77 results found
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History for messages
It would be nice to be able to email/share a thread with a guest when finished so that a guest e.g. has a proof of the conversation with an agent/property.
16 votes -
Multi property reports
Having the function to run reports to be able to compare all the properties without having to export indivdually would be a great feature for operations and having an overriding dashboard function for these also so you are able to see your entire portfolio
15 votes -
Lenght of stay
With a property where length of stay plays a role for pricing, it would be convinient to see the number of nights directly under the arrival and departure day (both in timeline, but especially on "properties" overview.
15 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Transfer reservations & profiles between properties
To be able to easily copy and transfer 1 reservation between 2 properties in the same chain. for example when making farmouts from one property to another.
14 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Export and import possibility
For example by configuration of a new property it is handy when you can export some configurations from an existing property and import this info in the new property.
Such as:
-pricing
-space categories
-accounting categories
-accounting configuration
-products14 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Auto Assignments
Allowing users to manage the auto assignment of rooms. This should be an on property manageable process. Their are times that Mews does not properly manage inventory and availability in Mews creating odd gaps that force us to reassign reservations so that we can create space for new reservations.
13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Chain settings
The ability to manage all the properties from one master account. user craeation and management of priviliged, rate creation, product creation, templates, adding integrations,
Manage reservations from a property to another12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Being able to create presets in the reservation report
Having a feature where you can easily click on a preset with settings that you've created previously for the reservations report, making it faster and easier to extract the required information. Instead of having to re-enter the preferences for each property.
12 votes -
Reservation verview from a guest profile
To have the option to export dashboard data from a guest profile or search from reservation report how many bookings/nights a guest has stayed in the property with a specified timeline.
12 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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optional confirmation
When a potential guest is calling a property for a proposal and the property is offering different options (per categories, per rates, per date etc), in the proposal that the guest will receive, there is only ONE button that will confirm ALL the options listed instead of one per option. Is it possible to have those several buttons (one per option) in order to allow the guest to choose one specific favourite solution?"
11 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Move posted Services to other properties
As we are a couple properties using MEWS, it would be amazing to move postings from one to the other property in the same hotel-chain.
So if a guest has consumed lunch in partner property, it would be amazing to post it on the room in our hotel.
10 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Custom ARR Calculation
Many properties would prefer to see custom calculations of their revenue. While some properties use the Net value, others prefer to include service charges, late check out fees, etc. With a custom calculation tool in accounting configuration, properties could then easily calculate revenue in the way that is most valuable for them.
10 votes -
Compare multiple intervals in reports
As properties view and analyze their data in reports, it is often helpful to compare figures with other intervals to gain even more insight. With the addition of a date comparison field in Mews reports, properties could then analyze data alongside other data sets, allowing them to maximize their evaluations and strategize even more effectively using the same improved reporting tools.
10 votes -
Allow users to be added to multiple sites at once
This is one for the account creators out there and should already be a thing.
Adding users to each site individually is a ridiculous process that takes far too long. There should be a centralised account creation page where you can just tick a box for which sites/properties you want to assign them access to.
The fact you cant have multiple sites open at once is another hurdle that needs to be addressed.
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Reservations report by user or group of users
To create a new filter ' by user' or 'group of users', to be able to schedule a report of reservations made the day before by specific users, e.g. reservations office users, not to have to pull the report and then filter by creator manually.
Also, one report for all properties for multi-property companies would be useful.9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Automatic preauthorizations based on Property type/space
It is today possible to automatize preauthorizations but we can't decide the amount that need to be charged. For example an automatic preauthorizations of 500€ would be charged on check in time less 4 hours for a specific type of property (if failed, check in would then be restricted->an email is automatically sent). On an other property type it would be 1500€. I think it could be done through the space type
9 votes -
Separate room type overbooking from overall property overbooking
We would like to set a diffusive overbooking strategy without influencing the overall property occupancy, meaning that the guest will be able to always book the lowest category even though it is not available, untill all the highest categories are fully booked, without creating a total property overbooking. Summing up, we would like to separate the room type overbook (for example economy + 5) from the overall propoerty overbook (no overbook allowed at property level)
Thank youEmanuele
8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your s
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Reservation Summary
we would like to have the option to print the reservation summary (same as the one on the right of the screen in the reservation => properties tab
8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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8 votes
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Display reservations across properties in guest profiles
When working with multiple properties, it would save lots of searching when within the shared guest profiles you could see in which property the guest has a reservation.
7 votes
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