114 results found

1. Close to departure with an exception of a minimum stay

   We need to regulate our departures on Sundays. Instead of having no departures on Sundays we prefer to offer for long stay clients (7days +) a departure on Sundays, but not for example for a stay Friday to Sunday.
   Right now it is not possible to send this type of restriction to the channelmanger by mews.
   It would be great to have the settled restrictions channelled in the right way.

   1 vote

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   idea to upvote  ·  AdminKsenia Galtsova (Admin, Mews Systems) responded

   Hello from the Mews product team,

   
   

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

   
   

   Kind regards,

   The Mews Team

2. Late Check Out Key Cutter Integration

   As it stands, the key cutter automatically defaults to whatever check-out time in that property is.

   When a guest adds a late check-out to their reservation, or when we enter it as a product, Mews should change the time to whatever the late check-out in that property is. Then we can still use key cutter without having to manually change the check-out time. This will significantly decrease human error in the case that reception doesn't notice that late check-out was added.

   7 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

3. add a "MEWS integrations" section to Marketplace

   Integrations made by MEWS are bound to work well, so it would be nice to quickly be able to find these, divided by category (like having a "MEWS integrations" vs. "3PTY integrations" divide in marketplace.

   1 vote

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

4. Tiller systems

   Tiller is a cloud POS. This integration could allow customers and the hotelier to facilitate payments, by combining bar consumption with the price of their hotel room.

   1 vote

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

5. Connector on Server

   Yep, the issues we have that is looks like this mews connector is something you install on a desktop and then manually start it or something.

   We need to have this running on a server as a service/deamon, so it autostarts when we the server is started and not for a user to login and autostart.

   We have it autostarting, and autouserlogin, with locks the screen after a few moniutes, but that is not how it should be running, should be a bit more robust.

   Preferably also with something to monitor (logs, proceses, http requests) so our monitoring can see the health of the connector.

   Can this be added (with some priority) on your roadmap?

   Yep, the issues we have that is looks like this mews connector is something you install on a desktop and then manually start it or something.

   We need to have this running on a server as a service/deamon, so it autostarts when we the server is started and not for a user to login and autostart.

   We have it autostarting, and autouserlogin, with locks the screen after a few moniutes, but that is not how it should be running, should be a bit more robust.

   Preferably also with something to monitor (logs, proceses, http requests) so our monitoring can see… more

   21 votes

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   idea to upvote  ·  Adminjord.sips (Product Manager, Mews Systems) responded

   A short update: we are currently investigating with our team to determine the feasibility of making a cross-platform, Windows-service ready, version of Mews Connector. More news on this investigation in the coming weeks. 

6. 2-way integration for Mews' key cutters

   Use case: allow guests to eventually check out on Operator tablet by using their key card as an identifier of the reservation/guest that is checking-out.

   Other use cases can include making use of "check-out" features available in key cutter programs such as Salto for increased security

   6 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

7. Create Bill online check-out

   use case for this is:

   When a reservation is checked out from another app, it creates a bill in Mews through zapier

   2 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

8. Salto - encode second room to be opened by the card in field 4 of key creation command

   In the current Salto integration with Mews, Mews only sends one room number/lock id to be encoded in Salto. This presents an operational challenge for properties that have the following room structure:

   6228 - main suite (parent space)
   230 - private room for 2 persons (child space)
   228 - dorm room with 4 beds (child space with 4 additional child spaces nested)
   228-1,2,3,4 - four separate dorm beds

   230 and 228 can be sold separately, as is any of the four beds. A party of 6 can also book the entire suite 6228.

   In the latter case, a key card encoded for all 6 guests with a reservation occupying 6228 should include access to both 230 and 228.

   In Salto, it is currently not possible to manage mapping 6228 with clients 228 and 230 (i.e. key card encoded for 6228 automatically comes with access to the two child spaces).

   It is recommended that Mews extends key creation message to include "Second room to be opened by the card." in Field 4 described in the table under the section "Command ‘CN’: encode a new guest card." as found in the SALTO Industry Standad PMS Protocol documentation

   In the current Salto integration with Mews, Mews only sends one room number/lock id to be encoded in Salto. This presents an operational challenge for properties that have the following room structure:

   6228 - main suite (parent space)
   230 - private room for 2 persons (child space)
   228 - dorm room with 4 beds (child space with 4 additional child spaces nested)
   228-1,2,3,4 - four separate dorm beds

   230 and 228 can be sold separately, as is any of the four beds. A party of 6 can also book the entire suite 6228.

