386 results found
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Show number of past reservations and filter by this field
Customer classifications tell you if someone has stayed before but it would be great to easily how many times customers have stayed.
This could be used to send custom emails, voucher codes and other loyalty rewards. It's also useful to export a specific list for things like birthday and holiday cards.22 votes -
Define customer communication language
In many countries, there are multiple official languages, meaning that nationality cannot reliably be used to determine a guest's preferred language for communication. A field for default communication language could then be added to customer profile to ensure consistency in all correspondence and also to prevent guests from receiving messages that they don't understand.
106 votesHello from the Mews product team. Unfortunately, we are not going to work on this request in short coming. Though we might in a longer term. If it is the case, we would re-open the opportunity.
Thanks
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Possibility to look up the information we put in the Guest profile
in costumer profiles the possibilities to look the information we put in at check in up. like the car number.
2 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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15 votes
Hello Mewsers,
We are currently working on expanding segmentation reporting in Mews.
Soon you will be able to “group by” booking source which will show you the original source a reservation was created in before it is passed to the the channel manager, and finally Mews.
Keep eye on our release notes page for more updates.
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18 votes
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Enterprise/travel agents contacts saved in right place
For B2B sales, save enterprises contact and travel agents contacts in entreprises and travel agents instead of customers
7 votes -
15 votes
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Attach customer profile to company profile
Attaching the profile of the customer to the profile of the company will reduce the amount of manual work and help all future bookings make even more accurate.
83 votes -
12 votes
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12 votes
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16 votes
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10 votes
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9 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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9 votes
Hello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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9 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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8 votes
This idea is on our radar, but have to go back to the backlog as we are prioritising improvement toward the corporate segment (company profile).
We aim to put this back on the drawing board in 2024.
Thanks
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Phone number country code selector
Currently, phone number is entered as part of a guest's personal information in Mews Navigator or as part of their profile in Mews Commander. As guests enter their number, currently there are no formatting requirements, which can make it difficult as many guests travel from other countries and their country codes are often not included as part of that data. An additionally required country code selector could help clarify all entered details and ensure that all contact information is correct and usable.
39 votes -
Notes by department
Notes are often added to reservations and meant for a specific department. To help clarify who each message may be intended for, notes functionality could be expanded to include a field for department. This labeling could help eliminate confusion and notify each team about important information.
40 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released.
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8 votes
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43 votes
Hello from the Mews product team. Unfortunately, we are not going to work on this request in short coming. Though we might in a longer term. If it is the case, we would re-open the opportunity.
Thanks
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