245 results found
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More guests on registration forms
Would it be possible to add more guests to each register form so we don't waste so much paper and as well don't have to keep soooo many folders ;)
27 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Move a Credit card to another profile
Sometimes a guest fill out his CC details in another profile and the holder name is different. In order to have to correct informations, it would be good to move a CC number in another guest profile.
26 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Add "custom" as a receiver for "Booker Confirmation"
When sending a "Booker confirmation" it would be great to also be able to chose a "custom" receiver and type in the email address. This is possible for the "Confirmation" but not for the "Booker Confirmation".
24 votes -
Several profiles
Please stop creating several profiles for already existing guests. I know that this is based on the e-mail address and that Booking.com creates a new e-mail address every time a guest makes a new reservation, but this makes it impossible to track who's a regular guest and who's coming back when.
23 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add the group name to the rooming list
When writing a rooming list for a group sometimes due some unknown reson one name in the group is seen on timeline in every single room. That cannot be changed back to be the group name we originally had. Plase give us a way to have a group name for a group, to enter client names to the rooms without messing up the group name. Please give us way to see the number of rooms in a group and how many in different room types. Please give us a way to correct items in a group, like change the date…
22 votesHello from the Mews product team,
Thank you for your suggestions and feedback, we are currently researching improvements to group functionality and have updated this request as one to be upvoted.
Should you have any additional feedback on how we can improve the way you work with groups, please let us know in the comments section.
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Remove experation ID field in South Africa
"Seems to be happening more often where our guests are asked an expiry for the SA ID. I dont see the point off asking the guest when there ID expires? Whats the point?"
22 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Show number of past reservations and filter by this field
Customer classifications tell you if someone has stayed before but it would be great to easily how many times customers have stayed.
This could be used to send custom emails, voucher codes and other loyalty rewards. It's also useful to export a specific list for things like birthday and holiday cards.22 votes -
22 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Pop up trace/Task
Maybe add a feature of whenever you click on a guest profile a pop up trace of any important information can be seen first hand ie (Special occasion, take payment of VC, route payment) a
21 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Credit card field in new customer screen
While completing customer profiles, one of the most important pieces of data includes payment card details. For this reason, an additional field for these card details could be very beneficial to streamline that data collection process. Manage your profiles with the most important information first.
21 votes -
Display last reservation in search bar from checked-out room today
When room has checked out, you cannot find the reservation back in search bar by searching for room number. You should go into the timeline now. It would be great if you can access this last reservation that has checked out today from that specific room in the search bar directly.
20 votesI am happy to share that we are currently beta-testing an improved global search that includes this feature request and we are open to accepting more properties!
If you would like to have this enabled at your property, please join our Beta community conversation! Cheers!
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improve managing companies
now it takes a long time to link companies to a master. as you always have to scroll (remembering where you were), click in, add master. and wait for 4, 5 sec and then go back to companies, scroll again, click in ...
instead of - better - be in the master and just add the companies
20 votesIdea that requires more feedback from all of you! How to improve managing of companies? Thanks in advance!
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[email protected]
To be able to see the amount of stays when it is a returning guest, on the dashboard or short detail in the timeline or even in a report.
It also seems that if a guest had booked and cancelled a reservation and rebook they are marked as a returning guest, which they are not.
18 votes -
Be able to add more options on the regstration card (specially during the corona crises)
example: how did you travel to the Netherlands? Do you have any coronavirus symptoms? What if the motive of your visit (with options): 1. Business 2. Staycation 3. Leisure etc
18 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Faster passport scanning FASTER check-in!
Recently Mews released the "MewsPassportScan" the feature is great! but we feel like its incomplete, if you have used it before, you will agree.
The feature allows you to scan the guests passport with the webcam of the computer, this then populates the passport fields with one click making the process way smoother, HOWEVER!!!!
If you have more than one attendant on a booking this feature flaws massively, as you have to create individual user profiles for the additional guests ONE BY ONE!
This means that from 1 click one guest, it turns in to 8 clicks per guest profile.…18 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Automatically assign the company to their rate
When a specific rate is booked, automatically populate the company to the reservation. E.G. If you book the rate "MEWS" the system will add "MEWS" as a company to the reservation
18 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
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create custom fields for customer / guest profiles
It would be great if you could add custom fields to a customer profile to save specific information.
We would need that for example to save information regarding our data privacy policy.
17 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
We are very interested in hearing which fields you would like to see added to the profiles. But we are keen on keeping a consistency between our customers.
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allow same e-mail address for several contacts within same company
When there are several contacts in a company that use the same e-mail address, this should be possible. Now you can only use contact per e-mail.
17 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
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17 votes
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Show number of past stays in guest dashboard
To get a quick idea of an arriving guest, it would be very useful to see how often the guest has returned to the property.
The current symbol of a returning guest is not enough. There is difference between guests that have returned once or guests that have returned 30 times!It would be very helpful to see the number of stays counting from 1 to ....
It's also a standard information in other PMS.16 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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