Error with Parent and Child Space Setup in Booking Engine
In the current Booking Engine, there is a confusing issue with how parent and child space categories are handled. Guests are able to select all beds (child spaces) within a dorm (parent space) and also select the dorm itself. However, when attempting to finalize the reservation, the system displays the following error:
"We're very sorry, the highlighted categories are not available for the selected dates. Please select another category to proceed with your booking."
This occurs because the system allows the selection of both parent and child spaces simultaneously, but fails validation only at the final step. This behavior is unclear and can cause frustration for guests, as they may not understand why their reservation cannot proceed.
Proposed Solution:
Introduce a validation rule during the selection process to prevent simultaneous booking of parent and child spaces.
Ensure the system provides clear feedback at the time of selection, rather than at the final step of the booking process.
Impact:
Improving this functionality will reduce guest confusion and improve the user experience on the Booking Engine. It will also help properties maintain a professional and seamless booking process.
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