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553 results found

  1. MIWA Door Locks direct integration

    4 votes

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  2. As an example the Title selected in Guest profile is 'Mr.' but the API provided as 'Mister'
    Please do not have a difference between profile and API of the Title field.

    The shorter form of 'Mr' is better for display on phone & TV systems so please provide the title in API as it is in guest profile.

    2 votes

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  3. we are retrieving reservation data and are looking for the attached products.
    Currently, we use /reservations/getAll and extend the items:true. Thin gets us Items with SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue). We are only interested in the Product-reated items.
    to save resources we would appreciate either an extra endpoint /items/getAll (equivalent to /accountingItems/getAll ) with the possibility of filtering those Items after SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue) and reservationIDs or even better a filtering for Type/Subtype in the reservations/getAll endpoint.

    22 votes

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  4. Be able when making the key for the Guest Room to indicate if a Common door like Garage should be included. This can be done with clicking on the common door, like done in Fidelio, by showing when you make a key a option grid where you can check eg: Garage checked to include access to the garage with your guest card to. This tick writes a 1 on Position 14 on the card.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  5. Atm it's not possible to move any position with a value of 0 to an open bill. Since we customize our bills in another way as Mews usually does, we need to move all reservation items to an open bill. This way we can pay all reservation items, close the bill, checkout the reservation and receive a pdf in the end.

    Some of our hotels place 0 value positions on their reservations as reminders. Atm it's not possible to checkout those reservations, since not all reservation items get on the same bill and therefore we cannot "pay" all reservation items.

    11 votes

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  6. Recently the date format on reports has been changed for the Danish "Date and Price format" connected to our users in Mews.

    So instead of dd-mm-yyyy it is dd.mm.yyyy

    Would be great that the date format is not defined TOGETHER with a price format. But that you as user can select the date format that suits you regardless of what price format suits you.

    (And of course would be great, if changes to the formatting was announced prior to changing. And that a list of the different definitions was available.
    As it is now it was changed with no warning…

    1 vote

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  7. Webhook notification when a Resource Block is deleted. Currently, only creation/update webhook is provided.

    1 vote

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  8. Xorcom is an IP PBX manufacturer and we would like to integrate our PBX with MEWS PMS. I didn't find any mention of the wake-up call management in your API documentation. Do you support the wake-up calls? Also, I'll be happy to get any guidelines document about the PBX integration with MEWS PMS. Thank you, Leonid Fainshtein - CTO Xorcom Ltd
    [email protected]

    1 vote

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  9. Primavera is one of the most used accounting solutions in Portugal. Mews currently does not support this integration

    6 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  10. 1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  11. It would be great to have a API call that allows, changing of status of a tasks or at least to close a task.
    when using tasks for automations having a status that could be change in the API would make the process much more reliable.

    3 votes

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  12. Request for IQPOS (IQware module) POS Integration

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  13. Currently in MEWS you can set a diffusive overbooking strategy, meaning when overbooking in lower room type availability is taken out of higher room types. This to avoid overbooking on house level.

    However this is not forwarded to the channel manager. Meaning that even when MEWS is not bookable anymore, online on the OTA's we still are.

    It would be great if this feature would be pushed (automatically) to the channel manager as well (when MEWS strategy diffusive is chosen).

    9 votes

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    Hello from the Mews product team. 


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. Problem description:

    When we are getting a 403 Forbidden response, we only have the error message to go on about what the actual issue is. This can be an invalid rate plan or Mews being busy for a minute.

    As documented (https://mews-systems.gitbook.io/connector-api/guidelines/responses#response-codes), these error messages are translated in the client language, so these can be displayed to the end user.

    For example the 403 Forbidden response on /rates/updatePrice can be this:

    {
    "Message": "Une autre opération est en cours. Veuillez réessayer dans quelques secondes.",
    "DebugDetails": null,
    "Details": null
    }

    This message contains no machine readable information about the…

    2 votes

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  15. A Mews / Mews POS <> SevenRooms integration is increasingly requested by existing Mews clients and prospects alike.

    2 votes

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  16. Currently, an integration partner that uses group block data (such as Revenue Management Systems, Event Management Systems, Central Reservation Systems, etc.) needs to poll "availabilityBlocks/getAll" at a scheduled interval and are not able to sync availability blocks in real time.
    In order such integration partners to follow the best practices (https://mews-systems.gitbook.io/connector-api/guidelines/best-practices), they need the general webhooks expanded with new availability block-based events notifying the partners when:
    - an availability block has been created
    - an availability block has been updated
    - an availability block has been deleted
    - an availability block's service availability has changed

    9 votes

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  17. The largest established F&B Operators in Australia are likely to utilize Agilysys InfoGenesis POS and demand a Mews integration as a non-negotiable.

    1 vote

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  18. Hi there !
    We need to have possibility to get an CreatedUtc and an UpdatedUtc on accountingItems.
    Could you please update your API which would allow us to get this dates ?

    Thanks !!

    42 votes

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  19. Usage of UUIDs in mappings is critically problematic when using Duetto RMS.
    The preference would be we could use shortname or recognizable ratecodes in mappings which could be used throughout enterprise strategies, transparent sub rate set up and which would allow us to fully use the optimization tool for setting up strategic revenue opportunities.

    1 vote

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  20. The "New Reservation" event from Mews in Zapier doesn't send the price of the reservation. It only send information about extra product buyed by the customer but not the total price of the reservation. It also doesn't send the price of the room.

    1 vote

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