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Guest Experience

The Guest Experience forum is for the ideas that could positively impact your guests' journey through every touchpoint. Use the categories below to curate your feedback:

  • Booking engine
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4 results found

  1. The option to change the standard text when no more rooms are available

    When the visitor of our booking street clicks on a date on which we have no availability, he or she will receive the advice to select another date or to contact our reception (by e-mail or by telephone). Currently it is impossible to change this text.

    We notice that our reception is now receiving many calls regarding our availability. In most cases, the caller reacts with disappointment, because providing these contact details incorrectly suggests that a room is still available.

    The option to change this text would be greatly appreciated.

    8 votes

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    0 comments  ·  Booking engine  ·  Admin →
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    on the roadmap  ·  Jan Pulkrábek responded

    Hello,


    we are currently changing the way how we will show no avaliability and we will put this change into it as well, so we are minimizing the impact on the property.


    Thanks a lot for good input.


    Jan from B2C Team

  2. Display voucher rate only

    When using voucher code, only display voucher rate attached to it.
    The use case: sometimes the rate attached to the voucher code can be actually more expensive than the standard rate (corporate rate) and customer should not see the cheaper ones.

    105 votes

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    on the roadmap  ·  10 comments  ·  Booking engine  ·  Admin →
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  3. Booking engine - products on extra page

    Show products on separate page in booking engine

    14 votes

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    0 comments  ·  Booking engine  ·  Admin →
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  4. Credit card requirement per rate type on Distributor

    10 votes

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    0 comments  ·  Booking engine  ·  Admin →
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    on the roadmap  ·  Jan Pulkrábek responded

    Hey Mewsers, Good News! We started working on your feature request and [headline of the feature] will be available soon.

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