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46 votes
Lisa Battheu
supported this idea
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94 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Lisa Battheu
supported this idea
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230 votes
Review of Mews Search starting and in exploration phase
Lisa Battheu
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1 voteLisa Battheu
shared this idea
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That would be great! We would also like to implement this for our reception team. They frequently receive emails from both tourists and business guests requesting room reservations. On fully booked days, we add these requests to a waiting list (which is now in excel).
The reason for this is that when a reservation is cancelled through a third-party platform such as Booking.com, we do not receive a notification. As a result, rooms may become available without us being aware of it, and they can be booked by others in the meantime.
By maintaining a waiting list, we would be able to proactively contact interested guests as soon as a room becomes available, ensuring we don’t miss these opportunities, since lots of times these are regular guests who asks for a waiting list!