178 results found
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Zapier: New guest kiosk checkin
Nikki here, reaching out from Zapier Support. One or more of our mutual customers has requested a new feature in your app.
Specifically, they'd like to be able to trigger a Zap off when a new guest checks in at a Mews kiosk (in order to send notifications to their team that the guest has arrived).
3 votesPlease upvote this idea if you feel that this will be useful for you.
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Opt-out not captured Mailchimp Direct Integration
Opted-in customers from Mews, if changed to Opted-Out on Mews doesn't get captured correctly and amended across to Mailchimp
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Connector API: Get all rates' pricing for an interval
Currently, RMSs can call 1 rateID for any interval. It would be helpful to call all rateIDs for an interval instead.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Connector API: Extend "Update reservations" state (optional/confirmed)
Currently, the reservation state can be updated from Optional to Confirmed via the API. Extending this would allow for the state of the reservation to be changed from Confirmed to Optional.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Automatically update Accounting Category on existing Service Orders when the Rate’s category is modified
Currently, when the Accounting Category linked to a Rate is changed, this update is not applied retroactively to the existing Service Orders (reservations) created with that rate.
This means that if a rate was initially linked to the wrong Accounting Category, all existing bookings will keep the incorrect category, even after the rate setup is corrected.Example:
If a rate was first linked to Leisure instead of Accommodation, and later the Accounting Category is fixed, the previous reservations still show Leisure and therefore report incorrect revenue data.Request:
Please allow the system to automatically update the Accounting Category for all…2 votes -
Show additional fee charges via the payments API
For financial integration, the Payments API is currently not exposing the additional fee charges that are added days after the original payment. The API currently only contains the charges and fees taken on the day (except fees for payments using Alternative Payment methods, which is a separate issue known by Mews).
The Payout Report in Mews shows that in addition to these original payments and fees, a number of Commission Adjustments, that are recalculated fees from payments, 2 or more days previously, are added to the day's payout total. None of these Commission Adjustments are included in the API.
As…2 votes -
Allow Integrations to update Status to "OCI"
Integrations (like Duve or Ariane), basically all the ones that are capable of handling an online check-in flow should be able to change the reservation status to OCI concretely.
Perhaps they could have their own specific label & color (3rd Party OCI) to differentiate them from the Mews GX native OCI label.
2 votes -
Webhook or websocket notification for customer's address change and customer's identity document change
Currently there is no notification about changes to identity documents or changes to addresses of the customers. If you want to make sure that you have up-to-date information about customer's address and identity documents you have to query all customer's addresses and identity documents periodically.
Please create a webhook (or websocket) notification for these changes. As an alternative solution, you could trigger the 'CustomerUpdated' webhook when the address and/or identity document of the customer is updated.
2 votes -
Connector API: Attach files to identity documents
The Identity Documents APIs would become much more useful to us if we could attach file(s) to them as well. For example, photos/scanned copies of the original document.
Separate permissions for adding vs viewing any attached files would also help safeguard them by restricting who is able to download them after being attached. This is because they wouldn't often need to be viewed again once uploaded, but do need to be available for some period of time (not indefinitely).
Some property or enterprise-wide configuration to automatically archive and remove attachments or entire identity document records after a fixed period of…
2 votes -
Gift voucher Lifepeaks
Lifepeaks has built API forward Mews, but unfortunately, it is not currently possible to set Gift Cards as an external payment method for third-party services, such as Lifepeaks, through their API.
MEWS does not offer this functionality at the moment. Could this be done?Additionaly, If Mews would have integration with Lifepeaks, would gift voucher redeem be possible from booking engine. This would be an ideel world.
2 votes -
Proforma invoice endpoint from the OPEN API
Some properties needs a proforma invoice to share with the customer before the real one after checkin or check out. Mews has this funtionality only via back offie, but not from the API.
We need ta way/method to generate using Api the following documents:- proforma invoice/bill preview
Thank you in advance.
2 votes -
Filter im Marketplace
Es wäre super einen zusätzlichen Filter im Marketplace zu haben, um in den jeweiligen Kategorien noch feiner zu sortieren. Z.b. in 'Gebäudemanagement' nur die Schlüsselsysteme zu finden.
In der Kategorie 'Gebäudemanagement' sind eine Vielzahl mehr Themen und es ist wirklich schwer entsprechende Anwendungen rauszufinden.2 votes -
Delete rates
Our demo environment that we use for testing purposes is full of rates created from availability blocks. We should have the possibility, at least in staging environments, to delete the rates (via the API or a mass delete feature in the UI).
2 votes -
rate adjustments
Explore the possibility to send adjustments to the rate price via the API. For both the extra occupancy and the age categories
2 votes -
Provide full details when reservation price is previewed
When we use the endpoint /api/connector/v1/reservations/price (https://mews-systems.gitbook.io/connector-api/operations/reservations#price-reservations) the output does not contains the full details but only the taxes.
It would be nice to be able to retrieve the details of which rules/products have been applied and the amount associated, directly in the output.
For example, if a hotel apply resort fees using the rule system, retrieving only taxes and total amont is not enough to display the full details of the calculation. Currently to display it we need to fetch all rules and manually check if rule should be applied or not. And do a "revert engineering"…
2 votes -
Websocket customer update notification
I'm missing an web-socket event when a customer is updated.
This is very much needed for updating the corresponding data in our system.2 votes -
bookable period day - room just bookable once - start/endtime based would be needed
A meeting room can only be booked once during a day period. This is a problem since meeting rooms e.g. can be booked from 09:00 till 12:00 and again from 13:00 till 17:00. This basic case is not possible.
Is there any change planned which would allow us to book rooms based on the actual reservation time and not only once per period?
2 votes -
Add field specifying the original rate on which an availability block rate is based
When an availability block is created in Mews, a new rate is created, dedicated to this block. The new rate is based on an original rate, taken from the list of rates already existing in Mews. Let's say a hotel has a company profile "Company X" which books a conference. The user selects rate = "Company X corporate rate" and Mews creates a copy of this rate and attaches it to the block. When fetching the block via the API, the block references this copy as its rate ID.
We want to know what the original/underlying rate is for such…
2 votes -
Multiple phones in each room
When connecting MEWS with a PBX, the phone in the physical room is defined as a Space, or resource, in MEWS.
The name of the Space is the actual phone extension number, often the same as the room number.
As only one resource can be associated with a Reservation, we run into a problem when a room/suite is equipped with more than one phone, not uncommon in "high class" hotels. Each of these phones (=MEWS resources) needs somehow to be associated with the same Reservation.
2 votes -
Add Employee
It would be great to the ability to add employees via the Connector API. This would allow for client to push their employee list from their own internal systems into Mews.
2 votes
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