194 results found
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WebSockets: Add PreviousState to reservation events
The reservation event messages in the websocket channel are actually not representing events, but state changes. To be able to separate a checkin (state change from Confirmed to Started) from undoing a checkout (state change Processed to Started) I would like to have included the previous state in the event messages, since both of the examples will send only an event with status Started.
4 votes -
Specify CancellationReason in reservations/cancel
Users in Mews can choose from a pre-defined list of reasons when manually cancelling reservations in the reservations module in Mews PMS.
However, when a reservation is cancelled via API, the cancellation reason defaults to "Other".
It would be great to be able to also specify cancellation reason via the API (drawing from the pre-defined list available in Mews) so that integration partners can help keep the reservations reporting as accurate as possible.
4 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
Mews Team -
Export Customer profiles by company
It would be very useful if we were able to export to Excel the customer profiles (filtered by company name). The goal is to have a clean data base for emailing segmentation.
We can add the company in the profile but there is no use behind this.
4 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Connector API: Offer to customer
[PlatformAddress]/api/connector/v1/products/getAll to contain a filter for "Offer to customer" products or to contain the flag in the response so that an integrator can understand which products are destined for customer sale and which are internal use only
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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lookup/fetch reservation by customer name, email or 3rd party/external booking number
To retrieve a guest reservation during a remote check-in, the customer often use his name and/or email, and/or its 3rd party booking number (e.g. booking.com or other booker external number).
Currently reservation lookup by customer name or email can be accomplished with:
1. A first http call to lookup for the customer ID using his name or email
2. A second one to get the reservation using this customer ID.And reservation lookup by name, email and/or 3rd party booking number can also be achieved by:
1. An http call to retrieve all the reservations within a date range (and…4 votesYou can fix this by calling GetAllCustomers (where you can filter by email, first name, last name) and then fetch all companionships by Customer Id. Lastly you can load Reservations that already contain 3rd party booking number
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unit counts and amounts for accounting items
I'd like to have access to the accounting items unit counts and amounts.
My use case is providing statistics on the number of breakfasts for a day. I can filter the accounting items that are 'breakfasts' but some line items are grouped. e.g. 3 x €15 is one total line of €45. But I need to provide the statistic that 3 breakfasts are served. Not just one.
4 votesWe’ve started enrolling the fix of the breakfast issue and it will be enabled to all properties soon.
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Connector API: Allow for connecting all accounting items to reservations.
Currently most accounting items (aside from those created as part of the initial reservation order) are attached only to the customer, not the reservation. A common part of many revenue management system designs is attaching all charges to the reservations they are associated with, to allow for showing breakdowns of all revenue by things like room types, rate plans, and origin. The Mews dashboard should allow users to associate a charge with a reservation when they create it, so that when all accounting items are queried from the Connector API they can all be easily connected to their corresponding reservation.
4 votesMEWS provides a different approach to billing. Customer owns everything, not the reservation.
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Connector API: Add cancelled reservation items to reservations/getall response
With the reservation response from the Connector API, the total price of a cancelled reservation is not returned. With this extension, it would be possible.
4 votesYou can filter it by States and get all accounting items.
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Connector API: Extend company API with timefilter and EmployeeCreatorId
Adding these extensions would allow for retrieval of data on which employee from which property added the company profile and when it was last added or updated via the API.
4 votesTime-filters are already available. Creator ID will be added probably later this year
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3 votes
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API call to close tasks
It would be great to have a API call that allows, changing of status of a tasks or at least to close a task.
when using tasks for automations having a status that could be change in the API would make the process much more reliable.3 votes -
Websocket or Webhook notification about Accounting Items updates
We need to get notification via Websocket or Webhook about Accounting Item updates, especially about payments.
3 votes -
Create a webhook event once payment is received from a guest
This negates the need to poll for updates to determine if a guest has paid.
3 votes -
Open API for Starter and Pro Package
Open API for Starter and Pro Package
3 votes -
Changeable language parameter for guests
A customer currently has the parameter which is not editable via api request, since it's supposed to be the website language of the guest within the Mews UI.
We would need an additional, editable parameter for language.3 votes -
Include CompanyId in Availability Blocks API
When adding and fetching availability blocks data from Mews via the Connector API, it seems that the CompanyId parameter is missing from the Availability Blocks object, which can be a problem when trying to sync all data and/or when trying to filter or sort availability blocks by Company. Often times, the availability blocks are related to corporate contracts and therefore it is important that a third party system is able to link availability blocks in Mews to a company. Having this possibility also allows the property to fully utilise Mews as the centre of truth when it comes to customer/company…
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Mother company
When getting data from /api/connector/v1/companies/getAll, we don't get the Mother Company of the companies in the response. Would it be possible to add it in the (near) future?
3 votes -
Availability blocks should have information about the count/picked per roomtype per day
Parallel as to the "old" OTA_HotelInvBlockNotifRQ XML messages an availability/grouo block should have information:
- count: how many rooms are blocked for that group block for each day and each roomtype
- picked: how many rooms are already reserved for that group block for each day and each roomtype
- [and maybe also] daily rate: what is the rate for each roomtype per day (per number of persons)
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Expose Flag In getAllBills to determine if POS item
This task would be to expose a new flag in the
https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-bills
API Endpoint that would determine whether a particular bill item originated from POS.
You may need to have this flag set to true when items are pushed into Mews.
What's our Use Case?
We want to be able to retrieve bill items that have originated in POS to Mews and we'll use Mews' interface to receive this information.
However, we only want POS specific items, other items not originating from POS we don't want.
Alternatively, there may be an option to get a list of interfaces that the…
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Initiate key cutter from API
There is a possibility to click "Create keys" in the Mews Admin to create keys by the Salto key cutter system. However we want to automize this through the API, so that keys can be automatically generated for guests, e.g. an hour before check-in.
3 votes
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