81 results found
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Generate more complex guest UIDs to decrease the amount of duplicate profiles created in MEWS.
Currently we create guests' Unique IDentifiers' (UIDs) from email addresses and it works great in most cases, however this is a flawed approach as email is not a required data point, and if a guest does not use one this effects duplicate guest profiles in MEWS (once the guest returns to the property for another stay). Properties then have to merge these profiles, losing time, and reporting accuracy.
In my opinion this is not good user experience, is inefficient and requires a more elegant solution.
We could for instance generate them from: Name + Surname + Street name instead.
8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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8 votes
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Allow users to be added to multiple sites at once
This is one for the account creators out there and should already be a thing.
Adding users to each site individually is a ridiculous process that takes far too long. There should be a centralised account creation page where you can just tick a box for which sites/properties you want to assign them access to.
The fact you cant have multiple sites open at once is another hurdle that needs to be addressed.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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7 votes
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Apply multiple exchange integrations to different actions
All properties to use Currency Exchange Integration for the sale of their rooms and products, while at the same time having a flat exchange rate for currency exchange services at front desk.
7 votes -
Admins (Product Champions) should be able to track open cases for their Portfolio
For bigger properties (chains) there should be a way for Admins or Product Champions to be able to keep track of their open Support Cases. This will be useful for admins who are managing large portfolios and need to have visibility over open Support Cases.
6 votes -
settings
Because we have several properties it would be great to have the option to export the settings in mews. this because there are so many options 1 different setting can make a huge difference how the system works. Now we have no quick way to check the settings in mews.
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Bar code integration
Supporting a bar code reader integration. The property wishes to scan products with bar codes.
They would like to scan physical product such as ''bottle of wine'' and it would automatically add to the guest's bill.6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Reservation Summary
we would like to have the option to print the reservation summary (same as the one on the right of the screen in the reservation => properties tab
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Store all Mews data in individually accessible backup for 10+ years
Mews holds a lot of very important operational data for each property, which is very important to keep record of. Properties often rely on this information to determine future data as well, so with individually accessible and complete storage of each property's historical data, users will always be able to access this data for future reference.
6 votes -
verify guests before they check in
Properties in the US and Canada verify identification of each guest who have made a reservation. Mews doesn't support automatic verification of guests making contacless check-in natively in Mews not sufficient.
There is no possibility of any information from ID to be scanned; or the identity of a guest verified upon arrival.
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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enable additional hourly bookings and bookings by minutes
Create new possibilities for properties to rent their spaces for additional bookable times. Bookings by minute and hourly bookings.
This will give properties more opportunities to increase their revenue.
5 votesHi, our team is currently working on the implementation of hourly reservations. We will keep you posted about the progress.
Kind regards,
Martin Kucera
Product manager
Mews
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Not changing all browser tabs when changing property.
We have multiple properties. When we want to manage the multiple properties at the same time we have to set up multiple browsers because when we change the property in one browser, all the other tabs change as well in the same browser. We would like to manage our properties without changing the other tabs when you change one tab from property.
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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enable new properties to transfer reservation data from old pms to Mews
Properties that are looking for a PMS switch want to keep the historical reservation and move them to Mews. Currently this isn't possible.
4 votes -
Split Commissions
As a property manager I would like to have the ability to associate multiple travel agents and their varying commissions with one reservation.
4 votesHello from the Mews product team.
Thank you for your suggestion, we've recently introduced multiple sources tracking which allows reporting on multiple channels for each reservation.
Mews does not yet track multiple commissions per booking, for which we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Display reservations across properties in guest profiles
When working with multiple properties, it would save lots of searching when within the shared guest profiles you could see in which property the guest has a reservation.
3 votes -
Routing Rules Multi Property
Applying routing rules to all properties within a portfolio
3 votes -
Mark the room housekeeping is currently in
Option to mark the room, where HSK is currently in. So Front office can see where HSK is currently in and the Manager knows wehere they are (especially if they have more houses / villas or so on one property)
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Relocation functionality
Add A feature to relocate guests when overbooked.
When pressing the button a pop up box appears where relocated hotel and rate at the other property needs to be filled.
In case of multiple nights a box to select if the guest will return to the property. If selected yes move the reservation to tomorrows date with a classification in the profile.
If no cancel the reservation after the action.
Be able to run a report next day3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Spanish ID on Identity scanner
To include an option (at Property setup configuration) to enable/disable automatic filling of guest NIF with its ID when scanning a guest ID document.
This would speed up the check in a little bit. Thanks3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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