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Guest Experience

The Guest Experience forum is for the ideas that could positively impact your guests' journey through every touchpoint. Use the categories below to curate your feedback:

  • Booking engine
  • Communications
  • Digital and physical keys
  • Guest portal
  • Guest profile
  • Kiosk
  • Loyalty
  • Other

Guest Experience

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3 results found

  1. Be able to search reservations by company name

    In search bar, It would be convenient to be able to search a company bill by company name (by now it is only possible by customer name).

    24 votes

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    1 comment  ·  Guest profile  ·  Admin →

  2. Improvements to the returning customers

    5 votes

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    0 comments  ·  Guest profile  ·  Admin →
    closed  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello 👋

    I'm afraid there's not enough detail here for our product management team to work with, so I am closing this submission. The submitter and voters on this idea might like to consider the existing suggestions in the Loyalty category and add their votes or comments to ideas there. 

    Thank you for helping us build a better Mews experience for all!

  3. We use the MEWS kiosk. Wish 1: We want to have 2 options of payment namely Card payment and ca

    2 votes

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    0 comments  ·  Kiosk  ·  Admin →
    closed  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello 👋

    I'm afraid there's not enough detail here for our product management team to work with, so I am closing this submission. The submitter and voters on this idea might like to consider the existing suggestions in the Kiosk category and add their votes or comments to ideas there.

    Thank you for helping us build a better Mews experience for all!

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