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Mews Guest Journey

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  1. An automated e-mail could be sent directly to the customers containing a link to Mews Navigator, where the customer can complete their user profile with payment details.

    14 votes

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    released  ·  0 comments  ·  Guest Portal  ·  Admin →
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  2. As guest fill in their registration card details using Mews Operator, they sometimes have fields listed that may not be legally required. So in order to simplify this process for as many guests as possible, registration card requirements could be based on each property's legal environment, which eliminates all unnecessary information so that guests can complete check-in and relax.

    11 votes

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    released  ·  0 comments  ·  Kiosk  ·  Admin →
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  3. 7 votes

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    0 comments  ·  Kiosk  ·  Admin →
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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  4. Online check-in is a great tool for properties and customers alike, which is continually expanding to include more interactive options for your guests. With one expansion, group reservations members could view all the spaces available for their booking and choose from that list to customize their experience.

    7 votes

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  5. Many properties have chosen not to implement key encoders as part of their operations. However, as Mews Operator was created with the intention of complete self-service, key encoder details were required as part of the configuration. Now, Mews Operator no longer requires this as part of setup, meaning that any property can now implement Operator kiosks, with or without key encoders.

    5 votes

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    released  ·  1 comment  ·  Kiosk  ·  Admin →
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  6. 4 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  7. 4 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  8. 2 votes

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    Hello from the Mews product team.
    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
    Thank you for sharing your suggestions.

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