113 results found
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Add new space type: kindergarten spaces
In order to manage kindergarten spaces, we would like to request a new space type called "kindergarten spaces" or anything similar.
2 votesHello, this is Martin, from Mews.
Some time ago, you requested "kindergarten" to be added to the list of supported resource types.
For now, we will not implement this functionality. At the same time, we have a very good solution for this use case, already used by some of our customers. Please, let me know if you are interested in learning more details.
Kind regards,
Martin Kucera
Product manager
Mews
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Monthly pricing of services
Would it be possible to pay per month and not per night? For exampe, our tenants stay at our residence 6 or 12 months. One month costs €510,-. Now I have to calculate it back to the costs per night. So for every month I have to divide the €510,- by 28, 30 or 31 nights. This almost never ends on a rounded number wich makes it a lot of work and the chance of making a mistake or typo is big. Please let me know if this would be possible.
1 voteHello, monthly bookable services in Mews allow you to price your services on monthly basis: you do not have to define price for each night, you price full months and there is only one item (month) instead of 30 items (nights) on the bill.
In the coming months, the team will focus on improving the functionality for long stays (monthly reservations) and introduce pro-rating, flexible housekeeping and product posting. We are also looking into payments automation via direct debit.
Read more about the monthly services here.
Kind regards,
Martin Kucera
Senior Product Manager
Mews
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Change colors back to how they were (blue = dirty, black = inspected, green = clean, yellow - ooo, red = oos)
Change MEWS timeline and space status colors back please, (blue = dirty, black = inspected, green = clean, yellow - ooo, red = oos)
and IF you change, please INFORM BEFOREHAND!!!!4 votesHello from the Mews product team. We are pleased to let you know that the new version of Housekeeping and Reservation colors has been released. You can have a look at our release notes at https://releases.mews.com/en.
We would also like to know what you think about these changes and get your feedback. You can answer a quick survey on the link below.
Link: https://mews.typeform.com/to/aCFioorw
Thank you again for sharing your idea!
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Optimize Space Allocation Improvements
A way to only use the Optimize Space Allocation on a selection or Rooms. Specific room types or a selection of any. Locking and unlocking half of the rooms which can't be moved multiple times a week is quite a hassle.
10 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Restrict "Optimise Space Button" by user rights.
We would only like some users to have the ability to optimise spaces using the button on the timeline. Please add a user right for this.
1 vote -
Option to add bedrooms to a meeting event
When we have a meeting room booked and the company would like add bedrooms to their booking. So everything is connected and is clear that the reservations are for the same event.
1 voteHi, to create new reservation of another bookable service linked to a reservation of the Meeting room, please, use Reservation group functionality.
You can use the same dates, details etc - just use the "Add another reservation" button in the Reservation flow.
Alternatively, you can create a new reservation for the accommodation and merge it with the meeting room booking - again, everything will be in the same reservation group.
Best regards,
Martin Kucera
Product manager
Mews
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Add additional classifications for preferred space features
We would need MANY more classification-items, such as Low floor, soundproof room, bathtub etc.
33 votesHello,
Thank you for your suggestion. Would you be able to send us a list of the additional classifications that you would like to apply?
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Rateplan per spacetype
MEWS should allow for the users to create rates per spacetype. Currently any rate we create is available for all spacetypes. This results in very slow availability request responses.
5 votes -
Option to create “Dummy” Space Categories
Idea:
Having Dummy spaces is immensely helpful for hotels, so we can place those guests over there. These are those guests who are not going to arrive or who have booked with an invalid cc. By placing the reservation in dummy, we keep them on a waiting list, while at the same time keeping the reservation active on the OTA channel!
It allows us to give preference to guests who pay and weed out fake/ fraud bookers
Dummy allows us to directly release the room online and keep the timeline sorted, without having to change the occupancy/ availability manually every…
23 votesSpaces without assigned categories can be used for this purpose.
