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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to billing. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.


Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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  1. 5 votes

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  2. Reports contain a lot of information, which can sometimes be difficult to read through. In order to simplify and improve your report viewing experience, we could enable an excel-like sorting feature so that you can use headers on each column to organize the report data in ascending or descending orders.

    20 votes

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  3. 13 votes

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  4. 9 votes

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  5. 6 votes

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  6. Upon inserting for example 02112018 and clicking enter - the correct date should be automatically displayed: 02.11.2018. It now represents a huge operational problem when using the numeric keyboard, and takes away more time during the check-in process.

    7 votes

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  7. 7 votes

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  8. 6 votes

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  9. 6 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. We would like to suggest an improvement to how products are added manually in Mews.

    When a product is configured with timing: "reservation end", this should also apply when the product is added manually under the booking --> "Items".

    Currently, manually added products default to the arrival date, which requires manual correction every time.

    This would be especially useful for products such as:

    • Extra cleaning after pets
    • Pickup of additional items (e.g. linen, towels, baby chair, etc.)

    These types of products should always be posted at the end of the stay, as the service is performed after departure.

    2 votes

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  11. It would be great to be able to print a registration card only for the owner. If the reservation is at least for two people and there are already their names the printer automatically prints registration cards for both guests. This is a waste of paper and useless. Is there any update coming soon?

    1 vote

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