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  1. Usage of UUIDs in mappings is critically problematic when using Duetto RMS.
    The preference would be we could use shortname or recognizable ratecodes in mappings which could be used throughout enterprise strategies, transparent sub rate set up and which would allow us to fully use the optimization tool for setting up strategic revenue opportunities.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  2. The "New Reservation" event from Mews in Zapier doesn't send the price of the reservation. It only send information about extra product buyed by the customer but not the total price of the reservation. It also doesn't send the price of the room.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  3. We want for Mews to send Company and Travel agency names into Duetto for reporting purposes.

    4 votes

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  4. Currently, an integration partner that uses group block data (such as Revenue Management Systems, Event Management Systems, Central Reservation Systems, etc.) needs to poll "availabilityBlocks/getAll" at a scheduled interval and are not able to sync availability blocks in real time.
    In order such integration partners to follow the best practices (https://mews-systems.gitbook.io/connector-api/guidelines/best-practices), they need the general webhooks expanded with new availability block-based events notifying the partners when:
    - an availability block has been created
    - an availability block has been updated
    - an availability block has been deleted
    - an availability block's service availability has changed

    8 votes

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  5. It would be great to improve the choice of Gift Voucher integrations. Giftpro is great but the integration is very limited (you can't actually redeem vouchers on MEWS) -
    SmartGift is expensive.
    Could others be added - maybe GiftUp?
    Thank you

    3 votes

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  6. For the analysis and planning, it is important to know which travel purpose the block can be arranged. Is it a leisure group or a business group? For this it would be important to arrange the block to a segment. This segment must be able to be transferred to e.g. Fairmas.

    9 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. When we use the endpoint /api/connector/v1/reservations/price (https://mews-systems.gitbook.io/connector-api/operations/reservations#price-reservations) the output does not contains the full details but only the taxes.

    It would be nice to be able to retrieve the details of which rules/products have been applied and the amount associated, directly in the output.

    For example, if a hotel apply resort fees using the rule system, retrieving only taxes and total amont is not enough to display the full details of the calculation. Currently to display it we need to fetch all rules and manually check if rule should be applied or not. And do a "revert engineering"…

    2 votes

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  8. Our desire is to only ever capture the public rates that are available via the Mews booking engine. However, the Distributor API has no flag to indicate rates that are and aren't mapped to the booking engine and we therefore have no means of filtering out non-public rates.

    2 votes

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  9. A Mews / Mews POS <> SevenRooms integration is increasingly requested by existing Mews clients and prospects alike.

    1 vote

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  10. Currently, block reservations are not transferred to other systems. Systems such as Fairmas or RMS cannot see the blocks until a list of names is entered and the actual reservation number for each single reservation is generated by MEWS. This distorts P/U and open pricing. The problem could be solved by also giving a block a reservation number.

    7 votes

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  11. 9 votes

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  12. In the information that Mews sends, the booking reference of the BtoB client should be added.

    Indeed, when transmitting an invoice to the BtoB client in order to post the invoice, the BtoB client needs its booking reference. Without this information there is no way for them to post the invoice. This is an obligation for most of the BtoB clients such as HotelBeds, Bookings, Webbeds...

    Nowadays the booking reference information is only included into the API when the invoice is linked to a reservation.

    Nevertheless, Mews allows to create bills to correct invoices. In those cases, no booking reference…

    13 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. EVVA Airkey integration for door locks.

    1 vote

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  14. In the MEWS interface you can see the Reason for State of a resource. However this isn't available in the API. Could this be added?

    1 vote

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    0 comments  ·  Connector API  ·  Admin →
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  15. In order to read the Salto key cards at the restaurant or other services of the property, the key card needs to include additional information about the guest.

    Could you evolve your integration such that your Mews connector positions the “FirstName-LastName-Telephone-Email” information in field #12 of the frame?

    1. Field #12 of the frame corresponds to the data of virtual track 1 of the badge.

    2. Please note that up to 121 characters can be entered on the virtual track.

    1 vote

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  16. For extra security
    I'd like to only allow some of my team members to sign in while on property
    If there was an option to only allow sign-ons from specific IP addresses, that would solve this for me.
    Open to other options if they exist.
    Thank you
    Peter

    1 vote

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  17. Please create an integration between Woocomerce (Mirai) and Mews Payments. When we receive a product from the platform Woocomerce, it is not sent to Mews because it can only be connected to Redsys to include a successful and direct payment.

    1 vote

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  18. We use Event Temple for everything Event related however charge clients through Mews. We have an issue where when posting charges from Event Temple to Mews, Mews will only read whole numbers. E.g we may charge an hourly fee for technical assistance of $40/hr. If the client needs 90 minutes of assistance we need to charge for 1.5 hours however Mews will only see either 1 or 2 hours and ignore anything past the decimal point.

    1 vote

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  19. I'd like the ability the pass an new CompanyId to the customer/update endpoint.

    1 vote

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  20. Would be great to have the ability to send mass email marketing campaigns to past guests after their stay.

    2 votes

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