 'ExternalCode' that would make mapping of POS system revenue centers to Mews outlets easier. Currently we need to rely on using the same name of both sides, which is prone to typo error. It could be more reliable if there can be some configurable external numeric code available on Mews side for mapping.1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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POS Posting with Uncategorized Product
When a POS is sending a product to post in Mews, the product must have an accounting category in the POS and Mews. If there is no accounting category set in POS, then the item as well as any other items in the Cart are not posted in Mews.
In other POS systems, if an accounting category is accidentally not created in the POS, the PMS will accept the product as well as the full cart of items but place the item in a "None" category or "Uncategorized", allowing the charge. Similar to what Channel Managers do with Mews. If…
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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