Navigator -> fully functional concierge
Turn navigator in a complete concierge, where guest can, on top of what's already available:
- View all details of the reservation: PRICE, info about the space selected, ...
- manage the reservation (change dates, cancel it, add or remove guests, ...)
- purchase stay services (already present in the be) in advance
Robert Smit commented
It would be great to allow guests to manage their reservation. Modify, change dates, room, add information, add add-ons, reprice their stay, change credit cards, etc... including the ability to cancel.