Settings and activity
107 results found
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76 votes
Hello from the Mews product team,
Thank you for the suggestions and upvotes.
With the addition of the Optimise Space allocation on the timeline, the old tetris game just got easier!
Not only do you have to worry less about playing tetris on the timeline, you can also choose to move reservations to an extra slot from the reservations module by selecting “none” instead of selecting a room number; this action can be performed for several reservations.
You’ll now be able to view the reservation(s) that you have moved in the overbooking slot from the timeline, from here you can easily arrange and rearrange reservations as per your preference, or select the optimise timeline button to automatically move the reservations to an optimal location.
Kind regards,
Aldair
Benno Amort
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487 votes
Review of Mews Search starting and in exploration phase
Benno Amort
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170 votes
Now you can add special events or notes in your Enterprise Settings. These show as an icon & note on the Timeline & Rate Management screens, and on the Availability and Occupancy reports.
Check out this guide to learn how to user these calendar events: https://help.mews.com/hc/en-us/articles/360001837618-Create-modify-or-delete-a-calendar-event
Benno Amort
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38 votesBenno Amort
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46 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Benno Amort
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44 votes
Hello from the Mews product team,
Thank you for your feedback. We are very happy to inform you that as per your request we have added the option to customise your confirmation email per space type.
In order to make use of this functionality:
1. Select a space category (settings > property > space categories)
2. Scroll down to “Order email template”
3. Enter the text you would like to be sent to your guests and hit save.
4. The text will now appear under the “Additional info” section of your confirmation email for the desired space.NOTE: The text does not need to be in custom HTML to appear correctly in the email.
If you have any feedback for this feature please do let us know in the comments below.
Kind regards,
Mews Product TeamBenno Amort
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724 votesBenno Amort
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81 votesBenno Amort
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92 votes
Hello Mewsers,
We are very happy to inform you that we have released the new group billing screen!
On this new screen we have separated bill items from past and future reservations. Now you can stick to seeing the relevant bills for your reservation in the selected stay period
Don’t worry, we haven’t gotten rid of it completely! We have created an additional billing screen for each guest. You can access this screen by selecting “All guest’s bills” in the new billing screen. This will show you all open past, present and future bills for the guest you have selected, with convenient tags so you always know which bills are relevant for you.
Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.
For more information and links to the guide, visit:
Benno Amort
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231 votesBenno Amort
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291 votesBenno Amort
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350 votes
We delivered customization of all emails which Mews send to guests.
We will start collecting new feedback for missing placeholders and other things separately
An error occurred while saving the comment Benno Amort
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45 votesBenno Amort
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49 votesBenno Amort
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153 votesBenno Amort
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132 votes
Hello Mewsers,
We are very happy to announce that you are now able to view reservation notes in the Mews mobile app.
In order to view notes, select a reservation in the Mews web application > and add a note from the properties tab. Once the note has been saved, you will be able to view the note in the space details section of the Mews mobile app.
An error occurred while saving the comment Benno Amort
commented
Reservation > Properties > General Notes
A tab "Housekeeping Notes" should be added that will be shown on the Commander App to the housekeeping staff. Important for special requests like extra pillow, baby craddle, dog etc.
At the moment this has to be accomplished by creating a housekeeping task, where also the room number and the start date have to be set, since the linking between Task and Reservation is not shown in Commander AppBenno Amort
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67 votes
Hello from the Mews product team! We have updated this idea as one to be upvoted.
Remember you can share a link to this idea so that your friends and colleagues can upvote it.
Benno Amort
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93 votesBenno Amort
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37 votes
Hello Mewsers,
Thank you for sharing your feedback with us.
We are very happy to inform you that we have released an update for the Space Status report that will allow you to report on the total number of arrivals, departures and stay overs.
The updates apply to the header of the Space Status report, and the report export where you will find a new "Totals" tab.
Benno Amort
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42 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Benno Amort
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Hi MEWS team,
here are some suggestions:
1) Customization of email-templates:
there is sometimes the need to add some custom text. This can be accomplished in 2 ways:
a) bei adding a placeholder "CustomText" which can be filled before sending the
e.g. confirmation email
b) Better (as seen in other PMS): before sending see the email in Rich Text Format
where eventual adjustments can be made (-> this solution works like a charme)
2.) Absolutely needed!!!! Please add a "Before Start" trigger. Is needed to send some check-in details or other useful information for arrival
3.) Possibility to set up more mail templates, not only one per trigger
4.) History of emails sent to guest should be attached and seen in the reservation details, not only as info but also as preview if selected
Hope mail templates will be updated soon ; ) Thanks
Benno