93 results found
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Admins (Product Champions) should be able to track open cases for their Portfolio
For bigger properties (chains) there should be a way for Admins or Product Champions to be able to keep track of their open Support Cases. This will be useful for admins who are managing large portfolios and need to have visibility over open Support Cases.
5 votes -
enable additional hourly bookings and bookings by minutes
Create new possibilities for properties to rent their spaces for additional bookable times. Bookings by minute and hourly bookings.
This will give properties more opportunities to increase their revenue.
5 votesHi, our team is currently working on the implementation of hourly reservations. We will keep you posted about the progress.
Kind regards,
Martin Kucera
Product manager
Mews
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Multi property reports
Having the function to run reports to be able to compare all the properties without having to export indivdually would be a great feature for operations and having an overriding dashboard function for these also so you are able to see your entire portfolio
5 votes -
ISTAT - Umbria
Properties in Italy need an ISTAT report. This process can be automated and already is automated in certain regions of Italy. It would make things easier for properties in Umbria if they could also automate this report.
5 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Store all Mews data in individually accessible backup for 10+ years
Mews holds a lot of very important operational data for each property, which is very important to keep record of. Properties often rely on this information to determine future data as well, so with individually accessible and complete storage of each property's historical data, users will always be able to access this data for future reference.
5 votes -
enable new properties to transfer reservation data from old pms to Mews
Properties that are looking for a PMS switch want to keep the historical reservation and move them to Mews. Currently this isn't possible.
4 votes -
Specific Room Assignment in the Group Blocks
Enable assigning specific rooms to the group block. Properties should be able to block specific room numbers for the group so that the groups are staying close to each other.
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Not changing all browser tabs when changing property.
We have multiple properties. When we want to manage the multiple properties at the same time we have to set up multiple browsers because when we change the property in one browser, all the other tabs change as well in the same browser. We would like to manage our properties without changing the other tabs when you change one tab from property.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Multi-property reservations screen - sort hotels by features, price and location
Need more flexibility to sort hotels within the multi property reservations screen by features, price and location (region, not just city).
4 votes -
verify guests before they check in
Properties in the US and Canada verify identification of each guest who have made a reservation. Mews doesn't support automatic verification of guests making contacless check-in natively in Mews not sufficient.
There is no possibility of any information from ID to be scanned; or the identity of a guest verified upon arrival.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Split Commissions
As a property manager I would like to have the ability to associate multiple travel agents and their varying commissions with one reservation.
3 votesHello from the Mews product team.
Thank you for your suggestion, we've recently introduced multiple sources tracking which allows reporting on multiple channels for each reservation.
Mews does not yet track multiple commissions per booking, for which we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Multi Property Rate Creation
The ability to create a rate for multiple properties in a chain/group/enterprise account
3 votesThis feature is now available as part of Mews Multi-Property
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able to see guest side of communications
either in the demo or real version, it is very difficult to gain insight on the guest experience of the communications. for example:
* where do guest click to add their credit card details or how to disable the cc details.
* what does the confirmation look like or get a sample of the pre-arrival communication.
* what does it look like when you email the guest a copy of their bill.
* what does a guest profile look like and is the guest able to see just the bookings at your property or all the mews connected properties
*…3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Rate Reports, by segment, by day
Be able to pull a report by rate plan, by date, by segment and if you have multiple properties by property.
3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Multi accounting category per stay product
Add differents accounting categories with differents values for one stay product.
Example : "Diner after check out" 130 €
which includes 100€ in food, 20 in beverage 10%, 10 in beverage 20%3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Mark the room housekeeping is currently in
Option to mark the room, where HSK is currently in. So Front office can see where HSK is currently in and the Manager knows wehere they are (especially if they have more houses / villas or so on one property)
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Transfer reservations & profiles between properties
To be able to easily copy and transfer 1 reservation between 2 properties in the same chain. for example when making farmouts from one property to another.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Multi select filters in space status report
Be available to remove from THE SPACES the rooms that are out of order and service, to concentrate more in the DIRTY, CLEAN AND INSPECTED.
I don't want to know in the front page the OUT OF ORDER AND OUT OF SERVICE. I only want to see them when I go inside the Space Status.
Hope you can make the change.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Spanish ID on Identity scanner
To include an option (at Property setup configuration) to enable/disable automatic filling of guest NIF with its ID when scanning a guest ID document.
This would speed up the check in a little bit. Thanks2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Ability to reconcile Mews monthly Platform space invoice
Allow properties to be able to see their Average monthly space add ons and removals so that they can balance the Invoice issued by Mews for platform fees.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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