Add more keyboard options for Kiosk
Merged with several similar requests:
- Different keyboard layouts (e.g. QWERTY, AZERTY, QWERTZU)
- Keyboard to support characters with accents
- Keyboard to support Japanese, Chinese and Korean
The keyboard layout is built in in the Mews Kiosk app.
Only Qwerty is used in the app. Allthough 85% of our customers are using Azerty.
I already contacted support for this problem and they confirmed that the only keyboard layout available is Qwerty.
It should depend which language the customer choose, that changes the keyboard layout.
Anonymous
shared this idea
Hello from the Mews product team. We are so pleased to let you know that we have now enabled the use of device native keyboards for Kiosk tablets. This means different keyboard formats and special characters are supported as part of your system keyboard capability. Thank you again for sharing your idea!
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Christoph Horn
commented
The english keyboard layout is even causing challenges regarding umlauten in german names. If using ae ue and or instead of ä ü ö, the reservation can not be found. If a u o is used instead, the system can identify.
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Filippo Vicentini
commented
Yes, and even within the Latin alphabet we´re experiencing difficulties with special characters such as ü,ä,ö, which can be quite common in last names. I´ve been informed that replacing the letter with dieresis with one without dieresis works (ü - u), however we need to instruct guests to do so, therefore adding unnecessary complication to the self check-in process.
Even if such characters are not introduced right away in the Operator keyboard, it would also be okay to use a very common rule in German-speaking countries, namely that such characters with dieresis can be written without dieresis and followed by an "e". Müller --> Mueller. -
Frederic Turpin
commented
Sure that it would help Mews to become a major player in Asian markets!
Please do it!!!!!!!! -
[Deleted User]
commented
Only 2 votes? come on! This should be fixed asap! ;)
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keishiro ikenaga
commented
We want to use MEWS operator in Japan, but we can't type Japanese, Chinese, or Korean in MEWS operator.
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keishiro ikenaga
commented
At present, we can only type Latin alphabet in MEWS operator, so it is difficult for guests who use non apohabetic lunguages to find out their reservaion.