102 results found
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Dynamic Packages - not integrated
Dynamic packaging (add-ons) is unfortunately currently not supported on the interface between SynXis and MEWS. This functionality is very important as the hotels should be able to see in MEWS that a dynamic package has been booked and to distinguish between the room price and package itself.
MEWS could you kindly reach out to Sabre to configure this within the integration as many hotels are asking for this feature currently?
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Availability blocks should have information about the count/picked per roomtype per day
Parallel as to the "old" OTA_HotelInvBlockNotifRQ XML messages an availability/grouo block should have information:
- count: how many rooms are blocked for that group block for each day and each roomtype
- picked: how many rooms are already reserved for that group block for each day and each roomtype
- [and maybe also] daily rate: what is the rate for each roomtype per day (per number of persons)
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Extract Rate Segment and Rate Descriptions through rates/getall API call
The current rates/getall API call does not bring up the Rate Description and Rate Segment.
Regarding the Segment: Arguably, someone could link the rates response to the reservations response and grab the Segment of the rate from the reservations it's linked to. The issue however is that once a rate is applied to a reservation, the user can go to the reservation and change the segment field, which leads to different segments on the reservation level and the corresponding rate level.
Regarding the Descriptions: It would be useful if we can have the Rate Descriptions in the rates/getall API response…
16 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Connector API: Company - enable to read and write "Options" filed
As per OPTIONS available to Mews UI company can be made INVOICEABLE. This information is not available in Connector API for "get", "add", "update".
When company masterdata is stored outside of Mews (and in masterdata layer credit check is performed on company to decide if it is invoiceable or not) it is not possible to fully keep them in synch.
1 vote -
Booker field populated through CHM
Attach profile to Booker field via Channel manager integration.
Currently the "Booker" is being added as the owner of the reservation, but as some OTAs and Custom Booking engines allow for a Booker (as it exists in Mews) to be added, this needs to be mapped to the right profile field.6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
Mews -
Mews Connector classified as a heuristic virus
Avast anti-virus classifies Mews Connector as a heuristic virus. I have to take mewsconnector.exe out of quarantine weekly (after every update) and add it as an exception. Very annoying. Do something about that.
3 votesThanks for sharing your suggestion. We have not heard about this issue before but will investigate.
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Compare integrations in the marketplace
As a marketplace visitor I would like to make side-by-side comparisons of integrations, so that I can find the best integration for my property/properties.
If you have any feedback on this idea of comparing integrations, please share it as a comment to this idea!
3 votes -
webhook for property configuration
every time when the configuration is changed a trigger will be sent
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Mobile discount option
We should be able to have the option of offering mobile rates discounts in the booking engine such as most of booking engines and OTAs.
10 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Hotek Keycutter multiple keys in one command
Mews now send and API call to Hotek Key cutter for only one key at a time, if you want to create multiple keys at a time it send it separately and not in one command. We check with Hotek and they confirmed to us that Mews send multiple keys creating in different commands and not in one command. This cause a lot of irritation with people at the reception, because it's not clear when the first key is created and when they need to put the second key on the card reader. Allowing duplicate keys is not and option…
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Specific guest profile information
Some regular guests have fixed specific request they always need: bath, low floor, diabetic, …
At this moment we can put this in the profile of the guest ‘intern information’.
Problem is when we’re making a new reservations we don’t see this information automatically.
We’re obliged to go to the profile of the guests and then to have a look in the submenu ‘intern information’.
Is there no other option to see this automatically in notifications, or somewhere else, so we don’t have to check for every new reservation if the guests has intern information?3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Expose Flag In getAllBills to determine if POS item
This task would be to expose a new flag in the
https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-bills
API Endpoint that would determine whether a particular bill item originated from POS.
You may need to have this flag set to true when items are pushed into Mews.
What's our Use Case?
We want to be able to retrieve bill items that have originated in POS to Mews and we'll use Mews' interface to receive this information.
However, we only want POS specific items, other items not originating from POS we don't want.
Alternatively, there may be an option to get a list of interfaces that the…
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Bills/GetAll Revenue Notes
Add the notes field to the API call Bills/GetAll when added to a bill item.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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product create endpoint
Add endpoint to create products
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Ratings for integrations
As as a user I want to leave and view ratings on integrations to make better choices when comparing integrations and leaving my own feedback for others to learn from.
We are very interested in hearing what type of ratings you would like to leave. Whether you believe a 5-star system or a thumbs up/down system would work better.
1 vote -
Get all orders API call?
Is there any way we could have an "Orders/GetAll" API call? The reason for this is the ability to grab notes stored in an order which is not linked to a reservation. Please note that those notes are different from the notes existing in the respective accounting items.
These standalone orders can be found in the bottom section (Orders) of a customer dashboard in the front end, along with their Notes we want, which currently cannot be extracted through the Mews API.
This ORDERS dataset being taken from such an API call would also be useful for reporting since the…
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
In the meantime, if would be very helpful for us if you could expand on your use case for the notes. How do you intent do use the orders/GetAll endpoint with its notes?
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Montant final
Bonjour,
Afin de pouvoir programmer correctement mon contrat de location sur Zapier, il me faudrait pouvoir retrouver le montant total de ma réservation pour l'intégrer dans mon document légal.
Or mews n'envoie pas cette donnée dans Zapier (impossible de la retrouver dans les zap). Pourriez vous remédier à ce problème pour que mon établissement puisse se mettre dans le l'égalité du droit de location de meublés en France ?
Merci par avance.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Return Employee GUID in response
For actions taken in Mews that appear on the Action Log, allow the employee GUID of who made the change (such as rates) to be shown in the response.
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Include Cancellation Reason in Reservations/getall
In the call reservations/getall, 'Cancellation Reason' is not included in the response. This would provide integration partners with more granular data of why a reservation was cancelled and improve 3rd party reporting and revenue management. Available information for cancellation reasons from the system would include:
- COVID-19
- Other
- Confirmation missed
- Booked elsewhere
- Force majeure
- Guest complaint
- No show
- Price is too high
- Service not available
- Input error
- Invalid payment
- Travel agency
- Requested by guest21 votes -
Connector API : send rates policy
We are working with Wihp to display our rates on Google. Actually Mews is not able to provide the cancellation deadline for each rates, other OTAs are able to provide rates per room category and with cancelation deadline. We need to be able as well to show to our customers our cancelation policy per rate category.
17 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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