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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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78 results found

  1. Assign tasks to employees

    Assign tasks to specific employees and clarify one responsible employee rather than general assignment to a department of many members

    24 votes
    released  ·  2 comments  ·  Other  ·  Admin →

  2. Order Notes

    24 votes
    released  ·  0 comments  ·  Other  ·  Admin →

  3. Assign "returning" classification automatically

    23 votes
    released  ·  0 comments  ·  Other  ·  Admin →

  4. Automatically create tasks for chargebacks

    5 votes
    0 comments  ·  Other  ·  Admin →
    released  ·  Mews Product Team responded

    Idea is released! Just contact our support and they will be happy to help out! Hope to hear from all of you very soon. :)

  5. Stay restriction - CTA & CTD

    As guests book close to holiday seasons, this can make operations difficult for your property when you may already be low on staff members. With the addition of close to arrival and close to departure restrictions, you can easily specify those dates when you'd like to restrict either check-ins or checkouts.

    18 votes
    released  ·  0 comments  ·  Other  ·  Admin →

  6. Add before start mail template

    16 votes
    0 comments  ·  Other  ·  Admin →

  7. Include QR code in confirmation email

    "Confirmation emails currently include the important details that guests need to know upon their arrival. However, with the addition of a unique QR code in these emails, guests can use that email as a tool and check-in using that code to further streamline that arrival process."

    12 votes
    released  ·  0 comments  ·  Other  ·  Admin →

  8. Add color tags on search items

    When you search for reservations has to be clear which one is the current one.

    10 votes
    1 comment  ·  Other  ·  Admin →

  9. Channel Reference Number

    "For many properties, reservations will come in from various travel agencies, which often come along with unique travel agency numbers. To help clarify this these various details, a field for travel agency number could be added to the reservation module to keep all those important details in one easy-to-find place."

    4 votes
    released  ·  0 comments  ·  Other  ·  Admin →

  10. Italian Fiscal Printer

    7 votes
    1 comment  ·  Other  ·  Admin →

  11. Split in-house reservations

    Split in-house reservations to move guests to a different room mid-stay

    8 votes
    released  ·  0 comments  ·  Other  ·  Admin →

  12. Search by TA Number

    6 votes
    released  ·  0 comments  ·  Other  ·  Admin →

  13. Display lowest available rate instead of Default Rate in NNRS

    6 votes
    released  ·  0 comments  ·  Other  ·  Admin →

  14. Import companion details

    Extend import functionality to include updates for all companion details for your group bookings

    6 votes
    0 comments  ·  Other  ·  Admin →
    released  ·  AdminAldair (Product Manager, MEWS) responded

    Hello,

    Thank you very much for your feedback. We are happy to inform you that we have recently released a reservation rooming list that will allow you to update all the companions, and companion details in reservation group including identity document information.

    You can learn more about this feature from our help centre:

    https://help.mews.com/hc/en-us/articles/360008489537-Manage-group-reservations-with-rooming-lists

    Should you have any additional feedback, please do let us know.

    Kind regards,
    Aldair
    Mews Product Team

  15. Automatically release preauthorizations

    4 votes
    0 comments  ·  Other  ·  Admin →
    released  ·  Mews Product Team responded

    Apologies that this hasn’t been updated at the time it should, moving it released.

  16. Mews Marketplace

    Mews has always strived to connect with as many integrations as possible, however as we are continually finding great new software to work with, we'd like to introduce the possibly of installing integrations directly from Mews Commander. This means that adding new integrations would be easier than ever, bypassing requests to integration partners and enabling automatic token sharing.

    3 votes
    0 comments  ·  Other  ·  Admin →
    released  ·  Mews Product Team responded

    Our marketplace is released! Klick and play, contact our team for more info. Go to burger menu, find icon marketplace and take a look!

  17. Modifiable Channel Number

    2 votes
    released  ·  0 comments  ·  Other  ·  Admin →

  18. Admin to see all exports

    1 vote
    released  ·  0 comments  ·  Other  ·  Admin →
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