Settings and activity

  1. 75 votes

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    idea to upvote  ·  3 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    Rutger Leeuwenkuijl commented  · 

    In this time with continuous payment scams, (many) guest do not trust the current Navigator environment. Guest book at our own website (poortbeach.com), but receive a automatic mail (which template and text can not be adjusted), which leads them to mews.ly/navigator/... This url domain is a red flag for many guests, they have never heard of 'Mews' and surely never seen '.ly'.

    This environment for something as important as Payments needs to look trustworthy. Logo, background, url, etc. Happy to share thought and feedback of guests.

    Rutger Leeuwenkuijl supported this idea  · 
  2. 79 votes

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    idea to upvote  ·  5 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Rutger Leeuwenkuijl supported this idea  · 
  3. 36 votes

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    idea to upvote  ·  8 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Rutger Leeuwenkuijl supported this idea  · 
  4. 15 votes

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    idea to upvote  ·  4 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Rutger Leeuwenkuijl supported this idea  · 
  5. 115 votes

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    idea to upvote  ·  2 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Rutger Leeuwenkuijl supported this idea  · 
  6. 95 votes

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    idea to upvote  ·  6 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Rutger Leeuwenkuijl supported this idea  · 
  7. 185 votes

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    13 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    we just enabled the partial customization of the Before start email which is sent 48 hours before guest’s arrival.

    You can now add personalized details, such as specific arrival information or keep guests informed on your social distancing policies and encourage them to check in online.

    Check our Help guide which emails can now be customized: https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

    Rutger Leeuwenkuijl supported this idea  · 
  8. 16 votes

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    0 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    Rutger Leeuwenkuijl supported this idea  · 
  9. 208 votes

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    20 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!

    We’re delighted to share the news that now you can configure Mews to let guests pay with iDEAL!

    To learn more and get started with iDEAL check out this guide – https://help.mews.com/en/articles/5179046-enable-ideal-as-an-alternative-payment-method.

    Once the above is done, your guests will see iDEAL as a payment method in the booking engine, payment requests & online check-out. You can take advantage of convenient, automated payment processing with a real-time overview and central reconciliation.

    Thank you for sharing and voting for this idea,

    Your Mews Team

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    Rutger Leeuwenkuijl commented  · 

    Please share an update. If it is deprioritized, also share.

  10. 14 votes

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    3 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    Rutger Leeuwenkuijl commented  · 

    Please make it optional.
    So I, as a user and partner, can decide to use it or not. From a PMS point of view I can imagine it is tempting to make it rich with all kind of features, so also Messaging. But from a user perspective, and a small entrepreneur, it also should be manageable. And is this case be able to decide to open/close a communication channel. Thank you,

    Rutger Leeuwenkuijl supported this idea  · 
  11. 31 votes

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    idea to upvote  ·  4 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Rutger Leeuwenkuijl shared this idea  ·