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Revenue Diversification (Spacetime)

Revenue Diversification (Spacetime)

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  1. Ability to create day-use reservations from reservations screen. Currently, we have to create a 1-day reservation and then edit arrival times for day use.

    26 votes

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    1 comment  ·  Admin →
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    Hello dear Mews user,

    We are happy to announce that Day use functionality in Mews has been released.

    Day uses for bookable services bring increased flexibility.

    Now it’s possible to set up bookable services in Mews for day use, allowing guests to reserve and use spaces at your property for a limited time period during a single day.

    Day uses are a great way to expand the range of services you offer, attract new guest segments, and increase your revenue and occupancy rates. You can offer luxurious “daycations” to locals, cater to travelers looking for a few hours’ rest during layovers, or host professionals in need of temporary workspaces or meeting rooms.

    Check link below to learn more about the basics of day use bookable services, then get started by following our guide on how to set up your own.

    https://help.mews.com/en/articles/5331830-bookable-services-for-day-use

    https://help.mews.com/en/articles/5331948-create-a-day-use-bookable-service

  2. We currently have the problem, that we sell apartments (parent space) which consist of a living room and 2 bedrooms (child spaces).

    The two bedrooms/child spaces (Studio and Standard category) can be booked individually. This phenomenon should only come into play, when all other rooms of the same category are fully booked.

    Due to the automatic assignment, we sometimes have bookings in the child spaces which results in the apartment not being available and our staff have to change assignments themselves. Currently we have no option to exclude child spaces from the automatic assignment.

    Therefore, we would like the room…

    24 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. Add possibility to restrict particular room numbers (best multiple), this tool would solve lack of allotment administration in Mews. Creating restriction per specifc rooms with maximum advance following release period and per specific rate plan following partners with allotment could work enough.

    24 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  4. Idea:

    • Having Dummy spaces is immensely helpful for hotels, so we can place those guests over there. These are those guests who are not going to arrive or who have booked with an invalid cc. By placing the reservation in dummy, we keep them on a waiting list, while at the same time keeping the reservation active on the OTA channel!

    • It allows us to give preference to guests who pay and weed out fake/ fraud bookers

    • Dummy allows us to directly release the room online and keep the timeline sorted, without having to change the occupancy/ availability manually every…

    23 votes

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  5. Add common areas (like pool, kitchen, garden 1, garden 2) to assign them to housekeeping and maintenance, to be able to assign task a cleaning of common area.

    23 votes

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    Hello,

    I’m happy to inform you that it is now possible to create spaces/resources without a category and see them on the timeline + assign them house uses. The resources are currently not bookable through the standard channels and can be really “reserved” only for an internal usage.

    Please, find a basic guide describing the functionality attached.

    If you have any questions related to this functionality, feel free to reach out to me at [email protected].

    Thank you.

    Martin Kucera
    Product manager
    Mews

  6. There is no option to view how many extra beds or baby beds are in use at the moment or in which room they are currently.

    23 votes

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    released  ·  0 comments  ·  Admin →
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  7. Hi, there is limited "space type" to choose from, and not always describing the product.
    Could you add a option to make new "Space type" yourself, or at least add more options like cabin and lodge so it easier to keep types appart

    20 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Is it possible to add a Space Type Connecting Rooms which does not impact our hotel capacity?
    Example : we have connecting rooms based on 2 standard rooms, currently the connecting room add a space to our inventory which false our reports and global data.

    It would be great that the connecting rooms have a specific space type (composed of other spaces).

    18 votes

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  9. 17 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  10. 17 votes

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  11. Each space category is specified with a maximum capacity setting to prevent too many guests and ensure that every companion is accommodated comfortably. In addition to maximum capacity, a setting to define a minimum capacity could also be beneficial for some properties that would like to reserve specific space categories for groups of a certain size.

    17 votes

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  12. At this time the color in the space time for a departure and an arrival is the same color, it will be great it we can have a different color.

    16 votes

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  13. A way to only use the Optimize Space Allocation on a selection or Rooms. Specific room types or a selection of any. Locking and unlocking half of the rooms which can't be moved multiple times a week is quite a hassle.

    16 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. Posted by one of our clients:

    Currently hotels have fixed slots for check-in and check-out times. Obviously guests can sometimes make use of early check-in or late check-out services at an extra cost. So far this has been the smartest and most flexible way of managing the demand for different arrival and departure times. This requires a lot of manual interference from front desk teams, who need to manage the inventory, add additional items on the bill and have to manually approve or reject the early check-in or late departure.

    What I am looking for is a PMS and booking…

    16 votes

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  15. Allow in the new spacetime for multiple automated no show charging. Currently customers can only select one accounting category for no show charging. When applying multiple business types in one system (which we do already), the system should also cater for multiple no show charges.

    15 votes

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    unlikely  ·  0 comments  ·  Admin →
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  16. 15 votes

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    1 comment  ·  Admin →
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    Hello, monthly bookable services in Mews allow you to price and charge for your services on monthly basis.


    In the coming months, the team will focus on improving the functionality for long stays (monthly reservations) and introduce pro-rating, flexible housekeeping and product posting. We are also looking into payments automation via direct debit.


    Read more about the monthly services here.


    Kind regards,


    Martin Kucera

    Senior Product Manager 

    Mews

  17. fill in the amount of guests on one place, not for every space categorie.

    15 votes

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  18. IF I HAVE A GUEST IN A ROOM FOR 10 NIGHTS AND IN THE MIDDLE OF THE STAY I NEED TO CHANGE THE ROOM NUMBER I CAN NOT DO THAT AS THE OTHER ROOM NUMBER OF SAME ROOM TYPE WERE OCCUPIED BEFORE SO IT BLOCKS TO CHANGE THE ROOM NUMBER IN THE MIDDLE OF THE STAY

    KEEP IT EASY AND SIMPLE WHY TO CREATE A HUSTLE FOR YOURSELF AND FOR THE FRONT DESK.

    KEEP LAYMAN SYSTEM

    14 votes

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    Hello from the Mews product team. 


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  19. Currently in the Status Tab of an Optional Booking, we don't have the ability to assign a Space. However Mews automatically assigns a Space. i.e when Mews assigns a Space, we cannot assign to a different Space, other than by using the timeline to move the reservation. We require the ability to assign space from the Status tab, so that we can assign to None(un-assigned). Similar to Confirmed reservations.

    13 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. 13 votes

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