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Customizable Preferred Space Features
With the Preferred Space Assignment Strategy, properties should be able to customize their own Preferred Space Features linked to the guest's profile rather than the hardcoded ones
86 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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THE SPACE CAN NOT BE MOVED AS THEY WERE BLOCKED
IF I HAVE A GUEST IN A ROOM FOR 10 NIGHTS AND IN THE MIDDLE OF THE STAY I NEED TO CHANGE THE ROOM NUMBER I CAN NOT DO THAT AS THE OTHER ROOM NUMBER OF SAME ROOM TYPE WERE OCCUPIED BEFORE SO IT BLOCKS TO CHANGE THE ROOM NUMBER IN THE MIDDLE OF THE STAY
KEEP IT EASY AND SIMPLE WHY TO CREATE A HUSTLE FOR YOURSELF AND FOR THE FRONT DESK.
KEEP LAYMAN SYSTEM
14 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Ability to switch off the legionella function
Some hostels often have rooms that do not have bathrooms connected and therefore do not have water pipes. In this a few other cases, turning those rooms to "dirty" with reason "legionella" after 7 days unoccupied does not apply.
Can we add a setting that will allow us to turn off "legionella"?
84 votes -
being able to filter the availability screen by space category
it would be great if you would be able to filter the availability report per space category - when you have several space categories, you are not able to see everything on the one screen and are not able to see the space category or date when scrolling further to the right on the time line
6 votesHello Mewsers,
Thank you for sharing your feedback with us.
We are happy to inform you that we have introduced a filter for space categories in the new availability and occupancy report.
You can learn more about this report in the guide linked below:
https://help.mews.com/s/article/Availability-Occupancy-report?language=en_US
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Extra time line for meeting rooms
There should be an extra line for the meeting room. So we can place Reservations in MEWS
39 votesHello,
I’m happy to announce that it is now possible to create multiple bookable services in Mews and start offering offices, meeting rooms, desks or parking spots to your guests.
There is a dedicated timeline and reporting for each new service. Services can be offered on daily or overnight basis.
The process of creation of new bookable services is described in these two guides:
https://mews.force.com/s/article/create-new-bookable-services?language=en_US
https://mews.force.com/s/article/set-up-a-bookable-service?language=en_US&Language=en_US
Best regards,
Martin Kucera
Product manager
Mews -
stock
Create limited stock for the different product solded.
For example, if we sold parking spot, and we have a limited number of them.
it will be perfect if we can't sell more space than we have, without hve checking every day.32 votes -
Visible notes/tasks inside billing.
Visible internal notes/tasks inside guests folio billing. So much wasted space. All that space can be used for notes or tasks. Me, personally, i live in billing and i am always there, if you ask me, its the most used window. So i would really love this idea come true. So that all internal notes or tasks about this reservation can be viewed inside billing. Just an idea which i would personally find very useful. Or at least something where we can leave the notes for our colleagues.
6 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
Mews Team
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Non residential packages
Would be good to have feature where you can build a non residential package, that is not linked to accommodation. Foe example we have a spa and we do spa days. a meeting room where we have day delegate package.
You can create the package but you cant book the package as there is no "management accounts" or ability to add function space in Mews
4 votesHi, this functionality is now available in Mews through "multiple services": it is possible to create a new service and start offering non-stay packages such as office, meeting room or parking, even to guests not staying in your hotel. Follow this guide to set up a new bookable service: https://help.mews.com/s/article/create-new-bookable-services?language=en_US
Best regards,
Martin Kucera
Mews
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Expand room status options
At present the available Space Status are Dirty, Clean & Inspected (OOS & OOO).
From a front office and housekeeping perspective this is limiting.
Could you please consider the following please?
VACANT READY - Inspected
OCCUPIED DIRTY - Guest checked in
OCCUPIED READY - Inspected stay over
VACANT DIRTY - Guest checked out
PICKUP - Room move and for housekeeping to inspectThis would offer more clarity as to not only the status of the room but also the ‘condition’, meaning the physical status of the room (guest). This is important for the operation of a hotel.
Please consider this…
61 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Move a reservation group to a different space category in bulk
In case of group bookings, would it be possible to select several rooms which have the space category to move them to another space category instead of doing one by one?
2 votesHello Mewsers,
Thank you for your updates.
Did you know you can move multiple reservations in a group to a different space category from the properties tab?
You can learn more about how the action is performed in the guide linked below:
https://intercom.help/mews-systems/en/articles/4339329-how-to-upgrade-and-downgrade-a-reservation
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Option to filter by booking type (segment) in Reservations Overview and Space Status
Option to filter by booking type (segment) in Reservations Overview and Space Status
Segment filter in Reservation Overview
Segment filter in Space Status7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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