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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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178 results found

  1. Currently most accounting items (aside from those created as part of the initial reservation order) are attached only to the customer, not the reservation. A common part of many revenue management system designs is attaching all charges to the reservations they are associated with, to allow for showing breakdowns of all revenue by things like room types, rate plans, and origin. The Mews dashboard should allow users to associate a charge with a reservation when they create it, so that when all accounting items are queried from the Connector API they can all be easily connected to their corresponding reservation.

    4 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  2. In the Payments API, not all Payments are linked to a reservation number.
    This makes it impossible to match off payments against invoices in an external accounting system. This is despite in some cases when looking at a payment in Mews it can be seen to be related to a reservation although sometimes the Reservation field is blank.
    In some cases this is explained by someone paying for two or more rooms at the same time. But, this also needs a solution, as it would make sense for the single payment to be matched off against the multiple reservations.
    Is…

    3 votes

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  3. Issue: MEWS supports up to 5 age categories, but only 2 can sync with Siteminder. When using 3+ categories, reservations with children/teens require manual review in MEWS, as it only processes 2 categories correctly. Siteminder sends the data correctly, but MEWS does not fully support it.

    Request: Enable MEWS to support more than 2 age categories when integrating with Channel Managers.

    3 votes

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  4. With this endpoint, an integrator (i.e. Zapier) would be able to remove a scheduled payment for certain reservations.

    3 votes

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  5. It would be great to be able to query a reservation (including guests) by room number (and also by reservation status at the same time.

    3 votes

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  6. The GetAllReservations (ver 2023-06) Request does not support the ChannelNumber anymore (like it did in the deprecated version). For our Kiosk solution this is an essential, as guests from OTA's usually only know their Channel Confirmation Number.
    Could you please extend the GetAllReservations Request with ChannelNumber befor discontinuing the deprecated version?

    Thanks

    3 votes

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  7. Given that I'm a hotel group, as the person responsible for application security, I'd like to be able to export the list of my users for each property with their associated roles and permissions via the API and a report,
    so that I can check that the right people have access to the right establishments with the right permissions and automate the process.

    3 votes

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  8. Request to include the name value for OTA/Booking source, this'll help make it easier to identify across the board, since TravelAgencyId currently can vary for each customer.

    3 votes

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  9. Today,

    Any client can have taxes in Mews.
    - Some have taxes under the taxe section / (difference between net and gross value)
    - Some set taxes under packages (like City Tax)
    - Some set fees under packages (like Breakfast)

    The Connector API can provide a list a tax name and tax code. but these 2 parameters are manual, there is no way to dynamically know that a tax is a City Tax, a VAT, a service charge or something else. (Except by having a regular contact with the client to be notified about the category of each new tax,…

    3 votes

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  10. In order to display Mealplan informations directly on metasearch, we would like to catch this information as a standard mealplan code (RO, BB, HB, FB, AI) directly from the Connector API.

    Clients will be invited to set a mealplan code next to their Rateplans or products if they want to disply this information on metasearch dynamically.

    3 votes

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  11. 3 votes

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  12. There is currently no way to know when two accounts have been merged which leads to deprecated data in the partner system

    3 votes

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  13. We need to get notification via Websocket or Webhook about Accounting Item updates, especially about payments.

    3 votes

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  14. If you receive accounting items via reservations/getall with extent of items, you will receive a "name" field. This "name" field is what the customer sees:
    Things like: Tourism Fee (Adults), Night 22-12-2022.
    But if you query accountingitems/getAll for a specific reservation, you do not get this "name" field. You only receive a revenue type with a possible discriminator.

    Please add the "name" field too...

    3 votes

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  15. A customer currently has the parameter which is not editable via api request, since it's supposed to be the website language of the guest within the Mews UI.
    We would need an additional, editable parameter for language.

    3 votes

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  16. The Classification "Adult"/"Child" is not available in the API when requesting all age categories.

    3 votes

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  17. When adding and fetching availability blocks data from Mews via the Connector API, it seems that the CompanyId parameter is missing from the Availability Blocks object, which can be a problem when trying to sync all data and/or when trying to filter or sort availability blocks by Company. Often times, the availability blocks are related to corporate contracts and therefore it is important that a third party system is able to link availability blocks in Mews to a company. Having this possibility also allows the property to fully utilise Mews as the centre of truth when it comes to customer/company…

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. This task would be to expose a new flag in the

    https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-bills

    API Endpoint that would determine whether a particular bill item originated from POS.

    You may need to have this flag set to true when items are pushed into Mews.

    What's our Use Case?

    We want to be able to retrieve bill items that have originated in POS to Mews and we'll use Mews' interface to receive this information.

    However, we only want POS specific items, other items not originating from POS we don't want.

    Alternatively, there may be an option to get a list of interfaces that the…

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. There is a possibility to click "Create keys" in the Mews Admin to create keys by the Salto key cutter system. However we want to automize this through the API, so that keys can be automatically generated for guests, e.g. an hour before check-in.

    3 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  20. In Belgium we have OGM numbering, partners could handle this via the api if there would be an UpdateBill request available in which only the notes can be updated of an open bill.

    (see also https://mews.myjetbrains.com/youtrack/issue/RND-33807?p=COM-225)

    3 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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