93 results found
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Improve Reporting in Mews to meet standard US needs
Develop PMS reporting package for US Properties that emulates similar reports found in Opera that can be printed, exported by property and accounting team. may or may not be integrated with a Back Office Accounting Software. This would include but not limited to:
Income Journal
Trial Balance
Manager Flash Report
Market Segmentation Report
Deposit Posted Report
HIgh Balance/Credit Report
Corrections, Allowance & Rebate Report
Transaction Report by Cost Center
Revenue by Transaction Code
Reservation Report with Notes
Group Pick-up Report
Checkout with Balance Report
Other Accounting Reports22 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Smart space assignment
Automatic room assignment is available in properties, assigning either top to bottom or bottom to top, however for same day bookings that may have a limited amount of time before arrival, it is important that the system automatically recognize this so that they can be assigned to an inspected space. Smart space assignment could help identify any time-sensitive situations so that they are intuitively managed without any manual correction needed.
22 votes -
USA Legal Environment
Mews is used by properties worldwide, with each country belonging to a custom legal environment which is then tailored to their needs. Currently the legal environment for the United States has not yet been developed to optimize operations for properties in that location. The addition of this environment could therefore help make Mews available to more properties in the USA.
22 votesHi Team,
US Legal environment is here! Thanks to all of you for the feedback and hope to hear from you soon in some other great ideas!
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Disable automatic room assignment
Enable receiving reservations without a room assignment. Some properties are looking to assign their guests manually as they are specific about where they want their guests to stay.
21 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatic reply for messages
For properties that do not have 24/7 coverage it would be nice to activate an automatic reply for the messages to mention e.g. that the property will reply within 12hrs or the next day.
21 votes -
Link receivable invoice payments to original invoice
"For properties who utilize receivable invoice tracking, it can be difficult to properly connect payments once they are received. Therefore, when receivable payments are received, it could be a convenient addition if these payments could be directly linked with original invoices. With this direct link, properties could reference both payments and their original invoices with ease, keeping a more organized and accessible record of revenue."
21 votes -
Arrival and Departure notes
Arrival and Departure notes in a separate field in the Reservation Properties
A note box which is not moved down with every new note and where you can add the details you need (time, flight, vessel, pax etc)20 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add Total Revenue to Occupancy report Export
Our occupancy and availability reports provide an overview of crucial data, which can help properties plan and strategize for future rate pricing. Adding an extra tab for revenue totals in the occupancy export could contribute even more valuable data that could be used for planning. Comparing totals per day per space type could greatly improve reporting opportunities for all properties and revenue managers.
18 votes -
17 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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History for messages
It would be nice to be able to email/share a thread with a guest when finished so that a guest e.g. has a proof of the conversation with an agent/property.
16 votes -
Notes changes appearing in Action Log
It would be helpful to have the changes made in Properties>Notes appear in the Action Log of a reservation.
15 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Lenght of stay
With a property where length of stay plays a role for pricing, it would be convinient to see the number of nights directly under the arrival and departure day (both in timeline, but especially on "properties" overview.
14 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Export and import possibility
For example by configuration of a new property it is handy when you can export some configurations from an existing property and import this info in the new property.
Such as:
-pricing
-space categories
-accounting categories
-accounting configuration
-products14 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Increased quotas
Due to quotas, many properties must choose between their rates, groups, and products when transitioning to Mews. However, increasing the number of quotas system-wide could create speed problems for some properties when there is so much information to load. It is imperative that the system is internally optimized so that it can maintain fast loading speeds while still allowing for an increased number of options.
14 votes -
Select reporting default filters
Allow properties to select what filters they want to have as default when opening reports.
13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Being able to create presets in the reservation report
Having a feature where you can easily click on a preset with settings that you've created previously for the reservations report, making it faster and easier to extract the required information. Instead of having to re-enter the preferences for each property.
12 votes -
Reservation verview from a guest profile
To have the option to export dashboard data from a guest profile or search from reservation report how many bookings/nights a guest has stayed in the property with a specified timeline.
12 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Central Reservation System
Optimize your booking process by consolidating all properties into one central reservation screen. With this feature,multi-property enterprises can create bookings for any location using one simplified screen. Streamline all new reservations and clarify all details from this one-stop booking tool.
12 votes -
Ability to create multiple VIP tiers
High-end properties tend to have multiple tiers of VIP guests.
VIP tier/class 1
VIP tier/class 2
VIP tier/class 3It would be great if Mews had more classifications to allow properties have multiple VIP options to choose from for their guests.
11 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
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default setting for optional release date
It would be great to be able to choose the optional release date in the settings for each property instead of it beeing fix and only being able to change manually.
11 votesHi Tini,
Thank you for your suggestion. We have set your request as one to be upvoted by the Mews Community as per our discussion via email.
We will keep an eye on this request as more members of the Mews Community interact with it.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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