directed to guest dashboard
The current UX/UI design and flow is not logical, at least to me. When entering a guest name into the search bar or clicking a guest name - you are taken to the profile tab instead of directly to the guest dashboard (where you can access every tab, closed bills, rebates, refunds, past stays, and future stays).
Currently, you are creating more steps than it should be - by having the page that you're being directed to - be the users profile instead of the dashboard.
If you program the backend to direct the user to the guest dashboard instead of the profile tab - it would be much more user friendly, take less time (even though it's minute - it's also less annoyance on the users' part) and it's more logical to direct a user to a dashboard where they can choose what they need for that guest.