128 results found
-
Display of reservations on Navigator
The Navigator displays cancelled bookings before active ones and this is confusing also because there is no reservation number showing on this page.
1 vote -
1 vote
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
Payment link
It would be very helpful if there would be a feature where the guests get a reminder on the day of their departure or the evening before with all extras or other services that still have to be paid. Then a button could be created on which the guests click and enter their payment information and thus pay all outstanding amounts and this would then have to be imported directly into the PMS via a two-way interface.
1 voteHello,
this is part of Online Check out functionality which we alrleady provide.
Regards,
Mews team
-
Process EXIF rotation information for uploaded images
When taking the picture via iphone in portrait mode, it uses EXIF to handle rotations. So in the preview mode it looks ok, but after uploading and redownloading the image is stripped of these information and shown in the incorrect rotation settings.
There should be library to handle this. I would not suggest trying to solve this from scratch as there are too many scenarios.
Open Navigator on the iphone.
Go to your Personal information.
Tap to change your picture and take a new picture in the potrait mode, upload and save.
Refresh the page and see the picture to…1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
Rename "the online check-in" to better reflect the feature's essence
Please have a look at this issue with the online check-in.
In short, we need the following to be activated when the guest proceeds with the online check-in option:
1. Identify if the room is ready prior to proceeding with the online check-in, if the room is not ready; then the guest won’t be able to check-in.
2. Guest information updated.
3. Get guest credit card information.
4. Charge the guest's credit card upon online check-in for the full stay/addons extras despite of the cancellation policy of the room rate.
5. Identify if the room is ready prior to proceeding…1 voteHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
-
Online check-out for guests who are in a hurry
Hey, I was thinking it would be cool if there is an online check-out option for guests who are in a hurry- just in case the queue is longer at some times- they could check themselves out via the plattform with which they booked and put in the keycard in a machine (like a ticket machine). To avoid people leaving without paying open bills, the machine could decline the keycard with a loud noise and inform us at the reception. I know that this might seem too good to be true and not manageable but I have actually been to…
1 voteHi Mewsers,
we already offer the online check-out to guests who are in hurry and who want to skip the queue at the reception.Guests can do the online check-out from their phone, tablet, or laptop. In case there are some unpaid bills they are required to pay for them, they can add their billing details or claim items from minibar if your property have any.
https://help.mews.com/en/articles/4245851-what-is-online-check-outTry it out! Guests love it!
Check-out is also coming to the Operator, soon, so stay tuned! :-)Have a great day,
Aneta -
Navigator translations intereference with Google translations
The Navigator Website has several different languages available. However, every guest that does not speak English will get the google translate notification. If a guest enables this option, any language will get translated to the selected language. For example: German to German, which results in an unreadable text.
This is highly recommended especially for German houses. In some text it even says "you die".
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
Show only requested category, not allowed
The goal is to be able to upgrade the guest without spoiling the surprise from the navigator.
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
- Don't see your idea?