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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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65 results found

  1. Possibility to delete accounting category

    11 votes

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    2 comments  ·  Finance management  ·  Admin →
    released  ·  Allison Chihak responded

    Accounting categories can now be deleted.

    Have you needed to use this yet and do you have any feedback?

  2. Automate tasks for failed settlement

    If a payment fails when trying to settle a guest bill, it can create problems for your staff as they might have to chase that guest for a successful payment. Therefore, automating tasks for failed settlements could help streamline this process and collect payments as soon as possible.

    For example: In case of manual settlement, a task could be created to collect payment from the guest at the time of your settlement trigger. In case of a failed automatic settlement, a task could be created to collect payment from the guest at the time of your settlement trigger.

    13 votes

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    released  ·  1 comment  ·  Finance management  ·  Admin →

  3. Pricing of long stays

    Some countries are not able to properly price and account VAT for long stays, especially when the long stay is changed from the original reservation above or below the certain amount of days. At billing, Mews should properly calculate the discount based on the length of stay (e.g. discount is for every day of a stay longer than 28 days; no discount for a stay of less than 29 days), adjusting the overall price to be paid by the guest, based on any discount.

    12 votes

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    released  ·  0 comments  ·  Finance management  ·  Admin →

  4. Rebate whole closed bill

    7 votes

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    released  ·  2 comments  ·  Finance management  ·  Admin →

  5. Prevent modification of closed bills

    7 votes

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    released  ·  0 comments  ·  Finance management  ·  Admin →
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