254 results found
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Age-based pricing
For guests that are traveling with children, it is nice to give them a discounted price for some stay products, such as breakfast or excursions. Implementation of pricing for children can help to alleviate some of these costs for your customers and make pricing more attractive for families.
297 votes -
Additional fields in profiles of guests
They suggesting is to be able add additional email address and phone number in the Profile of the guest.
28 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Remove experation ID field in South Africa
"Seems to be happening more often where our guests are asked an expiry for the SA ID. I dont see the point off asking the guest when there ID expires? Whats the point?"
22 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Customizable customer classifications
Many people use customer classifications to keep track of specific types of guests. Although we have a selection available, some of them may not be frequently relevant to some properties' operations. Therefore, the ability to edit or customize these labels may make them more useful for daily tasks and procedures.
221 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap for the next six months and is unlikely to be delivered.
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36 votes
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Mark the necessary customer data before finishing the check in
In case of Spain, we must introduce the data of the customer to send it every day to the police. We have an issue, the check in process is too long and many times hapend that not all customer's data is correctly introduced to the profile... Then the police report is not complete and the report can not be sent.
Would be nice to can not save the data or finish the check in if the data is not completed.
A good option would be to mark in red or with a * the necessary data this way when you…10 votesDue to the lack of information about the idea, moving it as unlikely, if we get more details, the pablic status of the idea might change, thanks!
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automatic saving
If would be very helpful is system warned that items in profile have been added and not saved. Thanks
10 votes -
Show number of past reservations and filter by this field
Customer classifications tell you if someone has stayed before but it would be great to easily how many times customers have stayed.
This could be used to send custom emails, voucher codes and other loyalty rewards. It's also useful to export a specific list for things like birthday and holiday cards.22 votes -
Define customer communication language
In many countries, there are multiple official languages, meaning that nationality cannot reliably be used to determine a guest's preferred language for communication. A field for default communication language could then be added to customer profile to ensure consistency in all correspondence and also to prevent guests from receiving messages that they don't understand.
106 votesHello from the Mews product team. Unfortunately, we are not going to work on this request in short coming. Though we might in a longer term. If it is the case, we would re-open the opportunity.
Thanks
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Possibility to look up the information we put in the Guest profile
in costumer profiles the possibilities to look the information we put in at check in up. like the car number.
2 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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15 votes
Hello Mewsers,
We are currently working on expanding segmentation reporting in Mews.
Soon you will be able to “group by” booking source which will show you the original source a reservation was created in before it is passed to the the channel manager, and finally Mews.
Keep eye on our release notes page for more updates.
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18 votes
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15 votes
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Attach customer profile to company profile
Attaching the profile of the customer to the profile of the company will reduce the amount of manual work and help all future bookings make even more accurate.
83 votes -
12 votes
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12 votes
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10 votes
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9 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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8 votes
This idea is on our radar, but have to go back to the backlog as we are prioritising improvement toward the corporate segment (company profile).
We aim to put this back on the drawing board in 2024.
Thanks
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8 votes
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