424 results found
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TWO BOOKINGS
WHY TO WE NEED TO MANUALLY ADD THE GUEST IN THEIR RESERVATION?
IF THE GUEST MAKES AN ONLINE OR AN WALK IN RESERVATION FOR MORE THAN 1 ROOM WE NEED TO GROUP IT MANUALLY INTO EXISTING CUSTOMER??
IF THE GUEST HAS MADE TWO RESERVATION FOR THE SAME DAY THE SYSTEM SHOULD ADD THE GUEST BY IT SELF.
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Split more than one time a reservation
A guest might move even 5 times during a long stay or in case of extending a reservation.
31 votes -
Downgrade a room
To have a down arrow for down-graded room attributed booking when the upper categories are temporarly overbooked.
52 votes -
Information of reservation when you put the mouse on it
When you put the mouse on a reservation it shows information which is not needed and doesn't show information which is useful.
We know the arrival and departure and name and room number and type of room. I would like to see the number of guests, source of reservation (travel agent, Booking.com, Expedia.com...).
Or maybe to have a choice on what information we can see.22 votes -
Dispay space number in departure of Reservation Overview
Display room/bed number on the checkout cards even after space has actually been checked out.
71 votes -
Space Category Ordering
Some categories we have are on the same level of ordering (or there is no exact ordering) which is tricky to manage in Mews as there always has to be an orden. E.g. in case of a room move to a different category (on the same level) it would actually not be an "upgrade" or "downgrade". Which makes it hard with the setup of a diffusive strategy
26 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Enhance overbooking management on Timeline
Easier search, view or management of the overbookings on Timeline
626 votes -
Split future reservations
Guests may know in advance that they have companions coming to stay for only part of their reservation. Therefore, properties may want to apply these changes as soon as possible, rather than waiting until after check-in. This additional feature could allow users to split future bookings as necessary.
495 votes -
On mobile / smartphone: Display extended version of reservation module
On smartphones, the extended version of the reservation module is not visible. By "extended version of the reservation module", I mean the right hand side when you open a reservation in Commander. It would be nice to be able to see it on mobile as well.
Screenshot: https://photos.app.goo.gl/qoaPvdwLovP2QFw299 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Upgrade Urban Deluxe and Urban Extra
We zouden graag zien dat een DELUXE kamer of een Urban EXTRA kamer niet geupgrade kan worden naar een triple. Dit is namelijk nooit een upgrade want deze type kamers zijn ruimer en daar betalen mensen voor.
7 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add Operator Check in Statistic to Reservations widget on Mews Dashboard
Mews does not provide the number of check-ins completed using the Mews Operator, In the reservations tile on the Mews dashboard a number of statistics are displayed in a widget. It would beneficial to add the number of Operator / kiosk check-ins to this widget
29 votes -
Change confirmed state to optional
Once a reservation has been confirmed in Mews, it is currently not possible to change that status to optional. Rather, the user must delete and recreate this reservation as optional in order to do so. Introducing the functionality to edit reservation status could help your front office simplify booking changes as they could update those details directly from the reservation module.
400 votes -
voucher field in the first step of reservation screen
In order to start a reservation office for the several hotels in one destination, we would like to see and compare voucher rates of all hotels to offer the guest the best fitting room.
That would work, as soon as we have the possibility to put in the voucher in the reservation screen before we choose the hotel from one destination.12 votes -
RESERVATION OVERVIEW
Give to each user the chance to change the reservation overview. Just give us more options, like in windows ( large icons, small icons, list and details).
20 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Smart detection of tasks
So we have tasks and we can filter them out with departments. But I think it would be a nice touch, when you are going to tasks, it would predict department you are assigned to, and will show this by default, without filtering it out.
31 votes -
Selecting the reservation number with a double click
When double clicking on the reservation number, it also selects some text next to the reservation number.
In the daily use, you often have to copy the reservation number, so it's much easier and faster if you can do it with a double click.
I recorded two videos to demonstrate what I mean:
https://photos.app.goo.gl/biMrNKNY2Q9PAvnu5
https://photos.app.goo.gl/531cf6LRUL5APxbP910 votesThank you for the idea, we have contacted the team and will prioritize feature based on your feedback!
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Multiple room booking, implement different names informed by booking.com
NR Bookings made via booking.com with different guestnames are not taken over in Mews. If you do yourself, and delete bookers name, payment information dissapears. How to implement other name in single room without changing payment info?
23 votes -
Room search based on requested/needed attributes
We should be able in Commander to filter room search upon making a new booking or re-assignment based on requested/needed attributes. Also we should offer to guests on Distributor to pick the attributes of their choice and inventory should be shown accordingly.
7 votesReview of Mews Search starting and in exploration phase
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overview by room
Be able to view the by room without showing the beds.
8 votes -
Improve Timeline's usability such as moving, ordering, scrolling, dragging, ...
Example:
As group reservations often appear together on the Timeline, there is not currently an efficient solution to relocate all of them once. An additional Timeline feature could enable moving all group reservations to another block simultaneously.262 votes
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