   In the latter case, a key card… more

   5 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

9. Different attribution channels for revenue in Google Analytics

   All the traffic in Google Analytics gets attributed to "Direct".
   Develop the possibility to attribute revenue to different channels such as "Paid" and "Organic" or others.

   3 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

10. Kaba Ilco

    A connection so that we can cut keys with Kaba Ilco via Mews.

    1 vote

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

11. Add more actions possible into Mews through Zapier

    By doing more actions Mews to Mews on Zapier we would be able to have an infinite possibility of automations in various fields such as :
    - payments : charge 50% remaining of a flexible rate, 30 days before arrival
    -preauthorisations : on day of arrival, charge automatically the preauthorisations. If failed send email to team and guest...
    - out of order : if maintenance issue task, turn property to OOO
    -...
    If doable the possibilities would be endless and allow advance users through automation to personalize/automate their PMS

    3 votes

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    idea to upvote  ·  AdminJosef Lapka (Admin, Mews Systems) responded

    Thank you for sharing your idea. We opened this up for voting by our community to see how many more properties would love this idea.

12. MEWS X Key Cutter integration - send command for check out

    Salto can receive a check out command from PMS. Currently, MEWS does not send these commands via the key cutter integration to Salto (early check out fe.).

    Would be a great benefit (and improvement in terms of security) since currently we cannot create a new key via our integrating party for Kiosk.

    9 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

13. Increase & Automate Ancillary Revenue | In-Room Wine

    Increase ancillary revenue with automated in-room wine service.

    More: https://hotels.plum.wine/

    1 vote

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

14. Map & send inventory for 2 codes mapped to the same room

    This would allow to connect the same space category in Mews to several space categories in a channel manager extranet.

    3 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

15. import also company (name and details) from channel
    2 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

16. Zapier: "Add action to close same-day bookings"

    Hi there, Mews Team!

    Laurie here, reaching out from Zapier Support. One or more of our mutual customers has requested a new feature in your app.

    Specifically, they'd like to see an action that would let them close bookings at a specified time every day.

    An example use case for this would be to ensure same-day bookings aren't made after a certain time of day.

    I don't see this available in the API at this time:
    https://mews-systems.gitbook.io/connector-api/operations

    But if this is, or would be, possible, we'd love to hear it!

    11 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

17. Roomcheking - Assaabloy do not disturb and make my room status

    Assaabloy provides now door locks solution with possibility to the guest to press a button to set status do not disturb or make my room.

    Does the DND/make my room status communication between Commander and Assa Abloy could be developped ?

    Then communication between commander and roomchecking ?

    9 votes

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    idea to upvote  ·  AdminMews Admin (Product Manager, Mews Systems) responded

    This idea requires additional development in Commander before it would be supported by and made available through the Connector API.

18. Key cutter mapping - current way is time consuming

    Currently, a user who is setting up the key cutter will need to manually map individual spaces if their space numbering format is different from that in their key cutter software.

    This can be very manual and error prone as it involves several clicks and manual typing in of door lock numbers in the key cutter software into Mews. This cannot be done in batch currently.

    One suggestion would be to have a downloadable excel file with all space numbers in Mews, the user then downloads the file adds the corresponding door lock ids from their key cutter system. Then they would upload it back into Mews.

    Often times, a user can already generate an excel list of door lock ids from their key cutter system, so this would cut down on a lot of manual work and prevent errors.

    This would especially save time for larger properties with many spaces.

    Currently, a user who is setting up the key cutter will need to manually map individual spaces if their space numbering format is different from that in their key cutter software.

    This can be very manual and error prone as it involves several clicks and manual typing in of door lock numbers in the key cutter software into Mews. This cannot be done in batch currently.

    One suggestion would be to have a downloadable excel file with all space numbers in Mews, the user then downloads the file adds the corresponding door lock ids from their key cutter system. Then… more

    2 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

19. Increase & Automate Ancillary Revenue | Mini Bar

    Automate Mini Bar systems and increase ancillary revenue.

    More: https://bartech.com/

    1 vote

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

20. Control Return of KeyCards / Kartenrückgabe kontrollieren

    (EN) When the customer returns their card, I place the card on the SSalto Reader. Click the card to check-out button. The card is read and the corresponding room is displayed at check-out.

    (DE) Wenn der Kunde seine karte zurückgibt, lege ich die Karte auf den SSalto Reder. Klicke den Button Karte zum Check-Out.
    Die Karte wird gelesen und das entsprechende Zimmer wird zu Check-Out angezeigt.

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.